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The Tucson Team

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Family owned and operated Residential and Commercial Cleaning Service. We are licensed, bonded and insured. We do a background check on all employees, and report to E-Verify. Our services are 100% guaranteed.

Business highlights

15 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Complete house cleaning. Moving in or moving out, weekly, bi-weekly, monthly, one time cleaning. We clean green!!! We can clean your whole house inside and out. Very detailed cleaning, just let us know what you need. Weekends upon request for special cleaning.

Services we don't offer

Some items that the Team does not do ourselves we can sub out, and have some very reliable subs. This includes windows, carpet cleaning, yard work, etc. Just ask and we will see what we can do.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

4.7150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 101-125 of 150 reviews

Maggie W.
01/2019
5.0
house cleaning, floor cleaning
  + 0 more
Great results.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Myron F.
11/2018
2.0
blind cleaning, house cleaning
  + 0 more
Very good.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$200

Response from The Tucson Team
We have not provided service to this member or had contact with this member.

Linda B.
12/2017
5.0
house cleaning
  + -1 more
Very efficient.
Description of Work: Clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tucson Team
We appreciate their business! Easy to work for!

Deb M.
08/2017
5.0
house cleaning
  + -1 more
They did a terrific job.
Description of Work: Big Deal Thorough house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Michael S.
05/2017
1.0
house cleaning
  + -1 more
It didn't!!!!!
Description of Work: after purchase was informed they do not work in my area so could not help me
Rating CategoryRating out of 5

Response from The Tucson Team
We did not do cleaning for this member as they are out of our service area. I am not sure why this review was even submitted when we didn't perform the service. Sometimes member's get upset when we tell them they are out of our service area, but we would have to charge so much more to make it worthwhile. Our suggestion is to always check with us prior to purchasing. Hopefully his money was refunded promptly.

Alan W.
05/2017
5.0
house cleaning
  + -1 more
Exceptional service
Description of Work: Routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tucson Team
We appreciate the excellent review. This is a great client and we look forward to servicing their home.

Susan D.
07/2016
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from The Tucson Team
We we were unable to gain entry to her home. She was supposed to leave a key for us, but our crew could not find it. Because of this miscommunication she decided not to have us back.

Maureen L.
07/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: Decided I was too far away |
Rating CategoryRating out of 5

Response from The Tucson Team
We did not preform service for this member. Our travel time would have been 1.5 hours. We are not sure why she would grade us a "F" when we did not clean for her.

Thomas J.
06/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Tucson Team
We are very happy to have them for a new client. We are cleaning every two weeks for them. Very nice people!

Martha M.
04/2016
5.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
Couldn't ask for better.
Description of Work: This is the second time they've been in and I almost can't believe it. Three people come and clean and they are the best. This time it was a normal-enough cleaning which took only about an hour. Last time was a heavy duty clean and it took less than three hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from The Tucson Team
We enjoy cleaning for this very nice member.

Ian W.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie S.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$155

Julie R.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: This was the second time we used the Tucson Team and we will continue using this service going forward. The entire team is easy to work with and helpful, from making the arrangements to the cleaners themselves. It was professional and the cleaners are cautious and hard working. Well worth the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from The Tucson Team
We enjoy cleaning for this member. Very nice to work with.

scott D.
02/2011
3.0
house cleaning
  + -1 more
They came several times and it was about $100 each time. I think they did a good job cleaning and they are reliable.
Description of Work: The Tucson Team did housecleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Tucson Team
The members were a pleasure to work for.

D K H.
02/2011
5.0
house cleaning
  + -1 more
Excellent experience that significantly decreased the stress of moving.
Description of Work: We had just purchased a new house. Holly and her team did such an impressive job that began with my first meeting with Holly to bid the job. She took notes regarding my requests and did everything I asked of her. And it was done WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from The Tucson Team
It was a pleasure getting the member's home ready for her to move in to. The member is very personalble and easy to work for.

Nancy R.
01/2011
5.0
house cleaning
  + -1 more
I called and made an appointment for a walk through and estimate. They arrived a head of time and did a wonderful job. The owner (Hiedi, I think) and three others. I had to leave and when I got back I had a wonderfully clean house.
Description of Work: Complete house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from The Tucson Team
We look forward to cleaning for this client again. She is a lovely person and easy to work for.

Treva W.
01/2011
5.0
house cleaning
  + -1 more
Holly stopped by several days before the actual cleaning to give me an estimate. She and her daughter showed up on time and really dug in! I am very meticulous and so are they. I really enjoyed having them here - very pleasant. I will have them come back in to clean every two weeks. Thank you Angie's List!
Description of Work: The house was cleaned top to bottom. I had them clean the base boards too which was not in the original estimate for an extra fee. It was well worth it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Tucson Team
This is a wonderful house to clean and very nice people to work for. We will enjoy cleaning this house in the future.

Gregory P.
12/2010
2.0
house cleaning
  + -1 more
Our house manager let the service in as we were not in Tucson. We only saw the results when we arrived 11 days later. The floors were not clean (all floor surfaces are stamped concrete so require vacuuming and mopping/ or use of floor steam cleaner we provide), the pads for the floor steam cleaner were dirty (we washed them ourselves), the refrigerator unclean with obvious residue on the glass shelves and the slotted blinds had not been dusted. We spoke to the house manager since arriving and he indicated he did some spot floor cleaning after the service left.This service might do better if there is someone to supervise but would not recommend without supervision on at least the first visit.
Description of Work: We asked to have our vacation house cleaned focusing on floors and bathrooms, clean refrigerators etc. She had declined to do any laundry so we had it all done prior to her arrival. We stayed here days prior to her arrival so were familiar with the house condition wheen we left. We have cleaned it ourselves prior to guests arrivng so are familiar with time and effort required.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
3.0

$150

Response from The Tucson Team
We are sorry that our work did not meet the clients expectations. We were not asked to do laundry or clean out any appliances (refrig). We spent 3 hours with four workers, and thought the house was sparkling when we left. The house manager was satisfied when we left. They had asked us to come back and clean on 12/31/2010, but that was impossible as we had given the crew the day off for New Years Eve. We always try and meet the customers expectations.

Greg M.
11/2010
5.0
floor cleaning, house cleaning
  + 0 more
They do a great job and take obvious pride in their work. Delightful people to have in our home; we can trust them completely whether we are there or not. We see no reason to ever change cleaners again.
Description of Work: General cleaning of our home bi-weekly for over six months. Cleaning includes floors, carpets, countertops, bathrooms, and dusting throughout the house. They don't do some tasks that other cleaners do - they focus on cleaning. For instance they don't empty trash or make beds; also window cleaning needs to be scheduled and is extra.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from The Tucson Team
These were our very first regular clients. We actually only charge them $75 per cleaning. They are very nice people to work for and we enjoy cleaning their house. We do not normally make beds or do maid type service we do really focus on getting the house spotless. We do take out the bathroom garbage, but prefer not to remove any other trash for identity theft issues. We plan to be long time cleaners for this client.

Karen M.
11/2010
5.0
house cleaning
  + -1 more
The team arrived right on time and got to work. They were very pleasant and professional. We have a lot of pets but they happily worked around them. We are very pleased with the results and will be using them again.
Description of Work: The team performed their standard cleaning plus cleaned the base-boards. Standard included the floors, bathrooms, etc..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from The Tucson Team
Great clients and a pleasure to work for. Very well maintained home.

Vicki I.
10/2010
5.0
house cleaning
  + -1 more
Prompt, efficient, and very thorough. Gave estimate, then returned within the week & performed service as quoted. Hired for continued service. Will recommend to others.
Description of Work: Thorough cleaning of fairly large, relatively clean, house in 3 hours. Three cleaners used their own products and tools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from The Tucson Team
Lovely home to clean and very nice people to clean for.

LAURA H.
09/2010
5.0
house cleaning
  + -1 more
The Team arrived right at the exact time of our appointment. The owner, Holly came first alone to give me an estimate on the cleaning I needed. She arrived right on the dot. The encounter was very pleasant and she told me what they could do specifically and when asked if she could do some other things she was very agreeable to those things as well. We set an appointment for the actual service. Holly and her assistant arrived right on the dot again. They were both friendly and intelligent. They have a wonderful accomodating attitude and seem to be happy to render their service well. This is really great!! They did an excellent job cleaning my first floor and I was very pleased. I have enlisted them for regular service at my home and am very thrilled to have found such a nice group to work with as we really need some help.
Description of Work: The Tucson Team is the best! They gave me an estimate to clean the first floor of my two story home, and that is what they charged after working hard and cleaning the whole floor. Although our home was not filthy, it definitely had not been throughly cleaned in a while due to disability and lack of time. The Team left the home sparkling and just lovely. We will have them back on a regular basis. They are very pleasant friendly and honest. I am very pleased with them. I have had other cleaners before, and The Team was the best one I have ever used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from The Tucson Team
We are very pleased to provide a cleaning service to the Hastings. They are very nice people and very appreciative. We look forward to cleaning for them on a regular basis.

Steven B.
07/2010
5.0
house cleaning
  + -1 more
We were extremely pleased with everything about the Tucson Team. They came and gave us an estimate that was very reasonable. We chose them to come and clean our home and they did a fabulous job. They cleaned it from top to bottom. Everything looks and smells like it is brand new. They cleaned everything we could think of, and a bunch of stuff we wouldn't have even thought of. They used mainly green products, except for some areas that had more built-up hard water stains that needed stronger chemicals. They were also extremely friendly and easy to work with and they were very nice to our children. We are very pleased and will be using them regularly to clean our home.
Description of Work: We had them come in and do an initial deep clean of our home. This was in preparation for regular bi-monthly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Tucson Team
What a wonderful family! We enjoy cleaning for them and look forward to making life a little easier so they have more time with their beautiful children.

Karen G.
03/2010
5.0
house cleaning
  + -1 more
Moved into 15 year old home which needed a deep, "elbow grease" cleaning. The Tucson Team was a referral from our realtor. Left a message for Holly and recieved a speedy phone call back. She and her daughter Dawn were available 2 days later. They arrived on time and worked very, very hard for 6 hours. Our house was sparkling when they left! Their business card says that they specialize in making a house look like new and they sure did!
Description of Work: Cleaned inside and out kitchen and bath cabinets and drawers, polished kitchen cabinets, thoroughly cleaned baseboards, ceiling fans, inside and out appliances. Used ladder to clean high nooks in all rooms. Vacumned carpets, cleaned tile floors throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Tucson Team
This client was fantastic and easy to work for. We would be more then happy to work for them again.

Kurt P.
12/2009
5.0
house cleaning
  + -1 more
The cleaning team showed up promptly, kept me informed of what they were doing, and offered to correct anything that was not done to my satisfaction (there wasn't). They had two people (3 for a while) working on my home for 2 days. It was immaculate by the time they were done. The only thing they did not clean was the carpets, as they don't have the equipment for that.
Description of Work: Complete house cleaning for a newly-purchased bank-owned (repo) home. Included floors, windows, cabinets, appliances, bathrooms, and power-washing decks, garages and some ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

8620 N Glenhurst Pl, Tucson, AZ 85704

http://www.Thetucsonteam.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Furniture Refinishing and Repair

FAQ

The Tucson Team is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Tucson Team accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, The Tucson Team offers free project estimates.
Yes, The Tucson Team offers eco-friendly accreditations.
No, The Tucson Team does not offer a senior discount.
Yes, The Tucson Team offers emergency services.
Yes, The Tucson Team offers warranties.
The Tucson Team offers the following services: Complete house cleaning. Moving in or moving out, weekly, bi-weekly, monthly, one time cleaning. We clean green!!! We can clean your whole house inside and out. Very detailed cleaning, just let us know what you need. Weekends upon request for special cleaning.
Some items that the Team does not do ourselves we can sub out, and have some very reliable subs. This includes windows, carpet cleaning, yard work, etc. Just ask and we will see what we can do.

Contact information

8620 N Glenhurst Pl, Tucson, AZ 85704

http://www.Thetucsonteam.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM