Temperature-Control, Inc.

they were excellent

were very prompt in installing my air conditioning..the owner of the company came out and was part of the installation to speed up the installation.

They were very professional and quality work.

Excellent products and speedy installation. Top Pros!

They can be negotiated with....

very knowledgable, clean and responsive

Very good. Knowledgeable, friendly.

They were very responsive to initial problems that were from the equipment - their staff was wonderful.

We live in an 800 foot plus, condo and had a conditioning system that is more than 30 years old I had 3 companies give me estimates and after the estimates, I did extensive research into their recommendations, guarantees, equipment, promises, and procedures. We read all the reviews of the company we could find. They are highly recommended and have a 100% customer satisfaction guarantee! The gentleman who came out to estimate was very nice. He respected our flooring and wore booties over his shoes. He said the installers would do the same. He explained everything in great detail. He recommended a Rheem 2 1/2 ton heat pump and a First Company air controller. I explained that our primary concern, after getting reliable equipment was noise reduction; as our current system was very noisy. He explained that a two-part system like ours made more noise than the usual system. He could not guarantee a noise level but said that new equipment is bound to be quieter than what we have. So, after we collected all this information and discussed it, my husband and I decided to go with Temperature Control. Everything went pretty much as planned, and the equipment was installed. AND it made a LOT more noise than our old system! The installer remarked on the noise right away and called the office to arrange for someone to come out and make adjustments. We live on the second floor and it sounds like a Mac truck is idling on the roof! The next day the installation manager arrived. He too agreed that the noise level was pretty bad. When the system is on you cannot hear the television or conduct a normal volume conversation! I suggested that perhaps the equipment was bigger than we needed. (The new one is twice as big as the old one) He went up on the roof to see what he could do. Nothing. He took photos and put a larger footpad under each corner. (My neighbor s equipment is also smaller) The air controller is the second part and is located in the ceiling. It too is extremely loud. Apparently, neither piece has a means of adjustment. I was told that they would check with the manufacturer and get back to us. After a week I followed up with emails to the office, the installation manager and the estimator. It is now been two weeks and I have had no response from them. We are not satisfied customers!

Recommended follow up services were too extensive.

Best company to call for after hours emergency. My technician Zachary was great. Late one evening, on one of the coldest nights in Tucson, I was stressed when I called about a heater that stopped working. The administrator, who scheduling my appointment, said they would come and look at it for no charge that night. The after hours diagnostic fee is usually $79.00, which is very reasonable, but she waived it. Zachary came and diagnosed that it had iced up because of the unusual weather. After de-icing it, and inspecting the rest of the system, he reported that it was blowing out heat at 110 degrees. WOW, he was my hero that night. Then he said because the system was not broken, he couldn't charge me more then the diagnostic fee, which was waived. Yes, it cost me $0.00! I cannot imagine a more honest company then Temperature Control! Mary

I was very pleased

Patient with questions. Thorough with checks. Prompt.

I bought a very expensive AC/Heat Pump. It was very expensive.

THEY ARRIVED ON TIME. WERE VERY POLITE AND CURTIOUS. CHECKED WITH US OFTEN TO BE SURE WE WERE SATIFIED. WE HAD A MINI-SPLIT AND A CENTRAL AC/HEAT SYSTEM INSTALLED.

Prompt and efficient.

Temperature- Control was at my home in a prompt manner and they did an excellent job in repairing my a/c unit. They replaced the fan motor which I think was a little pricey, but it was on a Sunday after all.

I looked at a good number of possible vendors for this. I hired them because they install one of the top 4 rated systems and gave me the best price.

Considered all options and saved me a bunch.

Very professional service.

Temperature control was very prompt and courteous. With this Arizona heat, I'm glad they repaired the problem quickly to get our ac up and running.