Sunshine Carpet Cleaning

Do NOT use this guy!! My 96 year old mother had him clean her carpets, he never moved any furniture. He told her the carpet under the furniture is clean and not necessary to move. She actually moved some furniture herself! I am so mad! He soaked her carpets, the machine did not remove much water at all. He left water on her tile that she cleaned up he never cleaned up anything. He left dirty water and residue right out of her front door, again not cleaning up the mess he made. He is a rip off. Shame on you for taking advantage of anyone, especially a 96 year old lady! He charged 249.00 for this mess.

They did an excellent job for me. I will recommend them.

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unknown

Today, I am left appalled by the owner of Sunshine Carpet Cleaning, Steve Gechlik. This man has poor workman ship, he was arrogant, unprofessional, and rude. I even had to call the authorities because he was belligerent. Our carpet were drenched because his machine did not suck up the carpet chemicals or any dirt whatsoever. The carpets were still full of water and dirt. He took the hose from outside and sprayed carpet down from doorway (I saw him do this with my own eyes). Our carpet is so wet that the padding is drenched. He even left water all over the tiled floor. We called a well known restoration company and they told us that you should be able to walk on the floor with socks on your feet and it should just be a little damp after. These floors are soaked with water, you could not walk on them. Additionally, he did not open the doors to get behind them and there were several patches of carpet that were not even cleaned. We wanted him to clean all the carpets and he claimed he was done in less than an hour. He had a terrible machine that did not suck out the water and chemicals from the carpet at all. He wanted $254 to leave us in this kind of mess. We can’t even vacuum because it is too soaked. It will probably take two days or more to dry. I am extremely angry with his services, but more importantly, I do not others to have to experience this.

He got out the high traffic areas in the family room that other carpet cleaners have not been able to remove in 8 years. Our stairs and hall look so fresh and nice. I wasn't going to have him do one of the rooms until I saw the difference in the hall and what I thought was clean carpet in that room. Now it all matches and looks great! A++

Extremely rude customer service. Called (on a Sunday), and the person who answered, Steve, cut me off mid-sentence every time I tried to ask a question or explain what I wanted regarding carpet. Once I gave my contact info, he hung up before I could even talk about tile. Next day I called to cancel my appointment, Steve answered, and proceeded to blame me for the previous day's phone call; telling me that I didn't know what I wanted and I kept "adding rooms" to my service request. I tried to explain that I had a "Groupon" deal and wanted to make sure the offer would accommodate my house. Steve then said I shouldn't have called on a Sunday because he was especially busy. I told Steve that he shouldn't have answered the phone, or said that he would call me back. Steve then blamed me again, making various snide remarks, attempting to make the entire situation my fault. I didn't want to listen to him anymore, so I specifically told him to cancel the appointment and don't come to my house, then I hung-up. Afterwards, I did more research on this business, and really relieved that I canceled. I found out that the BBB rates this business as an "F" and has had 7 official complaints against this business which they had to resolve. I have no idea of the quality of work this business does (I will admit that the price is very reasonable, originally what attracted me to this business), but the customer service/relations needs a lot of improvement.

The best! Steve arrived at the time he stated. My carpets were very dirty. There was pet odor. He didn't hesitate, he got right to work. He pre-soaked, deodorized and cleaned all three rooms. The rug looks new. This was carpet cleaning by some one that cares.

The first job was to clean the tile in the kitchen. This is a textured tile that catches dirt in the grooves. The results were so amazing that I was in disbelief - I had forgotten what color the floor was. He charged 125 - well worth it. I had Sunshine Carpet Cleaning come back and do the carpet in the whole house: office, den, living room and bedroom. He also cleaned some runners at no extra charge. His bill was for 180. I was so pleased that I wrote the check for 200. He was very responsive, polite, thorough and efficient. I would recommend Sunshine Carpet Cleaning to anyone..

He was personable and listens to your concerns. He double checks the areas you are really bothered by, which I liked.