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Staltari Electrical Services

3.0(
2
)

Electrical, Ceiling Fans, Phone Wiring,

... +1 more

About us

Electrical Contracting and Home Appliance Installation

Business highlights

25 years of trusted experience

Services we offer

Residential and commercial electrical service work and remodeling. Home appliance installations. Electrical power conditioning systems.

Services we don't offer

Appliance Repairs

Amenities

Warranties
Yes

Accepted payment methods

Check

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
PAM AND BOB Z.
02/2012
5.0
electrician
  + -1 more
Chris was a life saver and money saver! Thank you Chris! PS---I was a bit nervous to have Staltari Electric at first having read the negative report about him on Angie's list.We discussed the situation with Chris and I am happy to report all positives for Chris as opposed to the previous negative report.He is a hard working honest person and will do what he is supposed to do but NOT anything that would be detrimental to his reputation or professionalism!
Description of Work: We were having electrical problems such as TV/Cable going off for no apparent reason OR when we plugged in the vacumn!We notified our Home Warrenty company(Old Republic) who promptly called Staltari Electric.It being late Friday of a holiday weekend I really did NOT expect to hear from the company until the following week.My call came in on Monday of the holiday and we set up the appointment for the following Thursday between 11AM and 1PM.Chris called just before his arrival giving his ETA time.After his arrival,we explained what all had been transpiring with wall plugs/TV/Cable etc and that we had paid out of our pockets quite a bit of money to "specialists" to try to find the problem to no avail.Chris did an easy test and it was determined that our wiring in the house was good and the problem was probably our old surge protector.We purchased one the next day ,made the necessary plug change over,did our experiment with the vacumn and voila-Chris was right on target!It was our old surge protector and NOT the wiring in the walls or TV or Cable as we were led to believe!!!!!Thank you Chris for your expertise and honest opinion.It was the simplest of corrections yet we were led to believe that we were going to have to pay more high bucks out to the previous electrical service that we had hired on our own!Goes to show you that not all companies(or individuals)are honest and helpful.They just want the money.Yes we are old and ignorant when it comes to electronics and electrical works!Thank God Chris came to our rescue.I have to add one side note--------when all of the trouble started our Cable One service man Mike said that he bet it was our surge protector!!Wish we had listened to him instead of the other "professional" who poo pooed the simple suggestiion!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Celestial S.
09/2011
1.0
electrician
  + -1 more
This company was contracted by Sears to deliver and install my new dishwasher, as well as deliver the install kit, and take away the old dishwasher. They came a day late. The man delivered the unit but was too lazy to install the new unit, as he was paid to do. He just looked at it and said it looked too difficult. He left the new dishwasher in my living room uninstalled instead of installed and working under the kitchen counter. It wasn't difficult to install, my elderly husband, who is not a professional installer, had no trouble doing it himself the next day. However, the Saltarie Electric man did not leave the install kit which we had purchased, so my husband had to go buy another install kit the next day, before he could install the dishwasher. The Saltarie Electric installer did to take away the old unit, as he had been paid to do. He made no excuses for why he didn't leave the install kit or take away the old unit. I made several phone calls to the company asking the owner, Chris, to return my calls and tell me why his employee did not install my dishwasher, did not leave the install kit and did not take away the old unit. The company did not return any of my many phone calls. Do not use this company. Meanwhile, the Kenmore dishwasher works great, and you can only buy it from Sears, but if you buy from Sears, do not let them assign you Saltarie Electric as installers. Object and request another installer.
Description of Work: This company was contracted by Sears to deliver and install my new dishwasher, as well as deliver the install kit, and take the old unit away.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$198.99
Response from Staltari Electrical Services
This review should have been directed to the salesperson at the Sears store who sold this installation. We are just sub contractors who have to deal with Sears sales errors on a daily basis. This service location is over 60 miles from the nearest install tech. This is considered an "out of area" job. The store is not supposed promise a specific date on out of area jobs. It is up to the installer to negotiate a date with the customer that fits both their schedules. The installation that the store sold is called a basic install. It assumes that the current installation is standard and to code. This means deliver the item, remove the old unit and connect the new one to the existing "code approved" utilities. However, this was not a basic install. This was not to code and required extensive extra work to complete. When the customer was told this she insisted he complete the install because she had paid for it and was not going to pay for any extra charges. The tech spoke to the husband who suggested he remove part of the cabinets to gain access to the water lines. The tech explained to him the same as to the wife. We are not required to perform any installation that cannot be done to code. In situations like this we can give the customer an estimate for the extras that need to be done and they can accept or reject it. Sears national installation office called the customer and was unable to explain any of this to her either. She still insisted that the installation should be completed for the price she paid. They have since issued her a refund of all costs related to this transaction. As for taking away the old DW, if we weren't doing the install we would not be removing the old one. On her issue with the install kit, he simply forgot to leave it. Below are the tech notes and Sears response copied from the Sears service order: I showed up yesterday at 2:45pm (15min early) to install their DW. First thing I notice is that it's located around the corner from the sink area, with a lazy-susan cabinet in between the sink and the DW. The water supply line and the drain line are run, underneath this cabinet. So I'm thinking as long as I can use the existing supply/drain lines, I'll be able to do this install. Well, after taking off the front trim panel of the DW and closely inspecting the water supply line, I came to the conclusion that there is evidence of this existing supply line leaking water in the past. I told the lady that I cannot go forward with the install because of this problem. The husband (over the phone) told me to remove the cabinet back and to use a string method to pull the new lines through using the old ones to tie the string to. All good ideas but for one, I am not allowed to disassemble a cabinet to do an install, and two, you can't drag the lines through because of the distance and corners they take. So I had to respectfully decline and left the DW in the house. Of course that's when she got really mad. So I tried to help her put her furniture back after we had moved it to get the new DW into the house. She's going off on me as we are moving a couch back, I'm trying to remain calm and just get out of there and in my haste I forgot to drop off the new dish hook up kit that was sitting in my truck. Sears Resolution: (Public) Issue Resolution removing item from problem status case was made but refund was processed already per CSS and notes indicate customer no longer needs install they did install themselves. Our company has been performing appliance installations for Sears, Best Buy, Home Depot and Lowes for over 10 years. This customer has a legitimate issue but the issue is with Sears and not us.

    Contact information

    PO Box 57541, Tucson, AZ 85732

    http://www.staltari.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Electrical,
    Ceiling Fans,
    Phone Wiring,
    Lighting

    FAQ

    Staltari Electrical Services is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Staltari Electrical Services accepts the following forms of payment: Check
    No, Staltari Electrical Services does not offer free project estimates.
    No, Staltari Electrical Services does not offer eco-friendly accreditations.
    No, Staltari Electrical Services does not offer a senior discount.
    No, Staltari Electrical Services does not offer emergency services.
    Yes, Staltari Electrical Services offers warranties.
    Staltari Electrical Services offers the following services: Residential and commercial electrical service work and remodeling. Home appliance installations. Electrical power conditioning systems.
    Appliance Repairs

    Contact information

    PO Box 57541, Tucson, AZ 85732

    http://www.staltari.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM