southwest kitchen and bath

It went well. Maria came out to my house with 1-2 days of me contacting the office. She offered ideas but was very good about soliciting my ideas as well. She took measurements and we made a plan for me to visit their showroom. At the showroom, Maria and everyone was extremely helpful; they have a huge selection of doors and facings as well as hardware and countertop samples. I rec'd. just the right amount of assistance. There was no pressure and no hovering. The installation was a piece of cake. It could not have gone better. Donald and his crew were highly professional and easy to have around. They finished earlier than anticipated and left the place clean. I highly recommend Southwest Kitchens and Bath.

Very well.

Excellent experience in working with Designer Laura Wallace and Lead Installer Donald. Laura assisted in laying out new cabinets with some re-faced lower cabinets to preserve granite counter tops. She made some excellent suggestions for changing our current layout which we mostly followed. We ended up with a very high quality custom look in Hickory that totally transformed the space. Donald did really precise work for the Installation, and even found a couple items that needed to be corrected by the cabinet makers that we missed. On time, great work, excellent customer service. Worked with my appliance provider to make sure cabinet shelves were correctly installed for built in appliances. Highly recommended.

We recently had our kitchen cabinets refaced by Southwest Kitchen and Bath as the last phase of our total home remodel. We met with designer Maria Jean who made the process of choosing the right design and finishes so easy; she is patient and knowledgeable and a dream to work with! Stacey Kavalec also spent considerable time with me in choosing just the right hardware to complement our new cabinets. We are so happy with our beautiful new cabinets that I have already recommended Southwest Kitchen and Bath to a neighbor and will continue to recommend them. Without a doubt, Southwest Kitchen and Bath was one of the best companies we have worked with. You and your team delivered excellence Maria! Thanks again for our beautiful kitchen.

So far so good! The job is just starting (hence only a B rating). However, their expertise, explanations, efficiency and comments from others who have used them have been excellent.

I was given a schedule 2 weeks in advance. The workmen arrived on time and on schedule and work was done exactly per schedule. Workmanship was high quality and we are very satisfied with the results.

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This Renovation of our kitchen started in June 2015 with us meeting with Laura, installation was from Sep 17- Oct 3. We were recommended to her by our Real Estate agent. Our first meeting with Laura was to measure out the kitchen, then we met with her at the showroom to select cabinets and Quartz counter tops. She was patient and understanding of what we desired. At the meeting, she provided us with a CAD system design of our new kitchen. We selected our cabinets and Quartz counter tops. We did not want to start our project until mid-Sep. She knew our contractor, drew up the plans on where our cabinets were to go, provided him the layout. We are just thrilled at the new look of the cabinets and Quartz counter tops. The price shown was for the cabinets, 3 slabs of Quartz(which is a lot) and labor. It was well worth the investment. Highly recommend Laura at Southwest Kitchen and Bath.

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Mel was fabulous to work with and the design was great. I am writing this review 7 years later, because they are still giving great service. I needed some new hinges and they are providing them free of charge. I have always found them to be very responsive. I would recommend them to anyone!

They came back and installed the three drawers that did not have the soft close guides.

They helped when they didn't have to.

The manufacturer refused to help us and wanted to deal with the original installers, who were out of business. Jill went above and beyond to assist us; she stayed on top of the situation, and always followed up with me concerning the status of the parts. We even used Southwest to get everything installed. I will be using this company in the future if I need anything else for my cabinets.

anWork was done on time, quality of workers was good. I especially liked the counter replacing (done by Andrew Lauren). My only real complaint was that one cabinet door was the wrong size and had to be reordered and the doors shrank in time leaving an edge inside the molding that was not stained on several doors. Whether I would use them again would depend on getting more bids.

We started in November and it was to take 3-4 days. There were multiple delays with materials and then materials came damaged and had to be sent back (sometimes twice). They had to come over often and this was an inconvience but we remained cooperative. They would say they were "done" and we would find multiple things that were not done. We took a lot of pictures and provided them to the company. I think the issue was the quality of the wood in that it would not tolerate much adjustments. The doors were not lined up, many are warped so they don't close smug, there are multiple seams that show, handles were not lined up and the spaces between the doors are not straight. We had the owner come out and she came in on the defense and was disrespectful to us. She tried to blame the fact that we had refacing but we would point out the same issues with the new cabinets, she kept instructing the installers to make adjustments but they really could not be adjusted any more. She essentially said we were too picky. I asked her if I could see another clients results to see that we should accept the quality. (Home Depot cabinets line up better). She argued, belittled us and took no responsibility. We were clear that we thought by having a professional company, we could get a professional product. We spent almost 30k on this project and we are stuck with it. If we had paid 15, we might have accepted the quality. The project was finished mid April, 5 months! It is one thing to disagree with the the customers on some things but she was defensive and rude from the start-even when it was so obvious. Sad.

Good. We received the estimate a few days later and decided to go with another of the contractors on Angies list that we had talked to.

We first contacted Anne Dornberg @ Southwest, and she came to our home with various samples of doors. We kept 2 to see how they would look in different light,and then went to their showroom to view more options. We went with our original choice, and were given a quote. After some discussion, and talking to alternate contractors, we decided to go with Southwest. They came and measured all of our cabinets and placed the order with the manufacturers. The cabinets arrived on the day they said they would, and when the installers came, they did a marvelous job. Everything was on time and on budget. The cabinets are high quality, the work was very professional, and the people at Southwest were friendly, accommodating, and professional as well. Anne Dornberg was a delight to work with get to know. We recommend Southwest Kitchen and Bath very highly.

The estimate included only labor cost and had no allowances for replacement sinks, faucets or stainless appliances as we requested for the bid. When I asked the designer about appliances, she responded: and quot;We don't do appliances...and quot; There was a separate cost estimate for granite countertops and backsplash tile and the tile material cost was omitted from that bid. I had to manually add the the estimates together and then add in allowances for appliances myself. This was very time consuming for me and should have been done by Southwest in their estimate. The granite subcontractor did a very lengthy measuring job of over 3 hours at our home which seemed very unusual since it was only an initial cost estimate. No follow-up call or e-mail from Southwest was sent regarding the estimate which indicated to us there was little interest in getting our business. Overall the service was unprofessional and left a very poor impression with us of Southwestern Kitchen and Bath.

Our experience with SW Kitchen and Bath and our designer Chris was very professional and efficient. We were given a schedule of when items pertaining the kitchen update would happen and they did. The cabinets were delivered on Friday and the construction crew came on Monday. The whole process took 3 weeks most of which was waiting on the countertop fabrication. It all went smoothly and painlessly. The construction crew was terrific and handled any small problems that came up with humor and professionalism. We will be definitely use them again for the bathroom update.

Southwest Kitchen and Bath carries what seems to be quality cabinets and great service, but it was a bit out of our price range. Chris Maxwell, interior designer, was recommended to me for help in remodeling the kitchen of a newly purchased home. She took the time to drive down to Green Valley and meet with me to discuss my needs. She was very personable, knowledgeble, and had great ideas. Chris took quite a bit of time to come up with several options depending on budget and what we wanted. They offered turn key service with very reasonable installation fees, which would have been wonderful, but we were able to get a lot more for our money elsewhere. We decided not to go with Southwest Kitchen and Bath, but I think that they would do a wonderful job if you are looking for higher end quality cabinetry and excellent service.

They were very good. Overall I was extremely satisfied with their services.

THE CABINETS ARE BEAUTIFUL. MY WIFE AND I BOTH THOUGHT THAT THEY DID A WONDERFUL JOB. THEY WERE ON TIME, AND THEY WORKED FAIRLY QUICK. WE WOULD RECOMMEND THEM TO ANYONE.