Smart Move Moving and Storage is a family-owned and operated business located in Tucson, AZ. With three generations of moving experience, we are dedicated to providing top-notch moving services to our customers in Tucson and the surrounding areas. Our services include local moving, direct service moves, labor, and packing/unpacking. We pride ourselves on being one of the best moving companies in Tucson, and our team of skilled movers is committed to making your move as smooth and stress-free as possible. Trust Smart Move for all your moving needs in Tucson and the surrounding areas
Devin, Jordan, and Joe were amazing during our move! They made the process super easy and worked their butts off (Especially for it being 110° outside). I highly recommend their services and really appreciate their hard work!
Rating Category
Rating out of 5
Yes, I recommend this pro
Izzy Bel
07/2024
5.0
Google Review
Jordan Devin Joe were all very quick and seemed to treat my items with care. Would recommend
Rating Category
Rating out of 5
Yes, I recommend this pro
Jessica R.
07/2024
5.0
moving companies
+ -1 more
From the first phone call with Robert to all of my furniture set up exactly how i wanted it in my new home. Smart Move has been great. The crew showed up on time and got straight to work and didn't stop until everything was done. The crew leader even walked through my home with me before leaving to make sure everything was right where I wanted it. 10 of 10 would use again.
Description of Work: Local Move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie Wilson
06/2024
5.0
Google Review
Best moving experience I have ever had. Amazing fast movers, extremely friendly and helpful. Thank you again!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Smart Move Moving and Storage LLC
Thank you for your fantastic feedback! We're thrilled to hear that you had the best moving experience with our team. It's wonderful to know that our movers were fast, friendly, and helpful. We appreciate your kind words and look forward to assisting you again in the future!
Ellen Lotufo
06/2024
5.0
Google Review
Gustavo and his crew could not have been more efficient, careful or pleasant during our move. We appreciate the fine, professional service they offered today and would not hesitate to recommend Five Stars Movers in the future.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Smart Move Moving and Storage LLC
Thank you for your kind words! We're delighted to hear that Gustavo and his crew provided efficient, careful, and pleasant service during your move. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future.
Russell S.
06/2024
5.0
moving companies, piano moving
+ 0 more
The movers were very professional and I was kept in the loop the entire time. The piano was delivered in perfect condition and would strongly recommend this company
Description of Work: Piano Moving, Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Susan Meilleur
06/2024
5.0
Google Review
These guys work hard and get the job done with care!! Great pricing and availability.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Smart Move Moving and Storage LLC
Thank you for your feedback! We're pleased to hear that our team worked hard and handled your move with care. We're glad you found our pricing and availability to your satisfaction. If you need moving services again, we're here to help!
Debbi D.
10/2020
2.0
moving companies
+ -1 more
Worst move I've ever had. Damian, the operations manager was very efficient trying to get my business but once I committed to them that was no longer the case...all his assurances turned out to be empty words. He assured me they would use a box to move my expensive memory foam mattress, that they would take apart any furniture necessary to move and reassemble at my destination, that they were professionals and highly rated, etc. etc. They showed up with no tools to take apart my desk and bed, no box for my memory foam mattress and a truck that was way too small for the job. I was only moving furniture from a 2 bedroom house. In the previous week I moved in my car all my clothing, linens, kitchen items, lamps, wall decor, etc and they only needed to move furniture. I even left some furniture behind for my snowbird buyers and even with all that and what I moved myself, they could barely cram my remaining furniture into the truck. And that is what they did....forced it to fit. Everything I own has scrapes and gouges but I don't necessarily blame the two guys doing the move since they were given too small of a truck to fit everything into. I would never recommend this company to anyone and I will say that if Damian was my employee, he would no longer be my employee....it was a very disappointing move and leaves me looking every day at the damage done to my furniture. Absolutely no excuse for this type of service.
Description of Work: move furniture from Tucson to Green Valley
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$711
Response from Smart Move Moving and Storage LLC
It is always our goal to provide a stress free professional moving service and I apologize that did not happen. I did send you an email the morning of the move to let you know that we received our box delivery the day before the move but unfortunately the box for the mattress was not included in the shipment. Your concern was that the mattress would get bent during the moving process. To address that concern without having the mattress box we did double wrap the mattress in mattress bags and place the mattress on the wall of the moving truck so that it was not bent or damaged during the move. We did not charge for the mattress bags or any materials on your move to compensate you for the inconvenience, I also waved the $150.00 that you agreed to pay for the rental truck. (The $150.00 fee for the truck is because we have a 26ft truck but needed a smaller truck because the customer requested it) The driver did have tools for the move unfortunately he did not have the right sized allen key to take apart your desk and bed. When the driver realized that he did not have the correct tool he did let me know and I immediately brought him the tool he needed. I instructed the driver to continue prepping the furniture and loading the truck until I could get there with the tool so that no time was lost on the move. Your complaint about the truck size is extremely misleading to potential customers. The fact is that you requested that we bring a smaller truck to do your move because our 26ft moving truck was to tall. You informed me that your HOA in green valley had a height restriction of 13’4 which required us to rent a smaller truck. All my movers are trained professional movers who have years of experience loading and unloading moving trucks of all sizes. The truck was a 16ft truck, so we did have to load the truck tight but by no means did my movers cram your things into the truck. I personally inspected the moving truck when I came out to deliver the tools needed for the move and the truck was loaded correctly.
Jean L.
07/2020
2.0
moving companies
+ -1 more
I thought okay until they unloaded the furniture and brought it into the house. My 2 year old master Bedroom set had lots of damage like nicks, scratches and gouges along with similar damage to a sofa table. Pictures were taken on sight by one of Damian Perkins’, the owner, employees and e-mail right away to Damian. I called Damian many times and sent several e-mails along with pictures of the damage since he claimed he didn’t get pictures from his employee. I filled out a claim form. When I would call I believe her name was Erica who answered would say Damian was out but would call me in the morning. No return calls. Finally over a month after our move he e-mailed me staying he was still trying to find someone to fix the furniture. I thanked him for at least letting me know. That was the last I heard from him. 2 months after the move I sent another email telling him I would start telling people about his lack of dealing with the damage. I thought he was a nice guy, but I was a poor judge of character. My furniture was damaged and he did nothing about it!
Description of Work: Moving our furniture out of our home into Pods, and about 2 weeks later unloading the Pods and putting the furniture in our new house.
Rating Category
Rating out of 5
$1,552.75
issac M.
02/2020
5.0
moving companies
+ -1 more
It went so great. Moving has always been stressful. But when you can hire someone to take all your property and move it and set it up (beds,desks,bunk beds) it is such a stress reducer. They literally took away my stress just by doing what their paid to do. They took care of my merchandise with moving blankets like the wood and glass even artwork was well tended too. I would HIGHLY recommend. 5/5 stars
Description of Work: moving
Rating Category
Rating out of 5
Yes, I recommend this pro
Monique -.
02/2020
5.0
moving companies
+ -1 more
It was one of the best moves that I had.
Description of Work: They moved me from my old house to new one
Rating Category
Rating out of 5
Yes, I recommend this pro
erika C.
02/2020
5.0
moving companies
+ -1 more
It went good, the guys were professional and fast
Description of Work: moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Sam M.
02/2020
5.0
moving companies
+ -1 more
They did a great job. Damien gave an estimate and told me how long it would take. They came on time and did what they said they would do. I did not have any problems with my move and his workers were very professional. I would definitely hire them again.
Description of Work: They moved one of my three bedroom houses.
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Service Categories
Moving Companies,
Piano Movers
FAQ
Smart Move Moving and Storage LLC is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 3:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Smart Move Moving and Storage LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa