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SEARS

Appliance Repair, Plumbing, Garage Doors,


Services we offer

APPLIANCES, AUTO, BABY, CLOTHING, ELECTRONICS & COMPUTERS, FITNESS & SPORTS, FOR THE HOME, HEALTH & WELLNESS, JEWELRY, LAWN & GARDEN, SHOES, TOOLS, TOYS & GAMES.

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.8
Showing 1-18 of 18 reviews

Herb J.
08/2017
5.0
appliance repair
  + -1 more
I would absolutely use them again. I use to use Sears a lot when they had a physical store near by. Now I can go to another store and find most of the things I use to buy.
Description of Work: I had a washing machine problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Cheryl T.
06/2017
4.0
home remodeling
  + -1 more
They will only do the cabinets, floors, that sort of thing. The plumbing was up to me. They were very quick to get someone out to sell it to me. They weren't so quick to get the work done. The work was worth the wait, it was just getting them here to do it. They are a really big company. If you have problems, and I had several, between calling them and getting something done could take months. It's partly just the way they run their company. They don't do the work. They just contract it out. They cleaned out very well. I think this guy was meticulous. He brought all his equipment here. He cut all the boards and did all the finishing work on site. They are perfect. They are gorgeous.
Description of Work: We had a complete kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$24,500

Brian L.
10/2016
5.0
auto repair
  + -1 more
The work was done fine. They guy had no personality, other than that he did a good job.
Description of Work: Fixed our dish washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$95

Thomas M.
10/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew C.
06/2016
5.0
appliance repair
  + -1 more
The same guy has come out twice now. He was very timely. He does his work quickly. He even changed my filters and he didn't have to. He does very good work.
Description of Work: Repaired A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carl S.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Sears did a great job. In fact there was an old boy there when I went in one day to get a tire repaired and he fixed it for free.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karin T.
12/2015
5.0
appliance repair, countertops, garage doors, plumbing
  + 2 more
unknown

Rating CategoryRating out of 5
professionalism
5.0


Julie B.
10/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Appliance repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory B.
01/2015
5.0
appliance repair
  + -1 more
I go to Sears to get repairs on appliances. They do a good job. It takes them a while to get back to me.
Description of Work: The oven heating cable was corroded.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

Valerie G.
12/2014
5.0
appliance repair
  + -1 more
The service provider was extremely professional, prompt, knowledgable, and fast.
Description of Work: The serviceman diagnosed and corrected a bent part in the clothes washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Stacy R.
03/2014
3.0
replacement windows
  + -1 more
They are a very high expense but I can almost see it because of their windows, it was almost like indestructible windows. I have like 14 windows in the house and 2 of them are teeny little rounds or half-rounds and it was like $25,000 so that was a lot to me. Their quality may have been pretty good. The quote alone was high. I will recommend that they have pretty windows and doors for their front door and security screen doors. Although it's not cheap, it seemed like really good quality stuff. They have a video they'll make you watch, like a SWAT team trying to break in through their security screen door and because it's so strong metal and everything, it's steel and how it's constructed, it's really good. It took them a long, long time to finally break the door. They just kind of want to push their ideas around on you. They are pushy and expensive but the guy was sort of professional. They were here on time. He tell way too much of his own personal life to me and I don't want to hear his life story so I got bad.
Description of Work: I got a quote from SEARS.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$25,000

Laurie M.
11/2013
5.0
appliance repair, countertops, garage doors, plumbing, appliance sales, cabinet refacing
  + 4 more
The repairman who came out was prompt, told me what was wrong and repaired it right on the spot. Couldn't ask for better service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel H.
03/2013
5.0
appliance sales
  + -1 more
We compared Sears from Ferguson and we saved so much. The service we got from them was fine. We kept changing our minds and we kept going in and changing our order, we change our minds at least 3 or 4 times but they did it every time we went in. They provided pretty good service. They sent it out when they were supposed to.
Description of Work: We purchased kitchen aids like refrigerator, stove and microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Joellen F.
09/2012
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

YASUO T.
05/2012
4.0
pediatric ent, audiology
  + 0 more
They really tried to sell it to me. It was not worth $2500.00 to me though. It was too expensive. They were nice.
Description of Work: I went to Sears for a free consultation. They did a free hearing test and wanted to sell me a ear aid.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Shellie S.
04/2012
5.0
appliance repair
  + -1 more
I was very impressed with their professionalism, the speed with which they responded, and the fact that they went a great length to repair my washer rather than to push me to buy a new one. I would use them again in the future.
Description of Work: I used Sears recently to repair my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn D.
03/2012
5.0
garage doors
  + -1 more
They were on time and did a good job. It was good service.
Description of Work: I had Sears install a new garage door opener. They also repaired some faulty wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

07/2006
5.0
plumbing
  + -1 more
I WAS VERY IMPRESSED WITH THE QUALITY OF WORK FOR HOW QUICK THEY GOT ALL OF IT DONE. I THOUGHT IT WOULD HAVE BEEN A LOT MORE WORK THEN THEY MADE IT OUT TO BE. I WAS VERY PLEASED WITH THE OUTCOME.
Description of Work: THEY REMOVED CABINETS AND REROUTED THE PLUMBING TO ADD A DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    TUCSON MALL 4570 N ORACLE RD, Tucson, AZ 85705

    www.sears.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Plumbing,
    Garage Doors,
    Appliance Sales and Installation,
    Countertops and Backsplashes,
    Ear Nose & Throat - Hearing Tests/Audiology,
    Ear, Nose & Throat - Pediatrics,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Windows,
    Auto Service

    FAQ

    SEARS is currently rated 4.7 overall out of 5.
    No, SEARS does not offer free project estimates.
    No, SEARS does not offer eco-friendly accreditations.
    No, SEARS does not offer a senior discount.
    No, SEARS does not offer emergency services.
    No, SEARS does not offer warranties.
    SEARS offers the following services: APPLIANCES, AUTO, BABY, CLOTHING, ELECTRONICS & COMPUTERS, FITNESS & SPORTS, FOR THE HOME, HEALTH & WELLNESS, JEWELRY, LAWN & GARDEN, SHOES, TOOLS, TOYS & GAMES.

    Contact information

    TUCSON MALL 4570 N ORACLE RD, Tucson, AZ 85705

    www.sears.com