Arizona's solar contractor. At Saguaro Solar, our goal is to provide the highest quality PV systems for Arizona homes and businesses at great value. Starting your project is just 10% of the work. The other 90% is ensuring outstanding service and attention to detail from start to finish and beyond. We over system and electrical upgrades, pigeon netting, system inspections, and more! Saguaro Solar is locally owned and operated and very engaged in the communities we serve. We can't think of a better place than Arizona to power our homes with our bright sun.
This has been a frustrating six month process. The initial bidding and design experiences were great. Then came the reality of the installation. The installation process has been problematic. We also had failed inspections and damage we had to chase them to repair. We now have a 47 panel installation that has generated exactly 0 watts since installation. The micro inverters are measuring exactly half the output that is specified. However, getting someone to come out and fix the wiring issue that is causing this has been a nightmare. I've been repeatedly told this is normal, and that this will 'self-correct' within a few hours. After a few hours, I was told 'within a few days'. If this was simply low operating voltage I might believe this. However, exactly half the voltage is clearly missing a leg. At this point, I really wish we had never contacted this company. At every turn there is some excuse, and the post-sales support is non-existent.
Description of Work: 47 panel solar solution installation.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$70,000
Alan K.
03/2021
1.0
solar panels
+ -1 more
panels installed 1/20over next two months have been trying to get them to finish lost paperwork fail to inform TEP work completed .failed TEP inspection installition never completd . one part of compant has no idea what other part is doing. still no solar
Description of Work: install solar panels
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$27,000
Response from Saguaro Solar
Mr. [Member Name Removed] visited the same morning he submitted the reviews. We sat with him for over an hour listening and figuring out the quickest way to fix the unresolved issues. We sent our own tech out to fix the problem within 3 hours of his visit. TEP was contacted to head back out to place the "solar" meter. We also are reimbursing him for his payment made to his solar system and offered to reimburse another if TEP does not get there in time. We know not every project may go perfect and within our usual timeline, however we do make things right when issues arise. [Member Name Removed] has my personal number for any further communication.
Reuben R.
11/2020
5.0
solar panels
+ -1 more
It was nothing but a great experience with them. They came in and everything was explained to us. Everything was moved quickly. They installed it in 2 days. They were polite. They were very informative. They made us feel at ease. Everything went fine. They don't have to come back to fix anything.
Description of Work: They installed a solar panel system for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
$25,000
Tony and Christina H.
11/2020
5.0
solar panels
+ -1 more
It went very well. The service was very good.
Description of Work: Solar panel.
Rating Category
Rating out of 5
Yes, I recommend this pro
Martin H.
10/2020
5.0
solar panels
+ -1 more
Everything went great from presentation to install. Get to monitor my system everyday. 25 year production guarantee sells itself.
Description of Work: Solar Panels
Rating Category
Rating out of 5
Yes, I recommend this pro
Domingo M.
10/2020
5.0
solar panels
+ -1 more
Great customer service My sales representative stayed in touch with me and answered all of my questions The company sent me educational information about my solar system
Description of Work: Solar Panels
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54,000
Martin H.
10/2020
5.0
solar panels
+ -1 more
All went very well Adrian was very knowledgeable and answered all my questions. He was educated and went the long mile to make the process smooth. I recommend Adrian and Saguaro Solar to anyone looking to replace their TEP bills.
Description of Work: Installation of solar panels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Horacio Q.
10/2020
5.0
solar panels
+ -1 more
I had a great experience with Saguaro Solar and with my energy advisor Christopher and Doug. Everything was done quickly and there was great communication along the way. They took the time to answer the questions I had. The panel installation was done aesthetically and the installers listened to my input.
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Service Categories
Solar Panels,
Roofing,
Electrical
FAQ
Saguaro Solar is currently rated 4.3 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Saguaro Solar accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Saguaro Solar offers free project estimates.
Yes, Saguaro Solar offers eco-friendly accreditations.
No, Saguaro Solar does not offer a senior discount.