Rossetti Remodelers & Window Specialists

I was not very satisfied. because I asked him to itemize his costs. when he was on-site and I was showing him the bathroom I asked him to be completely itemized because I can't spend thousands of dollars on the bathroom so I need to know what stuff is going to cost so that way if something costs way too much I could decide to cut some stuff out and not end up doing it that way. He said that was fine, everything was fine and that he would do that. Then when he did send me the quotes plus the 3-D sketch drawings, which were pretty lame, the $7,000 quote was not itemized. He itemized some things, but the things he did itemize only added up to about $3,000 so I needed to know where the other $4,000 was being spent because it was not all broken down so I had no idea what the actual costs are. He said $7,000 was a very reasonable price for what I wanted done in the bathroom and I told him I don't think he understood what I was asking for. He did not listen to me. I have had people come in and give me free quotes. I thought this was a good deal because I thought I was getting a blueprint, but the blueprint was not what I wanted. I grant you that there was a communication breakdown.

They were very prompt on that. There were no additional charges beyond the big deal amount. I didn't get a whole lot from them as far as pictures or drawings of anything that they were going to do. It was more or less just kind of a quote of what they were going to do. I didn't use them. I was a little disappointed because they took quite a while to get back to me after he had come and took a look at the house. So, I didn't go with them. But it wasn't a negative on their part. It was just that it was going to be too much for what I wanted to do. So, I declined to go with them. I thought that they were very average in everything that they did except that he was very prompt getting out here and looking through it. I thought he was very professional. When I do get ready to do it I will give them another call.

After an in-home consultation, he eventually (2+ weeks) produced a plan that was not actually practical. While a quote was requested, we never actually received one. In fairness what we were asking him to do was in some ways complicated since we don't have a huge area to work with, but that's why we engaged an expert. Ultimately we went with a different remodeling company that did our plan for free and then contracted for the work.

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It was fine. He did a nice plan for the master bathroom decided to wait to do the remodel. He was very confident and professional. I appreciated that he wasn’t pushy. We might consider to use them when we do the remodel.

It went well. They were very patient with me as I was very slow to respond to their calls and emails.

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It went very well. The owner oversaw all the work and coordinated everything. Work was finished in a timely fashion. We are very satisfied with all the work.

They came out and gave me an estimate and gave me the drawn up plans too. They were doing this for the kitchen for me. They were nice, polite and got back to me in a prompt manner. It seemed like the price for the remodel was quite high though.

They do beautiful work and are very neat; cleaned up the mess each day. Workers are very friendly, but most important they are very skilled and competent. But, the project took much longer than estimated. Work began on November 11, 2013 and finished February 5, 2014. All in all, I would use this company again.

It was an Angie's List Big Deal that I purchased. It was alright. We had to reschedule 2 or 3 times. They have missed appointments and I had to call to remind them so it was rather annoying. I just paid the price of the Big Deal.

We just got the design but we did not really follow through with anything. The man who came out was fine and he called back but it was just not what we were interested in. The design was fine but it had no wow factor or anything. He had a good response. It was not his fault. We just kind of wanted something totally different than what we already have and the design was basically the same way out but just updated. It was just not what we were looking for. He sure was prompt and he did follow back up. He was very courteous and very professional and I have nothing against him or his company. We did not spend more than the big deal price for the consultation. He called back within 24 hours after I purchased the big deal and by the time that we got it scheduled where we could coordinate our schedules, it was probably with the week that he did the design. His professionalism was good. If I were to get another remodeling service, I would probably not call them again because they are old school. The gentleman that came out was probably mid '80s so the design was not modernized.

This is our first attempt at kitchen remodeling and used Angie coupon for a design, a comparison of counter top materials and cost estimate. A design and cost estimate was submitted but a comparison of different types of counter top materials and the pros and cons of their application was not included. Recommend a broader discussion of materials be included based on application and cost.

IT'S NOT FINISHED BUT YOU KEEP NAGGING ME TO SUBMIT A REVIEW SO I AM DOING IT BASED UPON WHAT HAS BEEN DONE TO DATE.

I thought it went great! He was a good listener - and obviously has lots of experience to bring to the table when discussing remodeling. The drawings provided were in easy-to-read pdf format and were accurate and thorough.

So disappointing. I bought a special $75 offer on Angie's List for drawings of a kitchen remodel. Mr. Rossetti and his son-in-law came out and measured my kitchen and took pictures. I explained where I wanted to move the refrigerator and install a cook-top. I was unsure where to put a wall oven and asked for their suggestions. I explained where I did NOT want the refrigerator and why I did not want it there. I wanted new cabinets that extended to the ceiling to give me more storage space, and I explained I did not want granite countertops. I asked for suggestions. What I received was a 2" x 3" drawing with the refrigerator where I said I didn't want it and my kitchen range in an impossible configuration (oven opens out towards me). There was no cook-top or wall oven in the drawing. The cabinets were the same cabinets I currently have in the house. I also received four computer generated drawings showing several angles of the same wall of the kitchen. The drawings showed the granite countertops I said I did not want. There were no drawings of the opposite wall. After explaining again what I wanted, Mr. Rosetti tried several times to reconfigure the drawing on his computer to no avail. I gave up. I'm out $75, but the good news - they are not remodeling my kitchen.

He came over right away and we talked about what I wanted. He did a kitchen design for me and his plan was very clear. I thought the quality of the design was very nice and attractive. He was an older man which made me feel more confident in his work and knowledge.

Generally a good job. Attention to detail lacking on some aspects such as painting & finishing.

(Reluctant to post this but feel a responsibility to others) Poor workmanship. Attempts to redo were no better. Inattention to detail. Nails and debris in back yard and driveway. Sloppy Unprofessional Showed up without proper tools. Still discovering issues.

Rossetti Remodelers and Window Specialists worked diligently and completed the job by the date we requested. Anytime we needed to contact them, we were able to speak to a real person, or they called us right back. Any unforeseen issue that arose was handled immediately and professionally. Their crews were courteous, helpful, and dependable. They also cleaned up everyday before leaving which was very important to us. Their job was somewhat challenging in that the tub/shower combination was the original in the house built in 1958. The finished product is modern and beautiful - just what we ordered. The week after completion Rossetti Remodelers and Window Specialists came out to follow up and make sure everything was working correctly. We would not hesitate to hire this company again.

Lowest bidder - did great job - no hassles - very, very happy with results - highly recommend Rossetti Remodel!!!