Ronnies Handyman & Home Service LLC

He was right on time. Came when he said he would. He was friendly, professional, and explained things well.

went well....will hire again.

I will continue to rely on Ronnies Handyman services for any home repairs that I either do not have time or cannot do myself.

Ronnie is a friendly guy. He worked quickly, and seemed very knowledgeable. I will use him again.

This company was very responsive and polite. The worker showed up on time and looked at the project. He took some pictures and gave me a time frame for their response on the bid. I received an email with the bid within the week. The bid looked reasonable and we are continuing to look at our options.

They were really responsive. They will move other non-emergency appointments to accommodate an emergency. They are very knowledgeable about many different kinds of home repairs. I would use them again in the future.

Extremely well; not only were the skylights re-caulked, they got cleaned in the process (nice!). The windows all work very well now and are secure. The handyman sent provided some important information about the condition of the roof (which several other contractors visiting the roof to work on the heat pump had not provided).

Irrigation system fix: After the freeze, our irrigation system didn't work. The person that Ronnie sent out was punctual and took care of this satisfactorily. Mailbox: I had put a new mailbox in the ground, but it was at a slight angle. The same person straightened it (mostly), that was fine. Bedroom door: We bought an older house which had French doors instead of a regular door, and so the bedroom could not be locked. We wanted to have a new, regular door put in. Since the house is older, the doorway is smaller than the current standard size, and it is not entirely straight (i.e. the angles aren't exactly 90 degrees). The same person was going to put the door in, which was estimated at about 2 hours or so. My wife re-arranged her schedule and took time off work in the morning for this purpose. After over 5 hours, the guy showed my wife the door as though it was done (a "voila" moment). It did not close properly (required significant pushing, it jammed), the door lock did not fall into the hole in the doorframe, and so it did not lock. Furthermore, much to our chagrin, not only did it not actually close or lock properly (which was the whole purpose of this job), but to try and make the door fit into the frame the guy had actually been chipping and shaving away at the doorframe (in addition to the door itself). So now the doorframe was chipped and shaved down (not smoothly either, I might add - chunks were chipped out), and now needed to be painted, too. And all that without even accomplishing the main task! At this point I called Ronnie and told him the situation and that he needed to fix it. Ronnie said they would fix it, and I said that I did not want the same guy this time. Since their office is a bit further away, he said that it would be more expensive to send someone else out since the original guy lived closer to us and therefore would minimize us paying for travel time since he could stop by on the way to or from work. I said that I wasn't planning on paying for this and that he should send someone else out to fix it. He then agreed, and sent someone else out the next day (requiring one of us to take time off work again), who then fixed the door in about 2 hours. It still didn't look quite as straight and tight as we would have liked, but at least it closed and locked properly now. Even though we have very busy lives and very little time, we decided to do the painting ourselves just so as to be done with them. The final invoice had about half taken off for the door job, which we found quite steep still (and we quite annoyed about) but ended up paying because we didn't have the time or energy to make more work of it. The poor job is one thing, but charging us as much as he did after all that was pretty annoying. Needless to say, we won't be using Ronnie's services in the future. On a final note, I do want to mention that the original guy was new with Ronnie, and Ronnie was still trying to find out what types of jobs would be appropriate for him. We liked this guy on a personal level and wanted him to do well and not lose his new job (and he did the irrigation system and mailbox fine). We appreciated about Ronnie that he was giving this guy a chance, and I mentioned to Ronnie that we didn't want him to get in trouble or lose his job, but that hanging doors in older houses may not be his forte. Ronnie seemed to appreciate this feedback and pick more appropriate jobs for him in the future. Just not at our house.

Keith came out to review the work and gather information for an estimate, which was provided via email. Keith originally thought that the beam could be repaired by sistering a section, but the owner of the company thought that it would be much better to replace the beam entirely and I concurred. The two man crew was personable and professional and knew what they were doing. Carpentry was excellent. A little pricey at $49 per hour per person, but not unreasonable. I felt we received our money's worth and we have since used them for a much more minor job involving "repair" of a sliding glass door (22 year old Pella). We dealt with Keith again, who was once again very professional in his work and and personnable in demeanor. The door problem was solved quickly with a little candle wax (and I learned something useful for the future). These are good folks to deal with, from the office staff to the workers - professio nal, responsive and punctual .

It was a great experience. See above.

They did a good job. I have used them a couple of times for totally different things and they were really good. I give them the highest ratings across the board.

They can be a little bit expensive but they are fast, punctual and the work is done well. I bought the electrical outlet myself and had them put it in. They came out immediately after I called and cleaned up after themselves. They were good and I will use them again in the future.

The estimate seemed right. There were quite a few different things they were going to do. He was pretty thorough, but I think a little pricy. I will later decide if I will use their services.

They were one of the two who came out and gave me a bid.

The return phone call and arrival were in a timely manner. Where the ball got dropped was in the estimating. It took FOREVER to get the estimate. (More than a week.) During that time, I had to call repeatedly to ask the status. It seems that the system of having one person estimate the job, the have someone in the office get the pricing together, then have someone else actually prepare the estimate seemed to slow down the process.

Keith did a great job -- on time for the estimate and knew exactly how to fix the problems with which we needed help.

Eric arrived on time, covered the work area and cleaned up when finished. Very satisfied with his work and will use again.

When Keith came to my house to give me original estimate I asked him if I should buy the lights. He told me they prefered to buy them because they knew which ones would work the best for installation. When they arrived to install the first 6, the lights were too dim for the room. So they had to be taken back and the proper ones purchased. Well, they charged me 3 hours labor for correcting their mistake and tried to say it was my fault even though I had specifically asked if I should buy my own lights. The next day he returned to install the proper size lights which took him 4.75 hours. He left 6 holes in my ceiling which he had cut to run wire. It was 5 days until they came to patch those holes and intall the other 4 lights in the other room which took another 5.25 hours. The labor costs originally estimated to be $450($49/hr.) suddenly was $661.50. They supposedly capped the labor at $600 to appease me BUT the original material cost was estimated at $440 but on the invoice was $540. They also claimed on the invoice that they sanded and painted the patched holes which they did NOT! So I feel completely ripped off and will never use them again nor will I recommend them to anyone.

End result was fine. Can't cut and thread pipe on site so had to use extra pieces which adds joints. Disagreement on price was satisfactorily resolved. Competent and professional service overall.

He and his people have been very good at working around my house. I would hire him again in the future.

They are pretty good. I had used them before. I would use them again.

Keith came out the next day, found that the problem was simple and easily fixed it within an hour. I have used Ronnie's before and always had excellent results.

Excellent - kept me apprised, prompt, did what they said they'd do for the price quoted, quality work, pleasant and friendly.

This is a very professional and competent Company. We are very happy with the work performed. Eric was the Forman on our job.

We are extremely happy with the quality of the work, especially the cabinet trimming, which was a touchy job. We will hire Ronnie's again in the future. The area was draped with plastic so that the trimming and sanding did not dust the rest of the kitchen, a nice touch and something I didn't think to ask during the estimate.