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ROADRUNNER LOCK & SAFE

Locksmiths

About us

Please visit our website at www.roadrunnerlock.com

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Roadrunner Lock & Safe provides fast, reliable, professional locksmith, safe and vault services 24 hours a day 7 days a week. We sell and service and transport safes up to 4000 lbs and have a large showroom for all you safe and security needs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

Cynthia S.
10/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: They delivered and set up the items we purchased. Everything was of great quality and the work was performed quickly and efficiently. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ROBERT S.
06/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric S.
05/2015
5.0
locksmith
  + -1 more
Serviceman was professional and worked carefully to ensure all locks and deadbolts operated smoothly. He called when he was on the way, arrived during the timeframe expected, worked carefully, and did a nice job.
Description of Work: Replaced locks and deadbolts on several doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

H. Thomas C.
12/2014
5.0
locksmith
  + -1 more
Robert came out to the house about 2 weeks prior to the move to survey the move path which included coming up 6 stair steps. Robert and Scott showed up as scheduled and completed the work on time. Roadrunner does great work.
Description of Work: Moved large and heavy safe from one house to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Angela M.
08/2014
5.0
locksmith
  + -1 more
They are really good. They were on time. One of the locks that they had fixed wasn't working correctly because of the humid weather. They came back and fixed it for no additional cost.
Description of Work: I hired Road Runner Locksmith because I was having a problem with my front door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri S.
07/2014
5.0
locksmith
  + -1 more
The appointment was for the 1PM-3PM time slot. Steve called us early in the day and asked if he could come over earlier than the scheduled appointment. That was fine with us. He was able to open the safe despite its confusing combination. Then he changed the combination. The range of charges was explained to me at the time I made the appointment, and Steve's work fit inside the lower end of the range.
Description of Work: Steve opened up a floor safe we could not open without drilling out the lock. He then changed the combination so we would not have a repeat experience with being unable to open our safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Manuel M.
06/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Changed multiple locks and made many copies of each key. Very professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Katherine S.
04/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Repaired a non-functioning lock on exterior door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan G.
01/2014
5.0
locksmith
  + -1 more
.
Description of Work: I used ROADRUNNER LOCK & SAFE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill A.
07/2013
5.0
locksmith
  + -1 more
He was on time and came back the next day with the and quot;1970's partand quot; and installed it. I would use him again in a heart beat!
Description of Work: Fixed my locks; but not only did he fix what was broken, he had an old lock part from the 1970's that fit my old (1970's) lock and now everything works!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARYANNA & JACK F.
12/2010
3.0
locksmith
  + -1 more
I am not so pleased with them, but what they did was fine. It wasn’t their people we had to hire. The safe weighed 800 pounds and so we had to pay somebody to bring it in. They were not employed by Roadrunner, but they were contracted through them. Their literature from what they said about what was under warranty was a little bit different than what they wanted to say later. I think it was the manufacturer and not necessarily the dealer of the product. It’s not that we had a problem with it. The warranty didn’t mention if we had to service it once a year or not, but it was on their website. We had to clear that up. I felt that the price was comparable. Their punctuality was okay. We would go back to them because it’s an actual retail store. We go there to buy things like locks and stuff for our house, but they don’t install it.
Description of Work: We bought a safe from Roadrunner Lock & Safe in 2008.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from ROADRUNNER LOCK & SAFE
The Franklin 35 Liberty Safe purchased in 2008 comes with a lifetime replacement warranty through Liberty Safe. As the only Liberty safe dealer in Southern Arizona, Liberty calls on us to for any warranty claims throughout this areaona. While we do charge a fee for safe delivery and bolt down, we have always delivered and installed safes ourselves, without the use of subcontractors, as we did in this case. We appreciate your business and taking the time to post a review.

    Contact information

    5001 E Speedway Blvd, Tucson, AZ 85712

    www.roadrunnerlock.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 PM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    ROADRUNNER LOCK & SAFE is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 PM - 4:00 PM

    ROADRUNNER LOCK & SAFE accepts the following forms of payment: Discover,MasterCard,Visa
    Yes, ROADRUNNER LOCK & SAFE offers free project estimates.
    No, ROADRUNNER LOCK & SAFE does not offer eco-friendly accreditations.
    No, ROADRUNNER LOCK & SAFE does not offer a senior discount.
    Yes, ROADRUNNER LOCK & SAFE offers emergency services.
    Yes, ROADRUNNER LOCK & SAFE offers warranties.
    ROADRUNNER LOCK & SAFE offers the following services: Roadrunner Lock & Safe provides fast, reliable, professional locksmith, safe and vault services 24 hours a day 7 days a week. We sell and service and transport safes up to 4000 lbs and have a large showroom for all you safe and security needs.

    Contact information

    5001 E Speedway Blvd, Tucson, AZ 85712

    www.roadrunnerlock.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 PM - 4:00 PM