We guarantee your satisfaction in the removal of unwanted pests using Rigo's environmentally safe solutions that insure the safety of your children, pets, customers and employees. It's our expertise, professionalism and a caring approach that gets the job done right. We honor the opportunity to put our 20 years of experience to work for you!
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Pest and termite control, packrat & nest removal, rodent control , insect, rodent, snake removal, pressure washing, weed control, bird prevention and sanitation, bee & wasp removal and wildlife removal.
Description of Work: General 3 mo. Pest control + pack rat removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jay R.
09/2014
4.0
pest control
+ -1 more
unknown
Description of Work: I purchased a deal for $79 for scorpion elimination from your property. They did a good job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Don K.
06/2014
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg M.
03/2013
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jodi K.
07/2012
5.0
pest control
+ -1 more
Rigo is a pleasure to work with and is always there for "Our Clients".
Description of Work: I utilize this company for my personal homes but more than that, I refer this company to my clients for termite inspections, termite treatments, pest prevention, bee issues, etc. It is $220.00 for initial treatment with warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Stacey H.
07/2012
5.0
pest control
+ -1 more
They gave us couple of different options to treat. Based on the treatment options they came and performed the work.
Description of Work: I used Rigo Pest Prevention for pest control. They did a termite inspection in the house, the attic, the crawl space, the patio, and our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Magdalena R.
05/2012
5.0
pest control
+ -1 more
They were really friendly and very informative. I believe they did a very good job.
Description of Work: They treated the whole property for pest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Hal F.
05/2012
5.0
pest control
+ -1 more
We returned from a trip and found that a hive of bees have taken up residence in a space in the wall of our house. We phoned Rigo and the problem was taken care of the next morning. We are very pleased with the work.
Description of Work: Removal of a hive of bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Heather O.
04/2012
5.0
pest control
+ -1 more
Rigo was very polite, knowledgeable and informative. He provided the information I was seeking without giving me a hard sell. I really appreciate his help and would not hesitate to hire him in the future.
Description of Work: I was looking for a general estimate for the cost of whole-house termite treatment. I sent an inquiry on the internet and within 10 minutes, Rigo gave me a call. He provided excellent information, ganve an overview of the process and was very helpful, even though I was not in a position to hire him to do any work. If I ever need a termite treatment professional, I will definitely contact Rigo immediately. He was great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA B.
04/2012
5.0
pest control
+ -1 more
I think Rigo has excellent customer service. My experiences with them have always gone very well.
Description of Work: They help me with pest control on a quarterly basis.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris H.
03/2012
5.0
pest control
+ -1 more
Overall, everything has turned out excellent. I always recommend them to others.
Description of Work: I manage properties and I've used their services several times. They come out about 4 times a year. He will come out for termite/pest control services and he has also removed bee's from some other properties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
03/2012
1.0
pest control
+ -1 more
Overall, I believe he was more concerned about keeping his uniform cleaned instead of doing any work. His main focus was to just spray around the yard, and that was it. As far as we're concerned he is not a real pest control professional.
Description of Work: We used him for pest prevention about 4 years ago. He just came and put sticky things around our garage, which we could of done ourselves. He was also supposed to remove a birds nest around the roof and he said he had to get a lift and it would cost $500. After months and months and months he never followed up with us. We then ended up hiring a handyman who took it down right away. He also came one Saurday to remove a killer bee's nest in our neighbors attic. He smoked them out which in turn made them fly into the whole neighborhood. All the neighbors, including us had to go hire companies to get rid of the killer bees.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from Rigo Pest Prevention
Dear Member, On behalf of all our existing customers, and our entire staff here at Rigo Pest Prevention, I wish to thank you for taking the time to share your experience regarding our services. I want you to know we take your feedback very seriously and I hope you will accept my sincerest apology. I have addressed all my staff regarding this experience so we may all continue to strive to be better. As the owner of this fine company, I have striven over the past 23 years to deliver the best service possible. Our failure to respond in a timely manner regarding your bird concerns is regrettable. We have a history of excellence and 100% customer satisfaction, and your experience is in no way a reflection of our approach to customer service. It certainly was not our intent to let you down. That said, the bottom line is your expectations were not met and for that I extend my apologies and ask for your forgiveness. If there is any way we can earn an opportunity to repair our relationship we would sincerely welcome it. Though we did not properly respond to your bird concern. I am confident that the pest control service we delivered to your home met the same standards that has satisfied thousands of our clients in which we proudly served throughout this community. I regret, however, that our performance from beginning-to-end did not enable you to realize the value that so many have spoken so positively of. Thank you again for your feedback. Respectfully, Rigo Arce President Rigo Pest Prevention Mobile: 520-282-3598 Office: 520-744-6177 Fax: 520-423-3424
Jeffrey G.
03/2012
5.0
pest control
+ -1 more
They are a very good company. They also responded very promptly to the issue. The owner came out to do the inspections. He is very hands on and very professional with his work. They are a family type operation with tons of experience and ability. I appreciated their service and the options I had for different service plans. He is good with following up with me and I plan on using him again in the future.
Description of Work: They came out for pest inspection, specifically termite removal. We thought we had terrible termite problems and they came out to fix the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
03/2012
5.0
pest control
+ -1 more
We love Rigo. Paul is the guy who always comes to our home. He comes on a regular basis. He does a terrific job. We have had zero bugs in our house. He also takes care of any other outside problems that arise. He is very thorough in his work and is also very professional.
Description of Work: We've used him since we moved here. He comes every 2-3 months to treat the house to keep the insects from coming inside the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanne V.
03/2012
5.0
pest control
+ -1 more
I think they do a really good job. When they had to come into my house, they put protective booties on their feet so they didn't track anything into the house. I also like that they are very environmentally conscientious.
Description of Work: They come about 4 times area for scorpion control and maybe once a year for termite control, if needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey G.
03/2012
5.0
pest control
+ -1 more
Our house is about 10 years old and it started showing signs of termites. They were very reasonable. They gave us a three-year guarantee rather than a one-year guarantee. He offered to come out and re-inspect periodically if we needed him to. He has been very helpful. I am very satisfied with their service.
Description of Work: Rigo Pest Prevention did the termite service a couple of months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Darcy W.
03/2012
5.0
pest control
+ -1 more
My wife called me yesterday and told me she found 4 bees in our laundry room (not something we've ever had to deal with before). She briefly tried to figure out where they were coming from, but could not figure it out. After finding and killing 2 more, I told her to call Rigo. We've used Rigo Pest in the past for spraying, roaches, termite inspections, etc. Rigo and Paul were at our place in less than 45 minutes. They were able to figure out where the bees were coming from and they took care of the problem completely (and very quickly!) We could not be happier with Rigo. Very professional! Competetive pricing, and a wonderful local business! We will not call anyone else.
Description of Work: Bee removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
James R.
09/2010
5.0
pest control
+ -1 more
Paul is a very professional service provider, does not use poison traps, always shows up on time and performs services as prescribed. Has identified inexpensive ways we can prevent packrats from nesting near the house.
Description of Work: Quarterly pest control service - knocks down pack rat holes, identifies pack rat nest areas and put traps, spray perimeter to prevent insect infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Linda S.
07/2010
5.0
pest control
+ -1 more
I phoned Rigo Pest Prevention and spoke with the owner. He asked about accessibility and location. He said that they would be able to respond that day or the next morning. I said that was fine, it was not an emergency. He called back late in the afternoon and said that he had a technician nearby and quoted a price of $125. Paul arrived promptly. He explained what he planned to do, donned his bee suit and got to work. He worked for an hour sealing openings and dusting while the bees expressed their displeasure. He returned the next morning to complete the job. I haven't noticed any bee activity since. Bees had moved into the olive tree two years ago. I used a bee service that was more expensive, didn't make much effort to seal off the entrances and didn't offer a 30 day warranty. Paul was professional, answered questions and left the area clean (no dead or dying bees.) I will call Rigo Pest again.
Description of Work: Bee removal from olive tree. Bees had made a home in the base of my olive tree. Paul flushed out bees, sealed multiple openings, dusted and treated the tree and left a bee trap overnight for returning bees. The next morning he returned to retrieve the bee trap. He found more activity so he treated and sealed again. The service includes a 30 day warranty.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Home inspection,
Pressure Washing
FAQ
Rigo Pest Prevention is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Rigo Pest Prevention accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rigo Pest Prevention offers free project estimates.
Yes, Rigo Pest Prevention offers eco-friendly accreditations.
No, Rigo Pest Prevention does not offer a senior discount.
Yes, Rigo Pest Prevention offers emergency services.
Yes, Rigo Pest Prevention offers warranties.
Rigo Pest Prevention offers the following services: Pest and termite control, packrat & nest removal, rodent control , insect, rodent, snake removal, pressure washing, weed control, bird prevention and sanitation, bee & wasp removal and wildlife removal.