Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ProTech Security Systems

Home Security Systems, Home Healthcare - Medical Alert Systems

About us

Protech Security Systems is a locally owned and operated Tucson and Southern Arizona home and business security business. We have been in business since 1999 and are members of the Better Business Bureau. When you do business with us, you are assured of honesty, a professional assessment, installation and complete satisfaction. We specialize in pre-wired homes as well as wireless systems. We install 24-hour camera surveillance systems, access control systems and medical alarms. Installing a security system can save you up to 20% on your homeowners insurance. If you are over age 55 or in the military, we offer a discount as well. We provide a free security assessment and recommendations based on your desires, needs and budget.

Business highlights

25 years of trusted experience

Services we offer

Smoke and carbon monoxide alarms, security alarms, home and business security systems, wireless alarms, burglar alarms, 24-hour camera surveillance systems, access control systems and medical alarms.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-7 of 7 reviews

Beth G.
10/2010
3.0
home security systems
  + -1 more
There were problems with the estimate: Three of us counted doors and windows (the estimator, the installer and i) and we never seeemed to agree (its a very small house). But one big window required two devices, which had not been counted. PLus only when I talked to Eric did I learn that it was possible to have 2 magnets installed on windows that you might want to have open, yet still armed, sometimes. I opted to do that to 2 windows. Todd had explained to me that having more than 10 windows wired would require a slightly larger monthly fee ($39 vs. $35/month), but apparently my decision to wire 12 instead of 10 was not conveyed to the installer so he came prepared to insgtall 10. He did come back to install the 2 extras but I had to call to remind them that the job was not done. Then I got a $118 bill for the 2 extra sensors. When it only cost $94 install the first 10 that seemed extraordinary and had not been explainged to me ahead of time. The installer did a good job but neglected to check that windows were fully closed before placing the devices, there fore 2 windows had devices that were misplaced. ONe has been fixed but I did not discover the second problem until later and have not yet called to get it fixed. All in all, the product seems very good. It has been set off accidently and ADT (the monitoring service ) responded as they should. I've also set it off and then punched in the code immediately and that generates 2 automated calls to the house and my cell telling me that they have not notified police, which seems adequate. The system can accommodate my two cats, they are not heavy enough to trigger the monitors. Protech's estimating and installing procedures could use some polishing, hence my overall grade.
Description of Work: I called for estimate for a home security system and got one quickly. It was very inexpensive (installation was $94, vs. $500 and $1800 in 2 other estimates) and Todd was very clear about why (I had to sign a 3 year service contract for monitoring through ADT). Eric came to install wireless devicies on all windows and a motion detector in the hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$214

07/2006
5.0
home security systems
  + -1 more
OUR NEW ALARM SYSTEM WORKS JUST GREAT. I LIKED THE FACT THAT THEY CAME AND GOT STRAIGHT TO WORK. THEY GOT THE JOB DONE QUICKLY BUT ACCURATELY, AND EVEN EXPLAINED HOW TO USE IT.
Description of Work: I HAD ADT INSTALL AN ALARM IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2006
5.0
home security systems
  + -1 more
THE COMPANY INSTALLED OUR ALARM SYSTEM. IT HAS TWO BOXES AND IS VERY ACCESSIBLE. THE COMPANY WAS PUNCTUAL AND VERY RESPONSIVE TO OUR NEEDS. IT'S SO GRATIFYING TO HAVE THE ASSURANCE OF BEING SAFE AND SOUND.
Description of Work: ADT INSTALLED OUR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

07/2006
5.0
home security systems
  + -1 more
THEY PROVIDE GREAT CUSTOMER SERVICE. THEY WERE VERY POLITE AND WALKED ME STEP BY STEP THROUGH THE ENTIRE SYSTEM. THEY WERE VERY UP BEAT AND VERY STRAIGHT FORWARD.
Description of Work: I HAD A BRAND NEW HOME SECURITY SYSTEM INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

07/2006
4.0
home security systems
  + -1 more
WE LIKE THIS COMPANY BECAUSE THEY ARE ALWAYS VERY RELIABLE. WE TRUST THEM AND KNOW THAT IF WE HAVE ANY PROBLEMS THEY WILL TRY TO TAKE CARE OF IT AS SOON AS THEY CAN.
Description of Work: WE HAVE AN ALARM SYSTEM SO THEY COME OUT PERIODICALLY TO CHECK IT AND MAKE SURE IT IS RUNNING OK.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

07/2006
5.0
home security systems
  + -1 more
THEY INSTALLED A SECURITY SYSTEM, INSTALLED A KEYPAD BY THE DOOR, AND A FIRE AND CARBON MONOXIDE DETECTOR IN OUR HOME. THEY WERE VERY PROFESSIONAL AND VERY KNOWLEDGEABLE.
Description of Work: WE HAD A SECURITY SYSTEM INSTALLED IN OUR HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DANA B.
07/2006
5.0
home security systems
  + -1 more
THEY INSTALLED THE ALARM SYSTEM AND PUT THE KEY PAD BY THE DOOR. THEY ALSO ADDED TO THE SYSTEM THE FIRE AND CARBON MONOXIDE DETECTOR. WE ARE VERY PLEASED WITH THE COMPANY. THE PRICE WAS VERY REASONABLE. WE NOW CAN FEEL SAFE AND SECURE IN OUR HOME.
Description of Work: THEY INSTALLED AN ALARM SYSTEM IN OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    8503 E. 22nd Street, Tucson, AZ 85710

    http://protechalarm.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Healthcare - Medical Alert Systems

    FAQ

    ProTech Security Systems is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    ProTech Security Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ProTech Security Systems offers free project estimates.
    No, ProTech Security Systems does not offer eco-friendly accreditations.
    No, ProTech Security Systems does not offer a senior discount.
    No, ProTech Security Systems does not offer emergency services.
    Yes, ProTech Security Systems offers warranties.
    ProTech Security Systems offers the following services: Smoke and carbon monoxide alarms, security alarms, home and business security systems, wireless alarms, burglar alarms, 24-hour camera surveillance systems, access control systems and medical alarms.

    Contact information

    8503 E. 22nd Street, Tucson, AZ 85710

    http://protechalarm.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM