Person that came out was punctual on the weekend and advised that we just shut off our water unless for short periods and wait until Monday as the weekend prices keep going up every few hours and the scope of the job was not clear yet. We appreciated that. On Monday he was several hours late due to truck trouble, but came about 2 hours after he said he would - necessitated several calls by me. It turned out that the repair job was not large. I know that plumbing costs tend to be high, but I feel that we ere overcharged for this. He was not at the job for as long as he said, and charged us $70 for a few pieces of PVC pipe and glue. I saw that he has bought a new extension cord, but don't feel that we should have been charged for this and who knows what else of their personal supplies. And several additional cost such as $20 for each truck that came over, etc. I used this company because it was recommended by our facilities manager at work. I would definitely not use them again and passed on my experience to our manager.
Description of Work: Repaired main water line.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$750
Andrew M.
07/2008
5.0
plumbing
 + -1 more
(Most of it told above) Went perfectly, price was reasonable.
Description of Work: Main sewer line to the street clogged by tree roots. Company responded promptly and the technician Jason was courteous, professional and helpful. The tree roots are a recurring problem, and Jason suggested ways to delay the recurrence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
TIM W.
09/2007
5.0
plumbing
 + -1 more
Jesse was very helpful. I dug the trench myself to save money, but he came to my house to show exactly how to dig it. He was always prompt. He returned all our phone calls and gave us a break on labor cost when the parts ended up costing more than he thought.
Description of Work: Replaced our main water line into our house.
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Service Categories
Plumbing,
Natural Gas Lines,
Drain Cleaning,
Water Heaters
FAQ
Professional Plumbing Sewer & Drain Co is currently rated 4.3 overall out of 5.
No, Professional Plumbing Sewer & Drain Co does not offer free project estimates.
No, Professional Plumbing Sewer & Drain Co does not offer eco-friendly accreditations.
No, Professional Plumbing Sewer & Drain Co does not offer a senior discount.
No, Professional Plumbing Sewer & Drain Co does not offer emergency services.
No, Professional Plumbing Sewer & Drain Co does not offer warranties.
Professional Plumbing Sewer & Drain Co offers the following services: PLUMBING REPAIRS, HYDROJETTING, DRAIN CLEANING, GAS & SEWER LINE REPAIRS, WATER HEATERS, WATER LINE REPLACEMENT & LINE DETECTION.