These guys are good. They aren't the cheapest, but they are very reasonable, given the quality of the work and their overall professionalism. They are also very good about warning you in advance regarding possible pitfalls and/or additional expenses that might arise.
Description of Work: My daughter recently bought a house with a variety of known rehab issues that she wa prepared to deal with. The known plumbing issues were "comparatively" minor, but bore directly on livability. There was a solar water heater of unknown quality/age and serviceability. The cement underlay beneath a stool was chipped out, apparently from a previous repair, the flange was bad and the fitting corroded. Lastly, or so we thought, there was a leaking hose bib that was connected thru an exterior wall, something I am nervous about messing with. I called Plumb Plumbing because of their high ratings on Angie's list and because I had a positive experince with them previously at my own home. The estimator, Steve, arrived on the dot and did a thorough review. The solar water heater was of a non-standard design that he was not familiar with and he suggested dealing with a specialist; however, he also assured us that the water heater could work perfectly well without the ancillary solar subsystem engaged, and he took the time to get the water heater up and running (at no charge). As my daughter had requested, I asked Steve about pipe whistling when an exterior hose was in use. He quickly identified the problem as a leaking ball valve on the supply line, which, once he pointed it out to me, was obvious, but something we had all missed. I asked that that repair be included in the estimate. As he promised, Steve provided a same day email estimate, but, as he had warned me, the hose bib replacement cost would depend upon what was found "inside the wall." The work was sheduled for 2 days later. Once again, Plumb Plumbing (Shane) arrived on the dot. Shane started with the hose bib and quickly verified that it was soldered inside the wall and the only way to repair it was to "Put heat on it," which was impractical from the outside due to the nature of the siding (very flammable). It would be necessary to go in from inside the house, with no knowing what might be encountered on that side. At that point, I opted to forego the hose bib repacement. Shane did install a new washer and escutcheon which reduced the leak significantly. The resulting slight leak was something that my daughter was willing to live with for awhile. The remainer of the work was performed as anticipated, efficiently and professionally. The ball valve was replaced, the stool "foundation" replaced and a dual flush toilet installed. All the work was neat and professional and clean-up was meticulous. Unfortunately, when testing the dual flush, it became obviuous that there was a clog in the sewer line somewhere. Shane explained the possible scenarios as to where and how significant the clog might be, pointed out the exterior clean-outs and gave me a quick overview of how the system worked (because the house was situated on a hill, below several neighbors, there was a backflow preventer installed between two clear-outs on the exterior sewer line). That allowed Shane to pinpoint the problem as lying between the house and the first clean-out, probably caused by tree roots. I asked him if he would be able to deal with the tree roots and, after checking his schedule, Shane agreed to do so.