PAULS POOL & SPA SERVICES

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PAUL CAME TO MY HOUSE SFTER MY CALL ABOUT THE SWIMMINGPOOL FILTER'S FAILURE. HE TOLD ME THAT IT NEEDED A NEW DIFFUSER, AND WOULD PICK IT UP AND RETURN THE NEXT DAY AT 12:00. HE DIDN;T SHOW UP BY 1:30 THE NEXT DAY AND ICALLED HIM AND SAID THAT I HOPED HE WOULD COME THAT DAY, AS, AND HE KNEW THIS, THAT THIS FILTER SUPPLIED MY KOI POND AND I HAD 13 VERY LARGE FISH IN IT, AND THERE WAS A GOOD CHANCE THAT THEY WOULD DIE IF THE FILTER WASN'T FIXED. I RECEIVED NO ANSWER.TtHE NEXT MORNING i CALLED AGAIN, AND GOT THE ANSWERING MACHINE THREE TIMES. HE HAD TAKEN THE DIFFUSER, SO I COULDN'T GET ANOTHER FROM PATIO POOLS. LATE THE NEXT DAY I GOT THROUGH TO HIS RECEPTIONIST, WHO GAVE ME HIS CELL PHONE NUMBER. ICALLED AND GOT THE ANSWERING MACHINE. I LEFT A MESSAGE, BUT NEVER GOT A RETURN CALL. i FINALLY GOT AFFORDABLE POOL SERVICE TO COME AND REPAIR THE FILTER. THIS WAS 6 DAYS AFTER I HAD FIRST CALLED PAULS POOL SERVICE.

It has been very good, he is usually on time, he shows up when I call him and he shows up in a reasonable time, I would say that his pricing his fair. He is very professional.

THEY CHECK THE PH LEVELS AND ALSO THE CHLORINE LEVELS. THEY ALSO CHANGE THE FILTERS. THEY COME OUT ONCE A WEEK AND SERVICE OUR POOL. THE PRICE IS VERY FAIR. I WOULD RECOMMEND THEM FOR A JOB.