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Pacific Glass & Window

Windows, Glass and Mirrors

About us

We offer a full range of replacement window, Whether you need double-hung windows, casement windows, gliding windows or even a bay window or bow window, we can serve your needsbeautifully. We provide replacement windows with a no-hassle approach. Our process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of window professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Tucson window replacement business. 1.Installer's Certification Program 2.Locally Owned and Operated 3.Licensed and Insured 4.Tucson's # 1 Window Replacement Co. 5.ENERGY STAR Partner 6.Custom Made for Your Home 7.Fully Welded Window 8.Industry's Strongest Warranty with National Service Network 9.Itemized Pricing Call Today For Free Consultation & Estimate.

Business highlights

35 years of trusted experience

Services we offer

Pacific Glass & Window - Your Window Replacement Exoerts. We also repair broken windows. Single and dual pane, clear, tinted and low e glass repair. We service patio doors. No One Beats Our Price. No One Does It Better !

Services we don't offer

No Auto Glass

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.5
Showing 1-3 of 3 reviews

C W.
08/2017
1.0
glass repair, replacement windows
  + 0 more
It went quite poorly. Company didn't disclose services in writing properly, rude employee used profanity when questioned about failure to complete job. The job was overpriced, misrepresented and just a very bad experience. Put glass in and left glue residue on casing, didn't tuck casing in well. Only did half the work they quoted. When contacted to work out something, more inappropriate language, yelling, childish behavior. Poor credibility when called out for deception and fraud. Also suspect a signature was forged by someone at the company when job completion signature was refused. Flat out shady characters. They also treat women very poorly, so don't let your wives, daughters, girl friends deal with these people. Find another company. I also suspect when they see this review, they'll blame me and everyone else but them and will refuse to take a hard look at themselves in the mirror involving their ethics, and business practices. And notice on their website they quote the bible....Well there's a saying, "religion is the last refuge of the true scoundrel." Clearly makes sense to me after making the mistake of calling this place.
Description of Work: Glass replacement for window.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$300

Response from Pacific Glass & Window
Well certainly that would be a terrible experience. However I don't know of the experience you're expressing. We're a company of honesty and integrity. We tell you what we're going to do and we do what we tell you. To claim that we forged a signature is a bold claim and an illegal act. Something of that should be backed up with evidence. We've never and would never do such a thing. We're a fully licensed, bonded and insured company. I have no need to do so and wouldn't risk the 30+ years my company has been in business for a $300 ticket as you claim. I hide behind no religion, I proudly state we're a Christian business. We serve all in our community. Roughly 70% of the people I deal with, whether it be customer and vendors are women. There's again, not an issue and it's very apparent should anyone actually know us. Clearly you've had a bad experience, what the true nature is we don't know. A whole lot is said and none of it sounds like any work we do. I don't do anything with Angie's List and just happened upon this review. It something that deserves a response. To Anyone Reading This: Please judge for yourself, visit my website and see the photos of our actual work. pacificglassandwindow.com -> Our Work -> (This is where you'll see our photos)

Myra J T.
06/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Could have been a little tighter measurement but looks good and sealed well. 2 side lites at the front entry.
Rating CategoryRating out of 5
Yes, I recommend this pro

Raymond M.
10/2015
5.0
replacement windows
  + -1 more
They did an excellent job. They had to work with a bituminous adobe wall and ran into some problems removing the old metal window frame. It took them longer to do the work than they probably anticipated. However, they did not complain at all. They got everything installed and cleaned up after themselves. They also had to remove the security bars to install the windows. They then reinstalled the security bars just fine.
Description of Work: Replaced five windows in our church.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Pacific Glass & Window
Thank you Pastor [Member name], always a pleasure to contribute to Gods Kingdom. Dan

    Contact information

    4732 N. Flowing Wells Rd., Tucson, AZ 85705

    http://www.pacificglassandwindow.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Glass and Mirrors

    FAQ

    Pacific Glass & Window is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Pacific Glass & Window accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Pacific Glass & Window does not offer free project estimates.
    Yes, Pacific Glass & Window offers eco-friendly accreditations.
    No, Pacific Glass & Window does not offer a senior discount.
    No, Pacific Glass & Window does not offer emergency services.
    Yes, Pacific Glass & Window offers warranties.
    Pacific Glass & Window offers the following services: Pacific Glass & Window - Your Window Replacement Exoerts. We also repair broken windows. Single and dual pane, clear, tinted and low e glass repair. We service patio doors. No One Beats Our Price. No One Does It Better !
    No Auto Glass

    Contact information

    4732 N. Flowing Wells Rd., Tucson, AZ 85705

    http://www.pacificglassandwindow.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed