Mountain Sky Building and Design

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Started out all right. Seemed eager and competent at start of projects, but subcontractors for plumbing, carpentry, etc. came and went as they didn't work out for the general contractor. Projects ended up taking many months and numerous projects had to be corrected or redone. Toward end company was very unresponsive, overpriced and the work took way too long. Other comments as to time necessary to complete work and being relegated to last priority are right on. Avoid.

12/13/12 Kitchen demolition started. Only date ever given that was correct. Cabinets were to be installed on 1/18/13, ended up never being made, Tony fired cabinet maker and new one hired. Insured once again cabinets being made and would be installed by 2/1/13. Installation of cabinets done by 2/18/13. Cabinet doors, drawer fronts and crown molding all had to be removed (made with pine instead of ordered Maple and poor workmanship) and third cabinet maker in to fix the job. Design for kitchen had to be changed multiple times to give adequate space around Island. In the end measurements wrong and refrigerator would not fit, after paying for drywall work, still did not fit and had to purchase a new refrigerator. Told repeatedly that workers would be coming on certain day and time..often no show, no phone call or arrive hours after told would be there...spent enourmous amount of time...waiting. We were happy with the Granite and tile work. All the employees that came were very pleasant and professional. Work was completed on April 18, 2013. At that time told would drop off granite sealer the following week...amazing..still waiting.

We originally met Frank LaPere from Pusch Ridge Renovations at the Tucson Home Show. He came to our house to review the project and give us an estimate. He was very prompt in submitting an estimate and EXTREMELY PATIENT with us, as we took almost three months to find the two granite slabs that we wanted with just the right colors and movement. Frank was very helpful suggesting where to go for the granite and meeting us at different places to measure for accuracy. It was so worth the wait! The electrician and plumber that came in to do work on our project through Pusch Ridge did excellent work and were very prompt for their appointments when we were ready for installation. We had to do some modifications to our lower oven unexpectedly to accommodate the new glass cooktop, and with amazing speed and accuracy they came in and solved the problem. They managed to cut the granite so that we only have one seam in our countertops, and it looks absolutely seamless! There is quite alot of movement in our granite and they matched the pattern beautifully. The only thing I would have done differently would be to have them put plastic up to cover the doorways. When they cut the granite in our house for the cooktop installation there was a huge amount of granite dust that seemed to carry through to other rooms. Not a big deal, but it would save quite a bit of clean up at the projects end. I would certainly have them do another project for us when the time comes. They were reliable and accommodating in every way possible, fair in pricing and everyone involved in the project took pride in their work. We interviewed a few different companies but were very lucky to find Pusch Ridge Renovations and have them do our project.

SLOWLY - someone else's job was apparently always more important than ours. We signed the contract in August 2012 and were immediately relegated to the back burner. We are now headed for the last week in January 2013 and they are just finishing up. It has been one exceedingly frustrating experience to deal with this company. There was always an excuse as to why someone couldn't or didn't show up, why the cabinets took so long, why the door wasn't done....so tired of all the excuses. I simply cannot recommend this company for doing any remodeling. They came highly recommended by a co-worker who used them and was very pleased with the final product. The final product in our case does not outweigh the frustration we have had dealing with them. We never saw the principals (Frank LaPere and his cohort) again after we signed the contract. They never showed up once things started to go wrong. They have apparently split from this company and started a competitive firm with a similar name (see the comment below). Why are we in the middle of their finger pointing!! March 2013 - they came and finally installed the air conditioner grate that my husband told them they could find at Ace Hardware last October. The insisted it was a special order grate. Last Monday they showed up again (after a 3 week absence) and said they were having a hard time finding it, and they had been to all the Ace Hardware stores in town. Ralph again insisted they could find it at the Ace on Grant Rd (near I-10). They drove down there and returned with it. In addition, they caulked a leaky window. We still have a gaping hole between the laundry room and the kitchen where there is an unframed door.....waiting...still waiting. Project was completed hastily on 03/19/2013 - 4 months after the initial completion date. We still have painting that was not completed. We will NEVER call these people again for any reason. I do not recommend them.

More will be reported after the job is complete.

We purchased our home in April and we had about a month to get out kitchen "put together" before we moved in. We wanted a gas range rather than the electric that was already there. Frank and his crew walked us through all the processes needed to run a gas line to the kitchen, choosing the granite, did all repairs to wall where gas line came in and they even cleaned the floor when all was done. IMPRESSED....planning on using their services again soon for a bathroom.

Our first contact with Pusch Ridge was with Frank LaPerre at the Tucson Home Show. Frank was very knowledgable and spent a large amount of time with us in defining just what we wanted to do as well as providing great advice on selecting the granite for the kitchen. Frank is a great people-person. Because Pusch Ridge is a General Contractor, they were able to do the electrical, plumbing, tiling and drywall repair, etc. My understanding was the plumber and the electrician were Pusch ridge employees. Their work was good. They did sub out the floor tiling to a company they trusted and I was very pleased with the skill and speed in the installation of the tile. The drywall repair was subbed as well and the individuals who did the repairs were excellant. The Project Manager, Tony, always stayed in touch with us and kept us appraised as to the comings and goings of his various crews. At least up until we questioned the finished edge of the granite. The granite we had selected had a resin finish from the quarry. After the edges were cut and shaped to the desired finish, the true color of the granite was exposed. This was an obvious lighter color than the granite top. Initially I was told to not worry, the edge would darken on it's own. After researching and questioning this, Frank stepped in and assurred us he would fix this to our satisfaction. Unfortunately, it took several months for them to finally stain/dye the edges. The color is not a match but it is better than it was. Overall, I was happy with most the work they did. I cannot recommend the granite installer because of the problems we had with our slab. Maybe it was just our poor luck to pick a granite with a finish on it but I feel, with the declared level of experience the granite installer had, this problem should have been resolved before the granite was ever delivered to the house. I think they were hoping to install the granite as is and not have the customer question the edges. I made the mistake of making final payment on the project immediately. So I think there was little incentive to put this problem high on their list. But I do have to give kudos to Frank for pushing to get this problen resolved. Overall, a mixed review. They did a lot of good stuff but I can't help my opinion being tainted by the granite issue.