The installer was great. It was just done today so can't say much yet till I use the system The Salesman explained everything , and so far everything is great
Description of Work: I bought a water system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Mildred H.
11/2018
5.0
water softeners
+ -1 more
Very well. Michael was a very nice person. Represented the company very well. Was truthful and honest, which is very important to us. Didn't rush and answered our questions.
Description of Work: information on kinetico water system
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PHILIP G.
12/2014
5.0
water softeners
+ -1 more
Good work, good products, just expensive. This company claims their system is cheater to oprerate (noelectricity) but is may even out with the service calls to rtenew the system.
Description of Work: Changed filters in osmosis system, changed charchoal filters in softener.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Barbara A.
08/2014
2.0
water softeners
+ -1 more
The technician immediately declared that the system we had was pretty old and we needed to replace it and it would be $4500 to do that. I felt like he sized us up for a potential sale. We just bought this house and this is the last thing we wanted to hear that our system was not operational, I do not believe that it needs to be replaced, he gave no reason why he thought this was true. And we thought $249 was extremely high amount of money to screw on two canisters to the drinking water system, he did not stay to test the system after it was drained. I think he was here a total of 10 minutes maximum. I would never consider falling for this type of sales scheme and we intend upon calling in another company for our water softener and filtration needs. I also do not believe that it would cost $4500 to install a new system in place of an existing system. The appointment made was for over a week in advance we just felt in general that we were highly taken advantage of.
Description of Work: Changed filter on K5 RO drinking water system and quickly examined existing K51 system.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$249
Gil M.
07/2013
5.0
water softeners
+ -1 more
They are very professional. The cost seemed very high. I'm currently looking into other options.
Description of Work: The provided an estimate for a complete water softener system installation
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George H.
12/2011
2.0
water softeners
+ -1 more
After thinking about the price, we cancelled our order and had another company (Water Tec of Tucson) install a water softener in our new home (see review of Water Tec).
Description of Work: I contacted Kinetico of Tucson since I had good experience with a Kinetico water softener in New Mexico. I submitted a service request through their website and was contacted the next day. We met with the salesperson the next week. The only reason I did not go with the Kinetico softener is the price. It was over 40% higher than we paid in New Mexico (a much smaller market than Tucson!). Note that the model of water softener was exactly the same! I suppose the thing that turned me off the most was the $299 water filter the sales person tried to sell me. One was included with our Las Cruces water softener. When I asked about the price of the filter, he said it was on sale and normally cost $500! For a simple water filter.... you have got to be kidding.
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Service Categories
Water Filtration and Softening
FAQ
Kinetico Quality Water is currently rated 4.2 overall out of 5.
Yes, Kinetico Quality Water offers free project estimates.
No, Kinetico Quality Water does not offer eco-friendly accreditations.
No, Kinetico Quality Water does not offer a senior discount.
No, Kinetico Quality Water does not offer emergency services.
Yes, Kinetico Quality Water offers warranties.
Kinetico Quality Water offers the following services: Residential water softener repair & installation.