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J & J Chem-Dry

Carpet Cleaning, Upholstery Cleaning

About us

Chem-Dry is a revolutionary carpet cleaning process that uses carbonation and ingredients copied from Mother Nature to make your carpets fresh and clean again. The exclusive Chem-Dry process generates natural carbonation to produce millions of tiny effervescent bubbles which penetrate the carpet fiber, dissolve dirt and stains quickly, and act as tiny propellants that actually lift dirt to the surface for extraction.

Business highlights

37 years of trusted experience

Services we offer

Carpet, rug, upholstery cleaning & cleaners.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.59 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.8
Showing 1-9 of 9 reviews

Martha S.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie P.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned tile flooring in several rooms, about 800 sq ft. and then applied a sealer. This was very stained and dirty tile (in a rental house) and it came out looking new in most areas. We were very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gale Q.
06/2013
1.0
carpet cleaners
  + -1 more
They scheduled me for Saturday afternoon with a call from a driver or appointment desk to tell me when they would be out. No call. I called them and explained the problem at 1:00 and they took all my information as if hearing from me the first time and said they would look into it and call back. No call. 20 minutes later I called again and they asked me all the same information as if I had never called the previous two times even down to the spelling of my name and asking and quot;when do you want someone to come outand quot; So I told them I was totally disgusted and was cancelling.
Description of Work: Provider did nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$135

Marian S.
06/2013
5.0
carpet cleaners
  + -1 more
The technician called first and arrived early. I was unable to get into the property (rental) since I had the wrong key. Technician rearranged the schedule and waited with me for 45 minutes before we could get in. He did a great job!
Description of Work: Carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Eleanor L.
03/2013
5.0
carpet cleaners
  + -1 more
Initial contact was pleasant and a quote was provided immediately. Two large area rugs were picked up within 2 days and taken to their facility for cleaning. The wool rug was beautiful (50 years old). The synthetic rug felt gummy but looked fine. It was 5 days before the rugs were returned but that wasn't a problem. Everyone was very professional, punctual and the price was competitive--even a bit less than other quotes. I would use them again.
Description of Work: Pick-up, cleaning and return of two large area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan Y.
05/2011
5.0
carpet cleaners
  + -1 more
The work went well. They are good. I got another estimate which was much higher.
Description of Work: J & J Chem-Dry cleaned carpets in one floor yesterday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jane W.
09/2008
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: We used them in spring '08 to clean the grout and seal our Saltillo tile and to steam-clean our very large hemp rug ( 14' by 14'). The owner is very nice. However, J&J left a 4' by 4' portion of the tile not fully sealed and you could see brush strokes there and a couple of other spots from the applicator. They promptly returned and corrected it within a few days. They sub-contracted with a gentleman to steam the rug. There were a few stains left in high-traffic areas after he finished plus the border around the rug became warped and stretched as it dried. We spoke with him by phone afterwards and he told us to place heavy furniture on the edges (one edge in particular) to weight down the warping as it fully dried. We asked him to return and fully clean the stains and to fix the warping/stretching. He said he was very busy with other jobs but would fit us in. He returned and did remove all stains and weighted down the rug with furniture which we later removed after a couple of days. The rug was still warped and still is though we called and left a message for him to contact us about it which he never has. We are left with one side of our large rug warped (rising up to 2 inches at a couple of places).

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$600

07/2006
5.0
carpet cleaners
  + -1 more
THEY DID A FABULOUS JOB. THEY TOOK THEIR TIME AND REALLY MADE SURE THEY GOT THE CARPETS CLEANED AS BEST AS THEY COULD. THEY SEEMED TO REALLY CARE THAT THEY LOOKED GOOD FOR MY PARTY. I REALLY APPRECIATED THAT.
Description of Work: I HAD THEM CLEAN THE CARPETS IN 5 ROOMS BEFORE A PARTY..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

07/2006
4.0
upholstery cleaning
  + -1 more
THEY ARE COMPLETELY DEPENDABLE. THEY ARE ALWAYS ON TIME AND TAKE PRIDE IN THEIR WORK. ITS IS DONE TO THE FINEST QUALITY. I WOULD TRUST NOBODY ELSE.
Description of Work: I HAVE THEM COME IN EVERY SEVERAL MONTHS AND CLEAN THE UPHOLSTERY.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

    Contact information

    3232 W. Philadelphia Ln., Tucson, AZ 85741

    www.chem-dry.net

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    J & J Chem-Dry is currently rated 4.5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    J & J Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, J & J Chem-Dry offers free project estimates.
    No, J & J Chem-Dry does not offer eco-friendly accreditations.
    No, J & J Chem-Dry does not offer a senior discount.
    No, J & J Chem-Dry does not offer emergency services.
    No, J & J Chem-Dry does not offer warranties.
    J & J Chem-Dry offers the following services: Carpet, rug, upholstery cleaning & cleaners.
    ask for details

    Contact information

    3232 W. Philadelphia Ln., Tucson, AZ 85741

    www.chem-dry.net

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM