Welcome to Intelligent Design Air Conditioning, Plumbing, Solar, Roofing, & Electric! With over 20 years of experience, we proudly serve the Tucson community with a comprehensive range of home services. Our family-owned business stands out with our dedication to quality, reliability, and excellent customer care.
At Intelligent Design, customer satisfaction is our top priority. We work closely with each client to understand their unique needs and preferences, ensuring that every job is completed to the highest standard. Our team of certified professionals is committed to providing outstanding workmanship and exceptional service, guaranteeing your home is safe, comfortable, and energy-efficient.
Choose Intelligent Design for expert services in air conditioning, plumbing, solar, roofing, and electrical work. Our knowledgeable staff and state-of-the-art technology ensure that we deliver premium products and superior results. Contact us today to schedule a consultation and experience the Intelligent Design difference for yourself!
Business highlights
45 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
Our residential and commercial services include air conditioning, heating, and plumbing design, repair, maintenance, and installation. We also provide energy audits, duct sealing, insulation, ductless heat solutions, and photovoltaic solar panel design and installation. Additionally, we offer expert roofing repairs and installations, as well as comprehensive electrical services including wiring, lighting, and electrical panel upgrades.
Description of Work: Checked A/C. Cleaned A/C with water and hose. Looked at furnace. Told me I needed a new A/C now or REAL soon and made recommendations. I was introduced to their maintenance plan as he proceeded to try to sell me the highest SEER rating A/C unit. I have knowledge of the A/C REPAIR AND REPLACEMENT process and do not trust anyone who immediately wants to sell me a unit with 16 SEER rating without going over other SEER's. I wanted to trust these guys, but it's summer and felt I was being pushed!
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
$55
Response from Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
I'm very sorry that you felt you did not have a good experience on your service call. We want every customer to be treated as if they are our only customer. After speaking with you on the phone you admittedly have a very old builder grade AC system and within 2 weeks of our visit one of the items that our technician advised you could break soon due to high amp draws, did in-fact break and cost you over $800. I am very sorry that you felt you were pushed to get a new unit. My technicians are instructed to only advise people on the course of action that will cost the least to the homeowner over the long haul. Then allow the home owner to do what they feel is best for them. In your case our technician felt repairing all the items that were struggling on your system would be throwing good money after bad. I also want to apologize for the tech not educating you enough about all the system options. You said he tried to sell you the highest SEER unit and later said that it was a 16. We should have taken the time to teach you that the units available for your home today go up to 26 SEER and that the 16 is a mid tier option. I am sorry. I hope that you can see from our other reviews that we are a company of integrity and we try to do what is best for the homeowner every time. That is the reason we have so many A rating reviews. We would never recommend only the highest cost option and will only recommend replacement if we feel it is in your best interest. I wish you the best in your future endeavors, Andrew Dobbins(owner)
PAUL L.
07/2014
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Overall they did a good job, but the charge of 300.00 seemed pretty steep to me just for a capacitor of some kind...
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Thank you for using Intelligent Design for your air conditioning repair. I am very happy to hear that we did a good job for you and that you will be using us again in the future. I would like to address the $284 charge for the service. The charge was not only for the capacitor. The $284 covered the emergency service, diagnostic, trip charge, the capacitor, and installation. The particular capacitor that you needed is the most expensive one on a residential HVAC system. Installed capacitor costs do range depending on which one needs replacement. I believe you will find that all the major companies in town have pricing for the capacitor you needed from $250-$326. Thank you again for choosing Intelligent Design. I look forward to helping you again with our 24 hour emergency service if you should need us again in the future.
Edward H.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Serviced air-conditioning unit found a leak in the evaporator not economical to repair replaced unit with a new four-ton air-conditioner
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Bruce F.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
N B B.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Sean M.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Thomas J.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Initial service using discount coupon. Did a thorough A/C preventative maintenance check. Tech was professional and knowledgeable. Recommended power surge protector which we had installed. Felt comfortable enough to signup for annual service contract.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
DAVID D.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
It went well
Description of Work: check Air Conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
allen C.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
went fine
Description of Work: Arrived on time, Annual A/C service. Everything fine, no repairs needed. Did offer an annual plan for heat/ac maintenance but was polite and not pushy about it. Didn't leave any mess, the dogs liked him and that's a good sign.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
Lorna P.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I needed to have my air conditioning checked to insure it was working properly for the summer. Eric came out and explained what he was doing and showed me some problems. My air conditioning unit is 13 years old and needed a start up kit installed on the ground part and he put a water condensation shut of valve so I wouldn't have a leak in my attic. I am very happy with the work done. I have had the unit checked before by another company and no one noticed the problems with the unit. Thank you Eric.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike P.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Central AC inspection, verified pressure and amperage load. Seasonal Checkup. |It seems the scheduler had scheduled a different date an time as originally scheduled. Manager took control of the matter and arranged the technician to be on site to complete inspection. Time of arrival was a lot later than plan. Once tech (Reggie) arrived his professionalism, personality, and knowledge made all the difference.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$55
Emmanuel V.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
JOLENE S.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They came out and fixed my air conditioner. Neal was great -i was grateful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$681
Conrad R.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: A dheat exchanger stopped working. Int. Des. diagnosed the problem, which involved a dead component, and one that ought to have been there. Extremely professional, but a bit expensive, I think. But I do not have any way to compare component costs. Very knowledgeable, and informative.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert D.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amelia O.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MICHAEL C.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They came and gave us an estimate and checked the whole house. We were very happy with the attention to detail. We are not having our system installed until July 21st 2014. I will let you know how it goes after the install.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Sylvia L.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: After checking out my A/C-heating unit, the provider found over $900 in items needed to be fixed; but this would be free if I signed up for a $1,600 service program (which I learned after about an hour's presentation). Normally, I'm skeptical about these things, but my Unit is already 7 years old, and the service contract is excellent. I just wish I'd known I'd have to sit through the lengthy presentation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Patrick S.
06/2014
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Initial service, checkup, diagnostic and maintenance contract.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
John R.
06/2014
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
unknown
Description of Work: Installed new split system Lennox heat pump/AC units along with new duct work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
greg A.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Opened A coil to check if it needed cleaning. It did not need cleaning. He did a basic inspection, tune up and cleaning on split unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Gene O.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: The checkup was thorough and timely. The technician noted that all was well and that one part was OK for now, but would give trouble later. There was no pressure to purchase extra services. I decided to fix the part now and avoid a future problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Frederick S.
06/2014
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Hard sell for service contract. |Repair parts are vastly overpriced.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Joel L.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
Went fine as expected.
Description of Work: Met with Andrew. He was on time, very congenial and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana P.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Eric of Intelligent Design was prompt and professional. First he met with us to introduce his company (too long). He also introduced us to the activTek Induct 2000 "air scrubber", a cleaning system helpful for people with allergies, etc. we did purchase and have had restful sleep without medicine. Eric then inspected the system and provided a estimate for corrections and then made the corrections per our agreement. Would recommend this company. D. Peterson |
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Energy Efficiency Auditing,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Solar Panels,
Insulation,
Sewer Cleaning,
Drain Cleaning,
Natural Gas Lines
FAQ
Intelligent Design Air Conditioning, Plumbing, Solar, & Electric is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Intelligent Design Air Conditioning, Plumbing, Solar, & Electric accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Intelligent Design Air Conditioning, Plumbing, Solar, & Electric offers free project estimates.
Yes, Intelligent Design Air Conditioning, Plumbing, Solar, & Electric offers eco-friendly accreditations.
Yes, Intelligent Design Air Conditioning, Plumbing, Solar, & Electric offers a 5% senior discount.
Yes, Intelligent Design Air Conditioning, Plumbing, Solar, & Electric offers emergency services.
Yes, Intelligent Design Air Conditioning, Plumbing, Solar, & Electric offers warranties.
Intelligent Design Air Conditioning, Plumbing, Solar, & Electric offers the following services: Our residential and commercial services include air conditioning, heating, and plumbing design, repair, maintenance, and installation. We also provide energy audits, duct sealing, insulation, ductless heat solutions, and photovoltaic solar panel design and installation. Additionally, we offer expert roofing repairs and installations, as well as comprehensive electrical services including wiring, lighting, and electrical panel upgrades.