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Image Flooring LLC

Ceramic Tile, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

8 employees.

Business highlights

14 years of trusted experience

Services we offer

Flooring Retail, Tile Sales, Hardwood Floor Contractors, Floors - Laminate, Carpet Layers

Amenities

Free Estimates
Yes

Reviews

1.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
33%
1
33%


Rating CategoryRating out of 5
quality
1.2
value
2.5
professionalism
1.2
responsiveness
3.1
punctuality
2.6
Showing 1-3 of 3 reviews

Dennis & Carol B.
08/2013
1.0
ceramic tile
  + -1 more
I hesitated for a few months writing this review as there is nothing good to report on this company. I bought Brazilian Koa wood from Lumber Liquidators and asked them if they used any particular installer and they said Image Flooring so I thought that I would use them as the wood installed at the showroom was beautiful. The display was installed by the owner of the company himself, so of course it was done correctly. I went ahead and paid the $3.75 sq. ft. The job was 820 square feet. The morning of the start of the job two young men showed up to do the work one of whom did not speak English. both of them appeared to be teens or early 20's.Some of the boards that they tried to put down were torqued and didn't stay in place so they had to take them up. When they did they layed the boards on the carpet and got glue on the carpet. When they finished I asked them to clean up the mess and get some of glue off of the wood. They halfway did, but there was still glue on much of the floor so I called them and asked them to come back. The next morning the same two kids showed up. They came in and started cleaning up some of the glue on the wood flooring and in about an hour they left. I drove down to Lumber Liquidators as strangely enough Image Flooring has an office there. I complained about the poor cleanup job and they gave me a bottle of glue remover. So the end result was that I still had glue residue in several places and four spots in my carpet. I have been cleaning them as I see them. The spots in the carpet are still there. I would never use them
Description of Work: Installed hardwood flooring in a 14 by 14 room

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$900

Ursula S.
06/2013
3.0
ceramic tile
  + -1 more
The process took 4 days and included removing old carpet and repairing the foundation. There were more problems with the foundation than had been anticipated, it was cracked and uneven in places. Repairs created a lot of dust and not enough protection for furniture that was being moved around. Providing dust cloths should be part of the service. The workers were subcontractors and worked hard, were polite but could have done a better job cleaning up. I ended up taking pieces of discarded carpet and pads to the dump myself.
Description of Work: Instal bamboo flooring throughout the house (4 rooms)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

jim H.
01/2013
2.0
ceramic tile, flooring contractor
  + 0 more
On day three I found two boxes of my tile in the back of the installers truck under some trash - he stole it from me. Neither the installer nor the helper admitted it, however the owner removed the installer from the jobsite per my request. His new installer was incredibly slow and his work was less than average. I have removed and replaced about 20' of grout joint so far, with more becoming necessary over time. There are also some hollow tiles from the second installers work.
Description of Work: Company performed 18X18 ceramic tile installation on ~1000 sq ft.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,200

    Contact information

    5341 E Rosewood St, Tucson, AZ 85711

    www.imageflooringllc.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Carpet Cleaning

    FAQ

    Image Flooring LLC is currently rated 1.6 overall out of 5.
    Yes, Image Flooring LLC offers free project estimates.
    No, Image Flooring LLC does not offer eco-friendly accreditations.
    No, Image Flooring LLC does not offer a senior discount.
    No, Image Flooring LLC does not offer emergency services.
    No, Image Flooring LLC does not offer warranties.
    Image Flooring LLC offers the following services: Flooring Retail, Tile Sales, Hardwood Floor Contractors, Floors - Laminate, Carpet Layers

    Contact information

    5341 E Rosewood St, Tucson, AZ 85711

    www.imageflooringllc.com