Established in 1939, we do residential HVAC and plumbing the right way, not the easy way. At Goettl, we are total home comfort solution providers, enhancing the quality of life in the communities we serve. As Sadie Certified professionals, equipped with cutting-edge tools and technology, we deliver a superior customer experience, one home at a time.
My experience dealing with this company was disappointing in every way. The price was outrageous for a minor job, and the response to my questions about the price was evasive at best (from the Technician to the "Customer Service" person to the "Manager"). Ultimately, I discovered that they were trying to boost their profits by sneaking in a 30 day $70 "Warranty" on a very minor job.
Rating Category
Rating out of 5
quality
2.5
value
1.0
responsiveness
1.0
Veronica V.
09/2017
5.0
They did good im happy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dottie D.
09/2017
5.0
Speedy responds and service> Discovered problem quickly and resolved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lester E.
08/2017
4.0
N/A
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Jeffrey P.
08/2017
0.5
The rep made me feel comfortable and he explained everything.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Lisa U.
08/2017
5.0
My pro was Phillip. This is the guy to ask for when you have any sprinkler issue. He did a great job upgrading a 20 year old system to a new water efficient system. He is the PRO to ask for...
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
cindy M.
08/2017
4.5
called right away ,gave me estimates on future repairs i might need.Mike G was repairman was very helpful and professional
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jim P.
08/2017
0.5
They came out to search for a leak, water usage had gone from few hundred gallons a month to 10,000 plus. Their Master Plumber that came out said it was the flapper in the toilet ... Come'ON Man Next plumbing company found a cracked pipe in the slab ... nuff said
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
3.0
Martin W.
08/2017
4.5
Received satisfactory service
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
joe c.
08/2017
4.0
good personility
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Brent A.
08/2017
5.0
After being without AC for 1 week due to an irreputable contractor, I was referred to Will's AllPro. I called and explained my situation and, provided them with all my previous warranty documents. A technician was dispatched, ( I received a text with his name and photo) he determined my problem and that the parts needed were no longer supported by the mfg. We had purchased a 10yr warranty but, the cost to repair was not covered as the parts were not supported anymore. Henry, David and his team got going and shortly were able to work out with the mf. (Ruud) that got my condensing unit replaced entirely. After one week of frustration, 2 phone calls restored AC to our home. All of the techs, Johnathan, JC, and Fabian were nothing but professional, courteous and concerned to alleviate my situation. Their customer service rep called me at 8pm Friday night to keep me informed on the install timetable. The communication was so welcome and made for a great experience. The professionalism and customer service is as high as I have ever received as a homeowner. Please consider them for any and all of your AC & Plumbing needs. Brent Akin Schertz, Tx
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia P.
08/2017
5.0
On time. Very knowledgeable.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Anne G.
08/2017
5.0
Contacted me quickly to set the appt. He was running late and I was notified of the change. When he arrived, still in the appt window, he was very professional and upfront. He was able to complete the repairs immediately. If you have to deal with plumbing problems , it good to deal with a company that really cares about their customers
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael T.
08/2017
5.0
Very prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Misty K.
07/2017
5.0
Very impressed!! Quick and cheap great job! On time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Teri P.
07/2017
5.0
No pressure tactics-very professional but laid back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harvey G.
07/2017
5.0
Very pleased with their service. Phillip did a wonderful job in replacing our broken sprinkler heads. Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mona F.
07/2017
4.5
Very professional - immediate response. Got right to work and stopped water leak in house and then repaired lines. Worked with insurance company.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Jesse P.
07/2017
3.7
Very professional only concern I didn't get receipt or follow up email
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
heating & cooling contractor
FAQ
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Goettl Air Conditioning & Plumbing accepts the following forms of payment: CreditCard
Yes, Goettl Air Conditioning & Plumbing offers free project estimates.
No, Goettl Air Conditioning & Plumbing does not offer eco-friendly accreditations.
No, Goettl Air Conditioning & Plumbing does not offer a senior discount.
Yes, Goettl Air Conditioning & Plumbing offers emergency services.
No, Goettl Air Conditioning & Plumbing does not offer warranties.