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FLAME CONNECTION

Fireplaces, Outdoor Kitchens, Appliance Sales and Installation

About us

Since 1988, our locally owned and operated business has been Southern Arizona's "connection" to custom designed and constructed outdoor kitchens, barbecue islands, barbecue appliances & grills, indoor & outdoor fireplaces, wood, gas and pellet stoves, gas logs, fire pits, fire tables, chimineas, patio heaters, all types of accessories and lots more. We carry only the finest quality brands and our knowledgeable staff provides superior service and consultations. We believe that our staff and service are what set us apart from other grill companies. Be sure to visit us in person, you won't be disappointed!

Business highlights

37 years of trusted experience

Services we offer

SALES AND SERVICE OF GRILLS, AND ISLANDS,FIREPLACES,HEARTH STOVES,PATIO PRODUCTS, GAS LOGS, ACCESSORIES.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.3
responsiveness
4.6
punctuality
5.0
Showing 1-8 of 8 reviews

penny C.
07/2014
5.0
fireplaces
  + -1 more
My experience with them was okay and positive. It was a reasonable price. They tried to fix the problem.
Description of Work: We had them repair the gas insert in the fireplace.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
06/2014
4.0
fireplaces, outdoor kitchens
  + 0 more
Good installation of fireplaces. I installed grill myself. Products are good, but over-priced for what they are.
Description of Work: two gas fireplaces and outdoor gas grill

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

jane A.
04/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: We converted two wood burning fireplaces with a gas starter to gas logs.I used this company because I did the same thing in a house we bought in 2001. They did a great job then and did a great one this time. They arrived early, finished quickly and were thoroughly professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Harold B.
04/2014
1.0
fireplaces
  + -1 more
unknown
Description of Work: Built and installed shelves and a gas fireplace. Their design was excellent but they installed the wrong fireplace and the wrong chimney. Then argued with me about it. This was 7 years ago and they.may have improved since then. |

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$12,000

Linda C.
01/2014
5.0
fireplaces
  + -1 more
They had everything we needed and detailed instructions how to do it. They were very helpful and the store had a lot of stuff for fireplaces and grills.
Description of Work: We went to Flame Connection to get materials to freshen up our 2 fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patrice L.
03/2013
1.0
fireplaces
  + -1 more
Same as above.
Description of Work: I called them for an estimate and e-mailed pictures of my fireplace. I did speak to someone there, and thought he was going to call me back. He did not. So, I decided to take the actual piece of pipe into the store as I was going to be in town anyway, and they denied ever having spoken to me and said they were NOT on Angie's list, as I said isn't Flame Connection on Angie's list? They said no, and they didn't know how to get on it. It was VERY disappointing to say the least. I was not impressed at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


scot W.
12/2012
5.0
fireplaces
  + -1 more
A very good experience start to finish. Rob at Flame Connection and the installer Scott were great to work with and both took the time necessary to ensure the job got done right. Very nice to be able to press a remote control and have a fire with no cleanup.
Description of Work: Converted a conventional wood burning fireplace (with gas starter) to an insert with gas logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

07/2006
5.0
fireplaces
  + -1 more
WE ARE VERY SATISFIED WITH THEIR WORK. THE COMPANY MADE SURE TO INSTALL EVERYTHING EXACTLY HOW WE WANTED IT. THEY WERE VERY PROFESSIONAL AND RESPONSIVE.
Description of Work: THEY CAME AND INSTALLED A NEW FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    2736 N CAMPBELL AVE, Tucson, AZ 85719

    www.flameconnection.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 3:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Outdoor Kitchens,
    Appliance Sales and Installation

    FAQ

    FLAME CONNECTION is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 3:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 4:00 PM

    FLAME CONNECTION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, FLAME CONNECTION does not offer free project estimates.
    Yes, FLAME CONNECTION offers eco-friendly accreditations.
    No, FLAME CONNECTION does not offer a senior discount.
    No, FLAME CONNECTION does not offer emergency services.
    No, FLAME CONNECTION does not offer warranties.
    FLAME CONNECTION offers the following services: SALES AND SERVICE OF GRILLS, AND ISLANDS,FIREPLACES,HEARTH STOVES,PATIO PRODUCTS, GAS LOGS, ACCESSORIES.

    Contact information

    2736 N CAMPBELL AVE, Tucson, AZ 85719

    www.flameconnection.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 3:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM