FIRST INSPECTION TERMITE and Pest Management

Prompt, thorough, friendly. Will use again.

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Jeff, our inspector was friendly, thorough and informative and he completed his report in a timely manner.

Says on this site and their web site that they service Oracle. Does not mention that it is only for more expensive services like Termites. I was told after an hour or more of phone tag that they would not service Oracle for general pest control. My time is valuable as well.

If you live in the southwest desert, you will get termites at some point. It is inevitable and not a and quot;big dealand quot; unless you ignore it or do not maintain reapplication on a regular basis. When I owned a pest control company for twenty years (we did not however provide termite treatments) I referred many of my termite inquiries to First Inspection. I never had a complaint. I had used them on other homes I owned. When I bought this house it already had a termite warranty for a baiting system (don't waste your money!!). When that ran out, I switched to the company that bought my company out since it now provided termite service and the employees used to be mine. Initially, if I saw a break through, all was taken care of. This past year, after having a water pipe failure I began to notice a termite problem along a specific construction line - this is a two and a half story house, so I did not expect total control when there are mutli-levels of foundation - that's impossible. What made me fall back on the reliability of First Inspection, was the poor customer service and attitude I was getting from my former company (my old employees were promoted to other offices). If I, with knowledge and experience, was feeling I was being talked down to, then it was time to call back First Inspection where my conversation would be useful and respected. Travis gave me options for product used and I chose the one that was more expensive, but which I knew was tested and effective in the harsh desert environment. I will be moving from this house, but renting it for maybe three to five years. I trust First Inspection to give me and my renters the service that is needed to ensure that any termite control will be quickly taken care of.

Technician was very careful to spray around our desert tortoises and was quick and efficient.

Very professional and always on time.

We first used this company to treat our house for termites. We were so pleased with the company after the termite treatment that we decided to use them for our monthly pest control as well as pack rat removal. They are reliable, affordable and honest. I love this family owned company!

Excellent service, clean-up and explanation of service.