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DON'S PLUMBING SERVICE INC

Plumbing, Water Heaters, Drain Cleaning

About us

Don's Plumbing specializes in quality plumbing repairs at reasonable rates. Serving Tucson and the surrounding area since 1988.

Business highlights

37 years of trusted experience

Services we offer

All plumbing repairs.


Accepted payment methods

Check

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.6
responsiveness
4.9
punctuality
4.9
Showing 1-15 of 15 reviews

Ken S.
07/2017
5.0
plumbing
  + -1 more
Very well.
Description of Work: Replacement of bathroom sink valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane G.
01/2017
1.0
plumbing
  + -1 more
It didn't. I spoke to Don before Christmas and requested he come to clear a drain. He said he would call the next day to let me know when he could come. I did not hear from him. I called him when I returned home from holiday travel. He said he didn't have time later in the week, he could come right then, but would have to charge a travel fee for driving to Oro Valley although he never indicated there was a fee on our first call. And there should not be a fee to make a service call. So I hired a different plumber and there was no travel fee. I will never call Don's again.
Description of Work: Clear a clogged drain

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Kathy G.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Lou R.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin B.
07/2014
5.0
plumbing
  + -1 more
Don spent a lot of time giving me advice, as I had a lot of questions about getting a good faucet. He is extremely patient and great at explaining things to me. He came very quickly; showed up on time, and did a great job, cleaning any mess he made. The faucet works great. I would highly recommend Don for your work. I have used him many times before. He is a plumber of integrity.
Description of Work: Installed a new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Eugene P.
04/2014
5.0
plumbing
  + -1 more
Don, was very professional. I called on Monday and asked him to contact the tenant. On Tuesday Don went over and fixed the problem promptly. Will use again.
Description of Work: fixed a toilet leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jodi W.
07/2013
5.0
plumbing
  + -1 more
It went better than expected! My irrigation repairman told me that my water pressure could be improved upon. My water pressure had really been horrible for a while and I was very happy to have this done so quickly and for a reasonable amount of money. He explained everything upfront before arriving, letting me know it could be fairly straight forward or involve a lot of hunting for the problem. As it turned out he was able to diagnose the problem very quickly and could get the part needed for the regulating pressure valve right away and when complete he found another rotting threaded nipple which was causing a small leak. He told me I could replace it now or watch and see if it got any worse. No pressure to spend more money, just information! I am very glad that I decided to go ahead and replace it now because it was very rotten and might have been bigger problem later! His rates were reasonable and I have recommended him to the irrigation repairman and will be happy to tell anyone else who needs plumbing service about Don.
Description of Work: Replaced a pressure valve and a coupler that was rotting from Tucson's hard water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane D.
06/2013
5.0
plumbing
  + -1 more
I was very pleased with Don's work. He recommended I put some big rocks on the ground right over the pipe so the garbage trucks would avoid that spot. I got my young, muscled nephews to do that for me after Don left. I will call on Don again, I am sure.
Description of Work: There was a leaky pipe at the edge of my property in the alley. I called Don. He came right over. We talked things over and he started digging. That pipe was down about two-and-a-half feet. It was a lot of digging. He uncovered it and saw that it was cracked. He surmised that garbage trucks going down the alley cut the corner a little short and their weight, over time, cracked it. It happened before. Seems reasonable. He made the repair with a joint that had a little flex in it, so it wouldn't crack from weight bearing down on it. He finished up. He cleaned up his work area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

stephen R.
03/2013
5.0
plumbing
  + -1 more
He was prompt, efficient, no mess, etc. We are happy. we have a working faucet. The price seemed fair for work performed.
Description of Work: Our tub faucets were leaking water. The faucets are Kohler. The service was to fix the leak. The plumber removed the old cartridge and pressure thing. He then took these to the Kohler service parts place and brought back new parts. Before replacing the parts, he noticed debris in the pipes. He cleaned the area and then turned on the water to make sure there was no other junk in the pipes. He then replaced the parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jacob P.
11/2012
5.0
plumbing
  + -1 more
He was excellent. He just did an excellent job. It was a difficult job and the location being just underneath the tub and inside a wall. He was very methodical about getting the job done.
Description of Work: I used Don's Plumbing Service a couple of months ago. He replaced a drain in my tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Randolph M.
08/2012
5.0
plumbing, water heater repair
  + 0 more
Easy to work with and great attitude. Don found us the best water heater replacement for a unit that was going bad and installed it with no hassles. He did a great job for us and we could not be happier. He is very easy to deal with and understands what it takes to get the job done right the first time. We would recommend his service and we do not make recommendations lightly.
Description of Work: Ordered, picked up and installed replacement water heater for a unit that was leaking (and was 19 years old and full of sediment).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$517

Allison D.
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Don was recommended to us by our realtor when we bought our house 11 years ago. he has worked on various small projects for us over the years including our water heater overflow pipe, an outdoor spigot, toilet and faucet leaks, replacement of a sink, and the installation of a garbage disposal. He is very friendly and always gives us the option of going out to purchase the needed supplies instead of going through him. Considering the mess the previous owners of our house left behind, he has done a terrific job. He is responsive when we call and his prices are reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA T.
01/2010
5.0
plumbing, water heater repair
  + 0 more
He is really deserving of being on Angie's List. He's got a great attitude. He comes every time I call him, I've never had him tell me that he won't come. He never says he'll come three days from now, he can always fit me in especially in an emergency. I will absolutely use him in the future, I'd be afraid to use anyone else. He is the kind of person you build up a plumbing rapport with.
Description of Work: Don's Plumbing did all the plumbing in two new bathrooms for me. He has also taken care of my dish washer, he completely removed the toilets and put new ones in, he has taken bathroom sinks out and installed new ones, he has removed cabinetry, removed water heaters and installed new ones, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

STEFAN S.
08/2008
2.0
plumbing
  + -1 more
There were 2 jobs, first was repairing a leaking pipe in a slump block wall. He seemed a bit unsure, made a best guess and proceeded with my permission. He successfully completed the job in a fair amount of time. The second job was to replace shower stems and faucet seats in in a shower. He said he drove to 3 places for a kit that he ended up charging me $68.95 for which a home improvement store sells for $39.98. I know this because he didn't buy the tub overflow plate which we talked about and needed to be replaced. So the next day I went to the home improvement store and I was surprised to see the kit right next to the plate I needed to buy. He actually set it up for me to discover the dishonest practice. He had told me the kit was $70 to my face, then by not spending $8 on a tub overflow plate and installing it himself. He forced me to go to the store, get it myself, and finish the job, thereby discovering the true price of the tub remodel kit! Again, he didn't seem to know what he was doing, why did he have to drive to 3 stores? On top of that there was a slight misalignment with the divert handle that he neglected to inform me of, I found out when I went to use the shower later on. Not a big problem, but still, not professional. Overall, I wouldn't work with someone that lied to me, so I cannot recommend him to you!
Description of Work: Job 1: Replace a 2 foot section of drain pipe in kitchen wall. Job 2: Fix leak in shower and replace old knobs, stem tubes and shower hardware.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$380

Ralph E.
03/2008
5.0
plumbing
  + -1 more
The job presented many problems due to the removal of the old toilet. Don did the job expertly in a little over three hours. The work was perfect and job site left clean. Don has done various plumbing jobs for us since 1993.
Description of Work: Don installed a new 1.6 gallon toilet replacing a very old one in our 1941 built house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311.58

    Contact information

    5553 E ROSEWOOD ST, Tucson, AZ 85711


    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning

    FAQ

    DON'S PLUMBING SERVICE INC is currently rated 4.7 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 AM

    Wednesday: 7:00 AM - 7:00 AM

    Thursday: 7:00 AM - 7:00 AM

    Friday: 7:00 AM - 7:00 AM

    DON'S PLUMBING SERVICE INC accepts the following forms of payment: Check
    No, DON'S PLUMBING SERVICE INC does not offer free project estimates.
    No, DON'S PLUMBING SERVICE INC does not offer eco-friendly accreditations.
    No, DON'S PLUMBING SERVICE INC does not offer a senior discount.
    No, DON'S PLUMBING SERVICE INC does not offer emergency services.
    No, DON'S PLUMBING SERVICE INC does not offer warranties.
    DON'S PLUMBING SERVICE INC offers the following services: All plumbing repairs.

    Contact information

    5553 E ROSEWOOD ST, Tucson, AZ 85711


    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM