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Distinctive Cleaning & Maintenance Services

House Cleaning

About us

Residential and Commercial cleaning company. Licensed, bonded and insured. Weekly or Biweekly services, one time cleans, and windows.

Business highlights

18 years of trusted experience

Services we offer

House and Office Cleaning

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 1-6 of 6 reviews

Karen K.
05/2021
2.0
house cleaning
  + -1 more
Where to begin?...I hired this company based on the good reviews and a recommendation through Evolve vacation rentals. They sent out Dan & Amber, who go by (and bill me) by another company name, Dustbusters (?). They required an initial cleaning of $300 to start. Considering i just had a deepclean and didn't need a whole house clean, i went along because i needed new cleaners. Long story short, they do not communicate promptly, and ONLY THRU TEXT whenever they do respond to you back, they don't answer urgent emails regarding guest concerns, did not follow through on my specific cleaning & repair requests (guest reported the oven was smoking whenever turned on and setting off the alarms, the noisy dishwasher, the extremenly loose front door knob, etc.) because they did not really clean the dirty oven (they insisted they did), during the initial deepclean, which i specifically asked for and many other missed places. In short, they did not really do an initial deepclean, and do not conduct prompt turnovers between guests, and treat you horribly. My guest reviews on cleanliness since hiring this company went down. And i am stuck without turnover cleanings during Tucsons short busy season. Buyer beware!!
Description of Work: Short-term vacation rental cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$300

Pam J.
10/2020
5.0
house cleaning
  + -1 more
The cleaners arrived promptly; friendly & professional, they went right to work and did an outstanding job! I will definitely hire this company in the future!
Description of Work: I needed a deep clean of my one-room apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melvin M.
06/2020
5.0
house cleaning
  + -1 more
Very well and on time
Description of Work: Clean whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Distinctive Cleaning & Maintenance Services
Thank you for the review. As a business owner it is so important to meet the needs of my clients. I am happy to know we did just that! Thank you, Dori Stolmaker, Owner

Sue B.
02/2019
5.0
house cleaning
  + -1 more
There was 5 years of nicotine on my bath walls. They totally removed all the stains and odors. The walls were textured, so it was more difficult to clean. The team was professional, polite and cared about their work.
Description of Work: Walls washed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Distinctive Cleaning & Maintenance Services
Hi [Member Name Removed] I greatly appreciate your trust in is to get the job done for you. Thank you for choosing Distinctive Cleaning &Maintenance for your home needs. Dori

Thomas B.
04/2014
1.0
house cleaning
  + -1 more
I did not have the service done. I was needing a cleaning done by a specific date in March, don't hold me to the 10th, I don;t recall the exact date, it was before the 15th. By the time they got back to me and the first available date they had open was to come and give an estimate was way too late. Would I use them? I may concider them in the future if I knew what would be happeni in 3-4 mos. out.
Description of Work: nothing
Rating CategoryRating out of 5

Response from Distinctive Cleaning & Maintenance Services
I pride myself on the fact that I have a small business and maintain a steady flow of business. Yes, since I have a "family-style, small" staff, unfortunately new clients sometimes do have to wait up to two weeks to get scheduled and in the spring I am exceptionally busy. I myself, Dori Stolmaker, am a working owner and have no problem going out to clean myself if my schedule permits; I am sure that this incident was one that does not happen too often. It's unfortunate that I could not schedule the cleaning.

KENNETH P.
01/2012
5.0
house cleaning
  + -1 more
They pride them self on how they can clean lime scale out of sinks. I liked that they were a little bit early and they did every little bit that I contract for. Very professional she has a beautiful website that has before and after pictures. She did our kitchen sink and did a marvelous job! She's worth every penny!
Description of Work: I used a groupon coupon for two 3 hours cleaning for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

    Contact information

    4249 West Ina Rd Suite 111, Tucson, AZ 85741

    www.dmscleaningservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Distinctive Cleaning & Maintenance Services is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Distinctive Cleaning & Maintenance Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Distinctive Cleaning & Maintenance Services offers free project estimates.
    Yes, Distinctive Cleaning & Maintenance Services offers eco-friendly accreditations.
    No, Distinctive Cleaning & Maintenance Services does not offer a senior discount.
    No, Distinctive Cleaning & Maintenance Services does not offer emergency services.
    No, Distinctive Cleaning & Maintenance Services does not offer warranties.
    Distinctive Cleaning & Maintenance Services offers the following services: House and Office Cleaning
    Ask for details.

    Contact information

    4249 West Ina Rd Suite 111, Tucson, AZ 85741

    www.dmscleaningservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM