Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Culligan Water Conditioning of Tucson AZ

Water Filtration and Softening, Water Coolers

About us

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry. Additional DBAs - Culligan of Tucson, Culligan Oasis Bottled Water, SW Water Conditioning, Southwest Water Conditioning Co, Culligan/Oasis.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Water softener, bottled water, water filter, water filtration, drinking water, soft water, hard water, softener salt, water cooler, water delivery, softener repair, reverse osmosis, water service, in-line filter

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

3.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
31%
4
31%
3
15%
2
0%
1
23%


Rating CategoryRating out of 5
quality
3.9
value
3.6
professionalism
4.2
responsiveness
4.0
punctuality
4.2
Showing 1-13 of 13 reviews

Carlos M.
11/2023
1.0
water softeners
  + -1 more
General Manager Mark Mitchell (pictured here) terminated services on a veteran (me) on Veterans Day. I will not go into detail here as to my many problems with this company; but I will when I file my complaint with the Registrar of Contractors.
Description of Work: Water Filtration and Softening

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa S.
02/2023
1.0
water softeners
  + -1 more
Culligan made it really easy to get a quote and to get a water softener & RO installed. They were super responsive and willing to come out on weekends. Once the system was installed, the whole experience changed. They do not offer any service appointments on weekends or evenings. They will not give you any kind of time frame either. So you have to take an entire day off work to get service. The same is true for salt delivery. Who can take a full day off work to get salt delivered??? I spent a lot of money on a water softener and RO system. My water softener stopped working three months after it was installed. By the time I found a full day I could take off work, the warranty had expired. They're charging me over $200 just for the trip out and labor. Even cable companies give you a four-hour window. I thought they had the worst customer service. I wish I chose a different company.
Description of Work: Culligan installed a water softener and RO system. The water softener stopped working about three months after it was installed.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

$5,849

Mona J.
11/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Installed new high efficiency water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Nancy B.
04/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Installed water softener tank and then change out tank once a month. Easy and efficient and the price was pretty good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
12/2014
1.0
water softeners
  + -1 more
The plastic body of the filter canister ruptured several months later, while the tenants were not home. The house was flooded, including carpets and wall board. The cost to repair the water damage was over $3000. Culligan repeatedly refused to address the situation and refused to pay for any of the repair costs. Based on their total lack of customer service when their product failed, I recommend not using any of their products.
Description of Work: Sold my tenant an under-sink water-filter system.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Gail C.
05/2014
3.0
water softeners
  + -1 more
I finally just bought the unit from them because I was paying rental on it. I got tired of paying the monthly rental on it so I finally paid for the whole thing. My husband had that put in when we moved into this house and he set it up on a rental basis. I can't see that the water is any softer but I understand the water is bad down here. I thought their price was very expensive and I knew I was paying more because they were delivering the salt. I think they are on the expensive side. They installed it six years ago and my husband was happy with it but other than that they just delivered salt. I'm really not fond of them but I can't afford to put in a whole new system. They would send a card and say somebody was going to deliver salt on such and such a day. The young man who delivered the salt would look inside and see if it needed salt and if it did he would put it in and if it didn't he would keep it beside it. I bought their equipment so I'm going to continue using their equipment but not going to have them do anything.
Description of Work: I used Culligan Water Conditioning of Tucson AZ to deliver salt.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
punctuality
5.0

$700

Phyllis R.
05/2014
5.0
water softeners
  + -1 more
They come on time. Whenever I have a problem they come out right away. I'm just satisfied with their service.
Description of Work: I've been using the services of Culligan Water Conditioning for twenty years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell B K.
08/2013
3.0
water softeners
  + -1 more
no problems.
Description of Work: Replace RO filter

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$194

Response from Culligan Water Conditioning of Tucson AZ
Thank you for your review! If there specific thoughts that you might have that would have resulted in a higher grade please feel free to share them. We appreciate your business. HB Riggs Sales Manager 520-940-2382

John A.
03/2013
4.0
water softeners
  + -1 more
so far so good
Description of Work: installed hook-up for portable water conditioning system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Culligan Water Conditioning of Tucson AZ
We want to thank you for the opportunity to serve you, if you have any problems please contact us at 520-792 9700

John I.
10/2012
4.0
water softeners
  + -1 more
After researching water softening options, I decided to go with Culligan's Portable Exchange Service. I contacted Culligan and made an appointment with their salesman, Al Zaragosa. Al is an excellent salesman, although he did not need to sell me on the product, since I had already made my decision. We worked up an order, I wrote him a check for the full amount, and we scheduled installation for Friday. I was very specific about two things: (1) I wanted the pool fill line to be bypassed (no sense in softening the pool water) and (2) I must be home when the installer arrives. I had a doctor's appointment Friday morning, so we set up the installation for Friday at 12 noon. I took Al outside and showed him the main water line and the pool fill line, which branches off the main water line and goes up over the roof. On Friday at 8 am, I got a call from the Culligan office manager letting me know that the installer was on his way. I told the manager that I would not be available until noon, and that this should have been specified in the work order. The manager said that he had no such instructions, and briefly argued that the installer would now have to and quot;sit around for four hours.and quot; I told him that was not my problem. At noon, the installer arrived. I asked him if he had any special instructions on his work order. He said he had none. I explained how I wanted the pool fill line bypassed. If I had not been home, the installation would have not been done the way I wanted it. The installer finished and left. My first use of water was to flush a toilet. The toilet refilled with barely a trickle, and dark water entered the tank. I called Culligan. To their credit, they sent out another plumber even though it was late Friday afternoon. The plumber seemed familiar with the problem. He told me that the installer should have flushed the line before leaving. In other words, grit from all the cutting and welding had gotten into the line and clogged the screen inside my toilet fill valve. Instead of cleaning the valve (a brand new valve on a high-end toilet), he replaced the valve with a cheap item from his truck. He told me that the Toto valves were hard to take apart and clean. One more thing. When Al (the salesman) was at my house, I asked him if Culligan's installers were licensed plumbers. He told me and quot;all our plumbers are licensed, bonded, and insured.and quot; When my installer arrived, I asked him if he was a licensed plumber. He told me that he was and quot;licensed by Culligan.and quot; My opinion of Culligan so far: Great sales, poor execution.
Description of Work: I had Culligan install a tank for their Portable Exchange Service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$350

Bonnie W.
05/2012
5.0
water softeners
  + -1 more
We have been using them for about a year and a half. They come on a regular basis. They are always real friendly and nice people.
Description of Work: They provide us with water softening services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Culligan Water Conditioning of Tucson AZ
Thank you for the opportunity to serve you. We hope to provide you with the best service available and are very pleased to have you as our customer. If you have any questions please contact us at 520-792-9700

Don M.
09/2011
4.0
water softeners
  + -1 more
Was not high pressure sales.
Description of Work: They were hired to install a new water softener unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

07/2006
4.0
water softeners
  + -1 more
WE HAD A NEW WATER SOFTENER INSTALLED AT A VERY GOOD PRICE. THEY ANSWERED ALL OUR QUESTIONS ABOUT THE INSTALLATION AND EVEN TOOK THE TIME TO EXPLAIN THE MAINTENANCE WE WOULD HAVE TO DO.
Description of Work: WE HAD THEM PUT IN A NEW WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    1230 S Campbell Ave, Tucson, AZ 85713

    www.culliganwater.com/

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers

    FAQ

    Culligan Water Conditioning of Tucson AZ is currently rated 3.6 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Culligan Water Conditioning of Tucson AZ accepts the following forms of payment: American Express,Check,Discover,MasterCard
    Yes, Culligan Water Conditioning of Tucson AZ offers free project estimates.
    No, Culligan Water Conditioning of Tucson AZ does not offer eco-friendly accreditations.
    No, Culligan Water Conditioning of Tucson AZ does not offer a senior discount.
    Yes, Culligan Water Conditioning of Tucson AZ offers emergency services.
    No, Culligan Water Conditioning of Tucson AZ does not offer warranties.
    Culligan Water Conditioning of Tucson AZ offers the following services: Water softener, bottled water, water filter, water filtration, drinking water, soft water, hard water, softener salt, water cooler, water delivery, softener repair, reverse osmosis, water service, in-line filter

    Contact information

    1230 S Campbell Ave, Tucson, AZ 85713

    www.culliganwater.com/

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM