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Complete Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

Attention Shoppers! Licensed and bonded one stop shop for flooring, countertops, backsplashes and showers. 6 months no interest financing! Top quality materials and experienced professional installation! Let our designers share with you the features and benefits of your options. We are a Tucson family business.

Business highlights

37 years of trusted experience

Services we offer

Flooring - Carpet, Hardwood, Tile, Laminate, Engineered Hardwood, Vinyl, Stone, Marbel & Cork.

Services we don't offer

Referrals available

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 130 reviews

Francis C.
12/2018
4.0
ceramic tile, flooring contractor, floor cleaning
  + 1 more
Everything went well!!!
Description of Work: Tile and carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Tim M.
12/2017
5.0
carpet installation, flooring contractor
  + 0 more
Great job.
Description of Work: Replaced carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david Z.
07/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They took great care with removal of old tile and installation of new tile. There was barely any damage to my walls. This is actually excellent due to the complex removal of the old tile. I would use them again in a heart beat.
Rating CategoryRating out of 5
Yes, I recommend this pro

STEVEN S.
05/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Virginia B.
03/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Very knowledgeable employees. Extremely satisfied with work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

CAROLINE W.
01/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: replaced old carpeting in 3 rooms with beautiful laminate floors. The guys who did the work were excellent workers and clean, efficient, professional |people. I am really happy with the results and recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,020

Donald E.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Complete flooring replaced the carpeting in 3 bedrooms. They also painted and installed baseboard that I supplied. The crew actually early to the appointment (a good thing) and worked hard the entire time. They were careful, professional, and did excellent work. |The sales people and the estimator were top notch. We felt very comfortable with the entire process. We would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Edward H.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced living room and dining room carpeting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Dick B.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: We had top of the line carpet installed in two bedrooms. We were completely satisfied with every aspect from sales throug scheduling and installation. These guys are truly professionals.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Maria M.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Installed wood floors in living and dining rooms. I found this local company as highly recommended in Yelp, and decided to pay a visit to their store. I was impressed by the fact that the owner was there and opened the doors when they had already closed the store (we were unknowingly late by 5 minutes). The quality is more superior than what I've seen in Home Depot, Lowe's and Floor and Decor (recommended by a contractor). The installer was outstanding and did a very good job, taking a lot of time (compare replacing carpets takes half a day to a day, installing equivalent surface area of wooden floors took 3 full days). The price was not terribly bad, given the quality. The only issue I had was that the extras were very pricy. One step from the living room to the dining room added $300. And in the middle of the installation, they needed to fix a crack in the concrete, which was more than $100. Baseboards were not cheap either. But, having said this, they were very professional and they responded and fixed any issues we had and worked to provide the best outcome. We are very happy with our new floors and the way they look. I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Karen C.
06/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip W.
04/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Tiled two bedrooms and provided painter to do inside paint job and scheduling with the tile laying

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,500

WALTER G.
02/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jerry S.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed new carpet in one room and replaced carpet with laminate in another room. Installation was done in one day. Installers came on time and finished on time. We are very happy with Complete Flooring.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

STEVEN S.
01/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed sheet vinyl flooring in a double-wide mobile home. We were very pleased with the level of professionalism of the office staff, and the craftsmanship of the installers. We are very pleased with the overall result and would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,050

Ellen F.
01/2015
5.0
ceramic tile, flooring contractor, remodeling
  + 1 more
unknown
Description of Work: They installed luxury vinyl tile in an exercise room and closet. They removed existing baseboard, repainted it and reinstalled it after the LVT was down. The initial estimate included about $194 to tear out and dispose of the old sheet vinyl on the floor, but it turned out that they didn't have to remove it because it was very tight to the floor. They used a leveling product over top of the existing floor before glueing down the new LVT. The floor was very professionally installed and it looks great. We intend to use this company again as we gradually replace laminate flooring in the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,518.37

Kim S.
10/2014
4.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Installed engineered wood flooring in living room, dining room and two bedrooms. It went well. The flooring installation was good but the molding remove, paint and re-install wasn't. We would go with new molding if we were to do this again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11

Danae M.
10/2014
5.0
flooring contractor
  + -1 more
Great!
Description of Work: Installed Kardean in both bedrooms plus their closets with great workmanship. The flooring simulated wood planks of French chestnut color. Already recommended them to a neighbor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

James V.
10/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Rudy S.
07/2014
2.0
flooring contractor
  + -1 more
.
Description of Work: measured and made estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from Complete Flooring
Thank you for expressing your concern. Chris Golden, Owner of Complete Flooring, contacted [member name removed] immediately following the review to address his concerns. Chris proceeded to ask [member name removed] what were the specific issues regarding responsiveness, punctuality, and professionalism. The customer informed Chris that there was no issue and that he would think about changing the grading to reflect that. Complete Flooring in no way performed any services at the customers’ residence. Per our recorded information, we were scheduled to execute an estimate based on specific material selected in our showroom. This was done on the morning of July 12th. Based on the material chosen by the customer, we sent him the bid by the end of the day. We communicated with the customer over the next few days regarding the estimate. We did not hear from the customer until the review was posted. Once we talked to him, his reason for not proceeding with Complete Flooring was the cost and had nothing to do with the other 3 categories we were graded on. Respectfully, Chris Golden

James V.
06/2014
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: My wife and I visited the showroom and were immediately helped by Bob. We were allowed to take some samples home to help us choose the correct color. We scheduled an appointment to measure the rooms. Chris the owner came out and arrived on time and measured the rooms. The order was placed and arrived in approximately 10 days. The installers came out as scheduled and started removing the old carpet. There were several cracks in the floor that had to be repaired and this was done. The tile was installed and although it took 2 days longer than originally planned the floor was perfect. All tiles were installed in a offset pattern and all of the grout lines were dead on straight. The room transition tiles were perfectly fitted even though there was approximately 3/32" difference in thickness between the newly installed tile and the old tile. Cleanup was done daily and the furniture was put back carefully. This business is run professionally and all of my needs and expectations were met or exceeded. I would recommend Complete Flooring to anyone. Thanks all for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie D.
05/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Debra B.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Complete Flooring removed our old carpet and padding, and installed new carpet and padding in five rooms of our home. The entire experience went extremely well. We loved that they gave us an estimate that included all costs; there were no hidden fees. Everyone from the sales staff at the store to the installers was attentive and professional. We would definitely use Complete Flooring again, and would give them a "10" recommendation to anyone looking for flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Andy T.
04/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Outstanding work! These guys are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann Marie K.
12/2011
5.0
carpet installation, flooring contractor
  + 0 more
We went with good carpeting and it has got a 25-year warranty on it. They did a really good job. I let them know upfront that I was an Angie's List member. I actually took a chance with them because they weren't on Angie's List and there was no Better Business Bureau listing on them either, but I had a good feeling when my husband and I walked in. We were greeted when we walked into their showroom and the lady who helped us was extremely nice. They worked with me really well on taking samples home. I didn't even have to take the samples back because they took the samples back with them when we set up the measurement date and the install went really well too. They told me that my install would be in the afternoon but the guy showed up in the morning instead, and that would probably be the only thing, but when I have something done I just stay home anyway because that has happened to me before. They had told me that they would come at about 11o' clock and they were here at about 8.30 but they were neat and cleaned everything up. I would rather have people come early and get it over with than for me to be waiting all day for them. It didn't take long at all from the time we ordered the carpet to it coming in. The turnover with everything was really smooth and went fast. We had got a couple of other quotes and their price was pretty much right in line with everybody else. The installers did a really nice job and we think that we are going to have them do our den after the holidays. They were professional. I didn't need to have them come back or anything. They even offered to move the furniture out of the rooms but we didn't have them do that because we are big on prepping our own spaces. They did a good job and we were very happy with it. We went with them because they are a local, family-owned business and we are trying to support our local people.
Description of Work: Complete Flooring did carpeting in our guest room. We went with a Mohawk SmartStrand carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

3821 W Costco Dr 105, Tucson, AZ 85741

http://www.TucsonFlooringStore.com

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
276738
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
01/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
General Remodeling,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Marble and Granite,
Interior Design and Decorating

FAQ

Complete Flooring is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 3:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Complete Flooring accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Complete Flooring offers free project estimates.
Yes, Complete Flooring offers eco-friendly accreditations.
No, Complete Flooring does not offer a senior discount.
No, Complete Flooring does not offer emergency services.
Yes, Complete Flooring offers warranties.
Complete Flooring offers the following services: Flooring - Carpet, Hardwood, Tile, Laminate, Engineered Hardwood, Vinyl, Stone, Marbel & Cork.
Referrals available

Contact information

3821 W Costco Dr 105, Tucson, AZ 85741

http://www.TucsonFlooringStore.com

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM