Code Blue Plumbing

The job was done right. Very personable tech.

Great -- personable and professional.

I ordered granite countertops for my kitchen and they used a contractor, Code Blue, who came out promptly installed the sink and all was good. A few months later I was on Angie’s list looking for a plumber to fix a bathroom leak and change out the trim. Angie’s List had a warning that Code Blue did not satisfy some of their requirements, but I hired them anyway because of the good experience the first time. Mistake. Wrong parts ordered twice, took 5 guys on 5 visits to finish the job. First time it was “finished” the handle wouldn’t stay in place so no shower. Came back with the “right” part and found it was the “wrong” part. Communication is not their forte. First fellow told second fellow not to come back to my house because I was upset because the shower still didn’t work and I had a big hole in the wall where the trim should be. And visible plumber’s tape on the shower head because – the inspectors need to see that. I’ve been using bathrooms for 62 years and have never seen plumber’s tape on the shower head. Finally came over and did a half *** job of fixing it, I paid for another **** service call and checked to see if it worked. It did. Next morning, I took a shower and a leak was spraying out of the plumber’s tape. I never got update calls on ordered parts and had to chase them down. At this point I think I’m going to call a real plumber and have them fix it and then just sue Code Blue for the cost of the repair. Or I'll fix it myself. They are a sloppy organization with no QA process to ensure they order the right parts or the job is finished when they leave. This should have been a simple job. And in spite of the owner's promise to make it right he has yet to call to see if everything worked out knowing full well there were issues.