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CARLSON CO

Heating and Air Conditioning, Plumbing

Reviews

4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-13 of 13 reviews

Bruce K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

kerry A.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
The system has been working flawlessly ever since we purchased it and his technicians very knowledgeable, professional, courteous and respectful. We have had no issues with our Ac/heater unit since it has been replaced. The money that we are saving in electricity is amazing now that we have an efficient unit in place. Mike Carlson and his team are always available and the team consistently goes above and beyond. We did install a uv light in our Ac unit to keep bacteria and mold out of the ducts. Replacing that definitely increases our yearly maintenance fee, so I'm sure that the normal maintenance fee is much less for those that do not have the uv bulb. The price for our heating and Ac unit replacement was very reasonable and the equipment we received is top of the line. Mike Carlson's company is extraordinary and we highly recommend the company to all of our family and friends.
Description of Work: We have a contract with Mike Carlson and they come and inspect our heater/air conditioning unit which they replaced for us at a very decent price. They came to our aid and quickly replaced the unit quickly and ensured that it worked properly and it took them approximately 6-8 hours in which they put the system through all the tests and were kind enough bring several fans to keep us comfortable during the Michael and his employee actually installed our new unit with an excellent team of workers. Michael gave us his personal cell phone which gave us great comfort in knowing that he was available if need be. He walked us through all the steps and showed us how to properly maintain our system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Christine D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Carlson for 8 years and am very happy with all their work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary R.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Responded quickly to a request for failed AC on one of the hottest days of the year. Replaced thermostat, replaced wiring in main AC unit. Excellent service and responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stephen R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Carlson deal with the manufacturer of my heating/cooling system, which had turned out to be a lemon. The unit was replaced and my costs minimalized. I think their attention to the problem was exceptional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNE H D.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
all jobs have been done on time and technicians have been thorough, knowledgable, and pleasant
Description of Work: Routine check twice a year for heat and air conditioning equipment plus check of the humidifier in fall. We have been using Carlson for a number of years and have always been very satisfied with their service. They replaced our complete system several years ago and that has been very satisfactory.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Lynn S.
09/2012
5.0
plumbing
  + -1 more
I was extremely pleased with the level of expertise and experience. This was an extensive and challenging job, but it was a relatively painless process on my end. I felt the price was reasonable, and I have used my new plumbing system for about 5 months now with absolutely no problems.
Description of Work: I purchased a house that was in foreclosure. The inspection revealed that the pipes under the house were corroded and there were already a few leaks. There was a very low crawl space for a technician to get in and work on the pipes, but I was assured it could be done without having the tear up the beautiful wood floor that was one of the reasons I wanted this particular house. Since the area under the front of the house was too low for access, a pipe was fed in through a hole in the front of the foundation until it reached the area where Brian could make all the necessary attachments. My kitchen, bathroom, and laundry room are now all connected to new piping. I also had a new water heater installed. I had neglected to ask for new bathtub faucets and valves, but Brian gave me an on-the-spot estimate and ran out to get the replacement parts. All this work took two men less than a day to accomplish. They worked with all the little "surprises" that often come up with an older house (built in 1941) with resourcefulness and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,986

John M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
There were no financial surprises.
Description of Work: Home Air Conditioning Repair man arrived one day ahead of estimated date. He new exactly what was wrong and gave an estimate of the cost. Next day he arrived on time and completed the service. Due to the weight of the air conditionerscapacitor motor, he had to call in an additional repair man to move the motor from its second story location. After finishing the repair, he went over all the charges in detail as listed on the printed invoice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ANNE H D.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are very reliable and I have had them for several years. I have always had good service.
Description of Work: Carlson Co did the annual checkup for the heating unit about a week ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

ANNE H D.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are good. They are very reliable and knowledgeable.
Description of Work: We have a contract with Carlson Co to check the heating system in the fall and the cooling system in the spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

ANNE H D.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have used this company for 5 years. Throughout my years of experience with them, I have been extremely satisfied. The employee showed up on time and came within a few days of contacting them. They are a reliable company. Their pricing is comparable to others in the area.
Description of Work: I have an 1800 square foot home. My heater was not working properly, so I contacted this company for a service check. The repairman did not find anything wrong with the unit. Therefore, no further repairs were needed. It happened towards the latter part of the winter season.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2006
5.0
plumbing
  + -1 more
THE QUALITY OF THE COMPANY WAS WONDERFUL. I THOUGHT THE PRICES WERE PRETTY REASONABLE. WHEN THEY CAME THEY KNEW EXACTLY WHAT THEY WERE DOING AND THEY GOT THE JOB DONE RIGHT THE FIRST TIME.
Description of Work: CARLSON'S COMPANY INSTALLED A HOT WATER HEATER FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

teresa J.
07/2006
1.0
heating & air conditioning/hvac
  + -1 more
WHEN THEY CAME OUT TO SERVICE MY A/C THEY DIDN'T DO A VERY THOROUGH JOB BECAUSE THEY TURNED AROUND 2 DAYS LATER AND CHARGED ME FOR A BRAND NEW COMPRESSOR. I WAS NOT HAPPY AT ALL.
Description of Work: THEY COME OUT TO DO A SERVICE CHECK ON MY AIR CONDITIONER, THEN THEY CAME A SECOND TIME TO REPAIR MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$2,150

    Contact information

    1010 E FORT LOWELL RD, Tucson, AZ 85719

    www.contractors.com/CarlsonMechanicalCompany

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    CARLSON CO is currently rated 4.7 overall out of 5.
    No, CARLSON CO does not offer free project estimates.
    No, CARLSON CO does not offer eco-friendly accreditations.
    No, CARLSON CO does not offer a senior discount.
    No, CARLSON CO does not offer emergency services.
    No, CARLSON CO does not offer warranties.

    Contact information

    1010 E FORT LOWELL RD, Tucson, AZ 85719

    www.contractors.com/CarlsonMechanicalCompany