Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

canyon oasis custom landscape & design

Landscaping - Lighting, Pavers and Hardscaping, Landscaping,

About us

small company,less than 10 employees.accept sub-contracting, accept most credit cards and cash

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

masonry,walls,planters,firepits,bbqs irrigation,waterfalls,brick/flagstone patios,sod,rock,planting,low-voltage lighting,pavers

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

2.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
0%
1
60%


Rating CategoryRating out of 5
quality
3.3
value
4.3
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-5 of 5 reviews

Leslie M.
06/2014
5.0
outdoor lighting
  + -1 more
unknown
Description of Work: Removed and installed brick patio and artificial grass with brick borders. Very nice work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sean G.
01/2013
1.0
landscaping, masonry, outdoor lighting
  + 1 more
Mr Owens/Canyon Oasis was hired to build a raised patio, seating benches in two areas, a planter, extend drip system to new plants, retaining walls in two areas, a 2nd gate leading into the pool area, walkway into pool area, removal of sprinklers (under patio) and paving work in pool lounge area. Our job started on 8 August, 2011 and to this day we have warranty issues that have been ?repaired? but still exist. The final part of the job to have pavers installed on our pool lounge area was delayed and almost finished on November 15, 2011 with exception of an umbrella stand conduit (existing one was paved over, why?). Rich asked if we would pay the final portion of this job with the promise to have the pool area completed by the next week. We had to make many phone calls to Rich for status updates because he didn?t show or call the next week. After over a dozen calls, this portion of the job was completed on January 15, 2012. Other warranty items were promised to be repaired the same day but we were told ?that ain't going to happen today? with no explanation why. The raised patio area developed cracks in the stucco, grout and foundation the day after it was constructed. A crew was sent out to repair it and again, the cracks came back the next day. Mr. Owens has assured us that these cracks were not a big deal and he would get them fixed but as of 24 Jan, 2013 they remain. We hired Mr. Owens because his price was good, he was a member of the Register of Contractors, BBB, he would personally be on the job site at all times, and his promise of "if you aren't happy, I am not happy". Mr. Owens was not on the job site at all times as stated and his workers did substandard work (by his admission). We have heard many excuses from him to include employee problems, family problems, personal, problems, and vehicle problems. We were promised a 5 year warranty on all of his work, including subcontractor work as well as vegetation planted. We have tried to get this work done correctly for going on 18 months and have been yelled at, hung up on, ignored, postponed for months, and threats of not living up to his warranty. The latest was having to involve the Registrar of Contractors to facilitate and ended up issuing Mr. Owens a corrective repair order. The order was to be completed in a 20 day period, but Mr. Owens never made an appointment to repair the work. We continue to work through the Registrar of Contractor?s process to get the job repaired. This was our experience.
Description of Work: Our Experience
Rating CategoryRating out of 5
$5,600

Diane M.
01/2013
1.0
landscaping, irrigation systems, outdoor lighting
  + 1 more
When Rich first started, we asked him to dig out the dirt in the planters against the wall and put a sealant on the wall so water wouldn't soak through to our neighbors yard. We had gotten a notice from our HOA and needed it fixed quickly. We decided that we might as well do both shared walls while we're at it. His workers came in and did one wall. We still have one planter with a big pile of dirt next to it that was never finished. They had to clip off the drip line in order to do the work. Even though he told us they would get the job done, they never came again so all of the plants in that planter died. He told us he would fix it. We believed him because, again, he had done great work for us the first time around. In the meantime he was going to send workers over twice a month to do our monthly maintenance. Over the course of 4 months, we only had one worker show up 2 times to mow the lawn. That's it. I got several notices from our HOA. Rich told me to call him as soon as I get those and he will take care of it immediately. My sister was kind enough to come over while I was at work to pull weeds and trim the tree. It's a good thing too because I never heard from Rich again. My husband and I both called and left messages. They were never returned and nobody has shown up since. My backyard is now dead and we have to start over. Let me add a few other things here to. Because he did such a great job the first time, we were stupid and pre-paid him for the yard maintenance for 3 months. My husband was getting ready to deploy and he didn't want me worrying about the yard. Communication was fine until my husband left. That's when I could no longer get in touch with Rich. My husband even tried calling him from overseas and he still couldn't get in touch. No messages were ever returned. My sister still pulls the weeds and trims the trees. I pay her for her work and she shows up to do it.
Description of Work: We had first hired Canyon Oasis to complete a job that had been botched up by a previous landscaper. Initially they did a great job. Rich did a landscape sketch for us, suggested the proper trees and plants, setup the drip system, etc. The work was beautiful and he was very efficient. We didn't hesitate to hire him to do our twice-monthly maintenance (pull weeds, mow lawn, trim trees, etc).

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Sean G.
05/2012
1.0
hardscaping
  + -1 more
Our job started on 8 August, 2011 and to this day we have warranty issues that have been ?repaired? but still exist. The final part of the job to have pavers installed on our pool lounge area was delayed and almost finished on November 15, 2011 with exception of an umbrella stand conduit (existing one was paved over, why?). Rich asked if we would pay the final portion of this job with the promise to have the pool area completed by the next week. We had to make many phone calls to Rich for status updates because he didn?t show or call the next week. After over a dozen calls, this portion of the job was completed on January 15, 2012. Other warranty items were promised to be repaired the same day but we were told ?that ain't going to happen today? with no explanation why. The raised patio area developed cracks in the stucco, grout and foundation the day after it was constructed. A crew was sent out to repair it and again, the cracks came back the next day. Mr. Owens has assured us that these cracks were not a big deal and he would get them fixed but as of 24 Jan, 2013 they remain. We hired Mr. Owens because his price was good, he was a member of the Register of Contractors, BBB, he would personally be on the job site at all times, and his promise of "if you aren't happy, I am not happy". Mr. Owens was not on the job site at all times as stated and his workers did substandard work (by his admission). We have heard many excuses from him to include employee problems, family problems, personal, problems, and vehicle problems. We were promised a 5 year warranty on all of his work, including subcontractor work as well as vegetation planted. We have tried to get this work done correctly for going on 18 months and have been yelled at, hung up on, ignored, postponed for months, and threats of not living up to his warranty. The latest was having to involve the Registrar of Contractors to facilitate and ended up issuing Mr. Owens a corrective repair order. The order was to be completed in a 20 day period, but Mr. Owens never made an appointment to repair the work. We continue to work through the Registrar of Contractor?s process to get the job repaired. This was our experience.
Description of Work: Mr Owens was hired to build a raised patio, seating benches in two areas, a planter, extend drip system to new plants, retaining walls in two areas, a 2nd gate leading into the pool area, walkway into pool area, removal of sprinklers (under patio) and paving work in pool lounge area.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,600

Amanda K.
11/2011
5.0
hardscaping, outdoor lighting
  + 0 more
I recently worked with Canyon Oasis to renovate my yard. I had purchased bricks at Lowe's and had started the project with a friend. My friend was not able to complete the project and left my yard in quite a mess mid-project. I got estimates from 3 other professional landscaping companies, and Canyon Oasis was the least expensive. Rich, the owner, maintained communication with me and really worked with me to find a good price and finish the project quickly. The crew was professional, friendly and extremely helpful in answering questions. They finished the project in less than 3 days which included paving, irrigation, plantings and lighting. I would absolutely recommend Canyon Oasis!
Description of Work: Canyon Oasis recently renovated my yard. They designed a beautiful space--paved the space with brick pavers and incorporated plantings, an irrigation system and lighting. It truly transformed my home. Rich, the owner, is extremely friendly and dependable. Their prices were the cheapest I found and the result is truly beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

    Contact information

    1511 W Date St, Tucson, AZ 85704

    www.canyonoasislandscapeanddesign.com

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping - Lighting,
    Pavers and Hardscaping,
    Landscaping,
    Masonry,
    Lawn Irrigation,
    Fountains,
    Wrought Iron,
    Fireplaces,
    Tree Service

    FAQ

    canyon oasis custom landscape & design is currently rated 2.6 overall out of 5.

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    canyon oasis custom landscape & design accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, canyon oasis custom landscape & design offers free project estimates.
    No, canyon oasis custom landscape & design does not offer eco-friendly accreditations.
    No, canyon oasis custom landscape & design does not offer a senior discount.
    Yes, canyon oasis custom landscape & design offers emergency services.
    Yes, canyon oasis custom landscape & design offers warranties.
    canyon oasis custom landscape & design offers the following services: masonry,walls,planters,firepits,bbqs irrigation,waterfalls,brick/flagstone patios,sod,rock,planting,low-voltage lighting,pavers

    Contact information

    1511 W Date St, Tucson, AZ 85704

    www.canyonoasislandscapeanddesign.com

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM