BLUECHIP COMPUTERS

it went terrible because they don't do computer repairs why do you have them listed for a place that repairs computers I don't repair computers anymore they only do software stuff

unknown

unknown

It was fine. I'm glad they were honest.

Everything worked well - when new disc drive failed a month later - they replaced it free of charge.

We were satisfied with service.

This really was a poor service. Not only were the jobs not done, but, provider had a very poor attitude. He was rude, ill-mannered, and condescending. A very unprofessional representation. Subsequently, we called another computer repair professional. He came over, un-did what the first guy did, restored and scanned for virus. He found over 200 viruses...the day after we got it back from Blue Chip!!!! He was prompt, professional, and courteous. He is now on our speed dial. Shame on Blue Chip. Not only will I never use their service, I will tell every person I know my story.

The video board on my 5 year old PC died. I expected I would need a new board but did not have time to shop for one and install it myself. I searched Angie's List for a nearby computer repair shop with a good rating (the last shop I had used was no longer in business) I took my PC in and told them the problem and said if it needed a new board to try to replace it with an inexpensive board or a used one because I intended buying a new PC soon and didn't want to buy a new expensive board. They called me the next day and said that since my PC actually included a video chip on the main board, I would not need a replacement board but they could just activate the on-board video. I was also aware that my operating system (Windows-XP) had been damaged in the past by a virus infection and was not working as well as it should. They checked it out and removed some problems. It now works fine and I didn't need to buy a new board. If I had been a computer hardware person I probably could have done this myself, but I am a software person and was not aware that my PC had on-board video that I could have activated. So I am quite satisfied with the speedy result and the cost ($75) I got my PC back and running well again in just 1 day. I would definitely use them again if I had any more hardware problems

They called me back the next day, with the computer completely fixed. It was not an easy fix; they said it was difficult. But they came through and it appears no programs or data was lost.

I went here based on reviews found on here. Can you say DISAPPOINTMENT? I have a laptop that needed a new internal jack for the power cord. Through the years I or family members have tripped over the cord and ultimately the little power jack on the inside came lose and would not work when I plugged in the power cord. This has happened several times and I have always managed to open it up and get the power jack back in place and it worked fine I am obviously not a computer novice but at the same time I am not one of the and quot;expertsand quot; The last time it happened and I tried to go through the process of putting it back together again was not a success. I figured I would just take it in and get a new shell for the laptop as well as the power jack and also while I was at it i would have a new keyboard also put on because I have used it so much that several of the keys were blank where the letters used to be. I had looked online prior to going into the store and found both my case and keyboard pretty easy. I figured that the parts would cost me more by going to a store which was fine with me...I just needed my laptop to work so I was willing to pay to have it done in a shop by the and quot;expertsand quot; HA! boy was that a mistake. The tech told me that first off they do not have a case for my laptop....he told me it was a very rare case. Really? I mean it's only an HP laptop, nothing special, nothing fancy. I told him that I had found the case and keyboard online and that if need I could order them or tell them which website to go to. The guy went on to tell me that it is very very complicated to change out a case and that the power jack is in the very bottom of that case. I expressed that I was aware of that as we had opened it up a few times in the past to fix it and it worked but that now I just wanted it fixed for good this time and wanted them to do it. The guy then proceeded to tell me that by the time this and by the time that and total cost would be a few hundred dollars less than just buying a new laptop. I did not want a new laptop with Windows 8 nor did I even want a new laptop. My HP worked just great and I wanted to fix it and I was willing to pay for it and did not care that for a few hundred dollars I could buy a new nightmare..I mean a new windows 8 computer. Needless to say I left that day with my laptop because they didn't really want to fix my HP...I guess the $300 they would have charged me was not enough for them to be bothered. apparently I needed to spend just a few hundred more and get a new one. Will not be going back to this store in the future. I gave them a chance to have my business and it was not wanted because somebody would have had to do a little more work than ring up a quick sale. Needless to say I heard the same song and dance from a few other computer stores which irritated me to the point that I ordered a new case, power jack, and keyboard and apparently it works good enough for me to make this review. Looks like it didn't work out to well for them though. It only cost me and 70 for parts and shipping and about an hour of my time and problem solved. Thanks for saving me about $230 and teaching me where NOT to go for my computer needs.

Same as above

BlueChip is tucked away in an unassuming, anonymous strip mall -- but its techs are first rate. In fact, they are my go-to guys for all things computer related. Turnaround time is about three days, and they do a good job of making computer repair and security issues understandable. By keeping my security software up to date, I've caught some malware on my own -- which saved me an extra trip to the shop. Yay!

I called them because I had a sound card that needed to be installed in my PC. The card was not new and I did not have the setup disc. Everything necessary is available online. The physical install went fine, but he did not install the controller that allows the user to control the device. On a previous visit he addressed printer and network issues sucessfully. I feel the tech lacks the professional experience to do more than simple repairs.

My computer started shutting down unexpectedly and freezing up. Bluechip computers diagnosed it and replaced the power supply. Their hourly rate is very reasonable.

excellent experience.Knowledgeable and professional and helpful.

My old computer's hard drive died, and I was experiencing graphics problems with the integrated graphics on the new computer. I though my old computer had an actual graphics card in it, and wanted it switched over to the computer I'm currently using. I took both computers into their shop and asked them to switch the graphics card to the one I'm currently using.They later called to inform me that the old computer also had an integrated graphics chip. I asked them to recycle the old computer since I could no longer use it with a dead hard drive. They then sold me an actual graphics card and installed it in the computer I'm currently using. I took the computers in around 11am and they finished around 2:30-3pm that same day.

Frank also checked to make sure the fans were working properly and that the computer wasn't overheating. I was happy with his work.

Great experience overall. I had to leave my laptop there for evaluation, and when they knew what the problem was they followed up with a phone call to me, and a voice message. When I was not able to get back to them that day, they called again the next morning. That kind of timely feedback is often hard to come by these days.

THEY WERE VERY KNOWLEDGEABLE. THEY KNEW EXACTLY WHAT THEY WERE DOING. THE QUALITY OF THE WORK WAS WONDERFUL. THEY RESPONDED ALMOST IMMEDIATELY TO OUR CALL. I WOULD RECOMMEND THIS COMPANY TO FRIENDS AND FAMILY.