As I was replacing our old refrigerator, I attempted to shut off the old (20+ years) supply line valve, and it crumbled in my hand, spraying water everywhere. I immediately contacted Bert's, and they responded ASAP, thereby minimizing the possible damage and my visible frustration. We have been using Bert's for over 15 years, and they are always our FIRST CALL when we need service - planned or emergency. I would invite anyone to come view the many works they've performed for our houses over the years. PROFESSIONAL in both Quality and Attitude. Thank You
Description of Work: Replacement of Refrigerator Supply-Line Valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Diane M.
06/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori P.
05/2013
5.0
plumbing
 + -1 more
Overall, very pleased with work performed and scope of knowledge.
Description of Work: We had Bert's replace a circuit panel and put in a new outlet in the kitchen of our rental home. We have also had them do work at our house involving a lifting station. We have had a very positive experience overall with them. They are available quickly and are very knowledgeable. It is a plus that they handle electrical and plumbing both. We knew the work would be expensive (plumbing/electrical usually are) but Bert's was willing to negotiate when we presented them with another valid estimate for one of the jobs. Definitely will be calling them for future work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Robin C.
09/2012
1.0
plumbing
 + -1 more
Expensive experience. If a plumber cannot diagnosis the problem, then what good is he?
Description of Work: I called Bert's Plumbing to come and fix a leaking shower head. The technician they sent was way past his expiration date. His charge was $90.00/hr plus a truck charge of $48.00. He broke the turn on handle taking it off, did not have a replacement for either the handle or the part he had to replace behind the handle. He used my time (at $90/hr) to go to a supply house and get what he needed. Subsequently, the shower continued to leak. The boss of the company,, Craig,, came out and told us he fixed it, gave me a story about why I only thought it was leaking. I filled a big bucket in about 8 or 9 hours so I called him again. We went out and bought a new shower head and he installed it and said all was well. The bill I got from Bert's was about $450.00. I complained and Craig did take the truck charge and the new handle charge off. However, a second plumbing company came out and informed me that the wrong part was replaced. The took off the new handle (very ugly one) and replaced what was behind it. Then the shower stopped leaking. Bert's had mis-diagnosed the problem! Hence the bad rating I gave him.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$300
GRETTI P.
06/2011
5.0
plumbing
 + -1 more
. We did have a good experience with BERT'S ELECTRIC & PLUMBING. The gentleman went out of his way to explain the work to us. There was a problem with sewer. It turned out that it needed to be replaced. So they did not do the work. But they did a great job being on the phone with me explaining things. They are well established. They are very courteous. I got them from Angies List. The quote was for $3000. They went out to the job site and did all the work and they were quick to revert. I would use them in the future.
Description of Work: . BERT'S ELECTRIC & PLUMBING gave us an estimate for a replacing the sewer line for a house that we were proposing to buy, but it turned out that we did not purchase it.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott L.
11/2009
5.0
plumbing
 + -1 more
The guy did an excellent job. He got here on time, worked efficiently and saved us money by not having to replace fixtures which would have cost more for parts and labor. He was very courteous and efficient and cleaned up. The only thing was the price but, hey, plumbers are expensive so I'm not sure would have got done any more cheaply by using anyone else (a licensed plumber that is).
Description of Work: They put new guts into one toilet, fixed leak in same toilet, broke down and fixed several faucets and showerheads to repair leaks and lack of water flow.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$542
ANNE G.
02/2007
5.0
plumbing
 + -1 more
Craig and Al, the two plumbers, could not have been more pleasant or helpful. They explained exactly what had gone wrong and what the solutions were. Definitely would use them again.
Description of Work: My sewer line backed up. The company came and routed out the main line to the street and also clipped tree roots which were the problem. This was an emergency and the company was able to get someone to my house that same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JOHN B.
09/2006
4.0
plumbing
 + -1 more
They had to come out twice to do the job, and they had communication problems between field techs and the management.
Description of Work: Faucet leaks, toilet slow flushing.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$210
07/2006
4.0
plumbing
 + -1 more
I DIDN'T LIKE THE PRICE OF THE WORK BUT HE DID AN EXCELLENT JOB ON BOTH THE WASHER AND THE SHOWER IN THE BATHROOM. HE WAS ON TIME AND DID NOT COME LATE AT ALL. VERY PROFESSIONAL.
Description of Work: I HAD HIM INSTALL A SHOWER IN THE BATHROOM.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Electrical
FAQ
BERT'S ELECTRIC & PLUMBING is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
BERT'S ELECTRIC & PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BERT'S ELECTRIC & PLUMBING offers free project estimates.
No, BERT'S ELECTRIC & PLUMBING does not offer eco-friendly accreditations.
No, BERT'S ELECTRIC & PLUMBING does not offer a senior discount.
Yes, BERT'S ELECTRIC & PLUMBING offers emergency services.
No, BERT'S ELECTRIC & PLUMBING does not offer warranties.
BERT'S ELECTRIC & PLUMBING offers the following services: ELECTRICAL AND PLUMBING.