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Baker Brothers Plumbing Heating & Cooling LLC

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Call us today (520) 792-0080 or visit us at www.bakerbrothersaz.com! With more than 100 years of combined plumbing repair experience, the expert plumbers at Baker Brothers specialize in offering all types of plumbing repairs and fixture installations to residents of the general Tucson area and its surrounding suburbs. In addition to also operating a plumbing supply warehouse, the plumbing professionals have the hands-on expertise required to install, remove, upgrade, fix, maintain, service or simply assess virtually all fixtures and appliances.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Water and Gas Re-piping, Water Heaters, Air Conditioning, Heating, Sewer Plumbing Rooter services, Leak detection, Back-flow testing- All plumbing residential and commercial service calls.No job to small.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
3%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 29 reviews

G K.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very polite and the work was performed professionally. Baker Brothers installed my AC unit a few years ago and they service the system twice per year at a reasonable fee.
Description of Work: Spring Service of AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
08/2016
1.0
plumbing
  + -1 more
We made an appointment with Baker Brothers Pluming to get an estimate for some plumbing work. The appointment was made over a week in advance specifically so that it would be on one of my days off from work. The appointment was set for some time between 10 and 2 which basically took up my whole day off. Well guess what. Not only did Bakers Brothers not show up, they didn’t even bother to call. We did not call them that day. We figured that the appointment was made so they should be professional enough to honor the appointment. It turns out that missed out on a job that could have made them around $3000 - $5000. Do yourself a favor and call someone else or risk being stood up like we were.
Description of Work: Estimate for Plumbing Work

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$4,000

Craig H.
02/2016
5.0
plumbing
  + -1 more
Discovered the water main break about 9am. Call right away and talked to Vicky. She was very nice, said they could have someone out between noon and 4pm. Jason and William showed up promptly at 4pm. They got right to work and found the break at the PVC connection. They had to dig deep, fixed the connection and we had water by 6pm. Very happy with everything they did. They even raked and made it like the leak never happened. We will certainly use them again.
Description of Work: We had a water main break between the house and the meter, the pvc connector had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

kenneth G.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced plastic pipe, patched and textured drywall.Workers were early and finished on time.Final bill was exact amount as bid no hidden charges.I highly recommend Baker Brothers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,150

Barbara & Bill W.
10/2015
3.0
plumbing
  + -1 more
They need to improve their quality of work. I have to stay on top of them while they're working to make sure they're doing their job accurately.
Description of Work: Most recently they replaced a main water service line.
Rating CategoryRating out of 5

Karen P.
05/2015
5.0
plumbing
  + -1 more
They arrived promptly and gave a written estimate on the spot. They got started within a couple of hours and hooked up a temporary water line so that we had water again. They did exactly what they said they were going to do and communicated clearly every step along the way. I could not have hoped for a better experience.
Description of Work: Replaced a burst water line going from the meter to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Katalin S.
12/2014
5.0
plumbing
  + -1 more
BB re-piped our home's water pipes in 2009 . They left the old galvanized water pipe's cut ends in the walls (the water lines run through the attic of a single story ranch style house). Copy the link below into your browser to see an image for the setup of our old water system: http://i58.tinypic.com/2d7dlc8.gif We were unaware of the hot water recirculating line (installed by the previous homeowner) that was left connected between the old galvanized water pipes and the water heater. On Dec 6, 2014, our home was flooded. Water was pouring out of one of the galvanized ends in the wall. We traced the problem to the old hot water recirculating line. A check valve on the line near the WH had failed over time under pressure letting water back flow from the WH, back into the old galvanized system. BB admitted that the back flow from the recirculating line was the source of the flood. They disconnected and capped the recirc line at the WH on 12/9/14. BB admitted that they did not look at the water heater at the time of the re-pipe. BB admitted they were unaware of the hot water recirculating line that they left connected to the old system. BB agreed to cover the cost of the flood damage ($800), and our home is now back to normal. Thank you BB.
Description of Work: Disconnected a recirculating hot water line to the water heater, that they missed during their re-piping of our water system in 2009. They failed to notice this water line at that time that was connecting the old and new water systems, leading to a flood of the home in 2014.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$4,000

Jon H.
12/2014
5.0
plumbing
  + -1 more
We used Baker Brothers in 2011 and decided to call them when two gate valves failed. They came out on a Monday and replaced the valves, along with installing a new hose bib. The work is top quality and the price was quite reasonable. Baker Brothers is the only plumbing company that I would call.
Description of Work: Installed two gate valves and one hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

TOM M.
06/2014
5.0
plumbing
  + -1 more
Everything went well. I was called first letting me know when the repairmen would arrive which was a little earlier than I thought it would be. The replacement took just about an hour. The new regulator was wrapped in insulation and looks professionally done. My only gripe would be that they don't warrant against bursting due to freezing which makes me think they could or should redesign the insulating process.
Description of Work: Replaced the water pressure regulator on the incoming water line from the city water supply.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$457

Crystal M.
05/2014
5.0
plumbing
  + -1 more
Our house was built with polybutalane (I don't know how to spell that) piping for its plumbing and when it sprung a leak we decided it was time to replace all the plumbing. Baker Brothers came out and were very professional. The price was fair--it was right in line with some other companies--and all the guys that did the work were polite, clean, respectful, and quick. We have a big house and I was surprised at how fast they started and finished...it was about a week and when they left the house looked like they'd never been there. Since then we had another issue come up (unrelated to the work they'd done before) and called them back out. The man that showed up had been one of the guys that had installed the new piping. He was great and fixed the issue quickly. I'd definitely use them again.
Description of Work: Replaced the whole house polybutetlane piping. (Sorry I don't know how to spell it.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Greg M.
05/2014
5.0
plumbing
  + -1 more
Our house is approaching the age where problems with heating and cooling units were starting to occur. We have used Baker Brothers in the past for several plumbing projects and routine HVAC checks. We decided to replace both of our heating and cooling units----we have a dual zone system, so it was two of everything. Ken (our service tech) was great. When he came to service our units for the start of the cooling season, I discussed with him the condition of our compressors. I then asked for a quote to replace both systems and was pleased with the price. The installation went smoothly and was completed by the date promised. A flawless process from start to finish.
Description of Work: Replace two HVAC systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,200

Sara C.
10/2013
5.0
plumbing
  + -1 more
Mike was great. A hiccup with the electricity occured and he took care of the issue right away. I really appreciated his attentiveness and punctuality in getting back with me when I called.
Description of Work: re-pipe house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Ruth Ann G.
10/2013
5.0
plumbing
  + -1 more
Jason did a wonder final job as he had don on all my plumbing repairs.
Description of Work: Angle stop, nipple under bath sinks, corroded galvanized pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

Lew B.
08/2013
1.0
plumbing
  + -1 more
I sent this supplier a message on Angies list 8/4/13. Still no response by E-mail or telephone on 08/18/13.
Description of Work: I sent this supplier a message on Angies list 8/4/13. Still no response by E-mail or telephone on 08/18/13.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Baker Brothers Plumbing Heating & Cooling LLC
No work was performed for Mr. [removed member name].Our records show that No contact has been made by other forms of communication- example- telephone. (520-792-0080) We are Open 24 hrs a day. We are not a retail supplier.- May I suggest Ferguson Plumbing Supply company for your Plumbing parts needs. ( This "F" rating is not representational of the fair treatment we have been accustomed to by Angie's list.) - ( This is the first time I've seen this 1-26-15). Respectfully- Mike Determan. GM-BBPHC.

David B.
08/2013
5.0
plumbing
  + -1 more
They arrived on time. They gave us a quote for work and time. We approved the job and they performed exactly as they had promised.
Description of Work: We had purchased two toilets from a big box store. In attempting to install them, we learned the bolts and the collar had rusted out. We couldn't simply replace them. The cement seating had to be leveled. We called Baker Brothers to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Greg M.
08/2013
5.0
plumbing
  + -1 more
A call to Baker Brothers and everything was taken care of. Having used them in the past, I requested that Doc be sent to do the job. About an hour after my call, I got a call from the office saying that Doc was on the way. He arrived and fixed the problem very quickly. I have dealt with Plumbing companies all over the country during the past many years, and I can honestly say that Baker Brothers (and Doc) are the best ever. They are on time, professional, respectful of your property and up front on their pricing. I recommend them without reservation.
Description of Work: Broker Brothers repaired a leak that was caused when I accidentally drilled into the pipe. Fortunately, I got the water turned off immediately, so damage was minimal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Greg M.
04/2013
5.0
plumbing, water heater repair
  + 0 more
The service was EXCELLENT. Doc (the plumber) came by and gave me a very thorough estimate and described the options I had for water heaters. I agreed to the price and a time was set when he would be back to complete the work. He arrived on time, with a courtesy call from the office telling me that he was on his way. The work was done meticulously. Doc took the time to explain the new water heater. All of the other work was completed to my total satisfaction. The was an excellent experience.
Description of Work: I had Baker Brothers replace my water heater, re-pipe the natural gas connection to my stove to bring it to code, fix three bath faucets and replace PVC piping with copper for my automatic pool water leveler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Janice T.
12/2012
5.0
plumbing
  + -1 more
I paid them a fantastical amount but they did do what needed to be done. I got five different quotes and they were comparable to everybody else. They did it before everybody came out. They were fantastic.
Description of Work: I was having a lot of family come in. All of a sudden my two major toilets were having issues the day before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Elizabeth S.
09/2012
5.0
plumbing
  + -1 more
Junior from Baker Brothers performed the work. He explained some issues with my pipes, quick, courteous and I felt confident from the beginning of his skills.
Description of Work: Fixed a leaking drain, cleared a clogged drain, secured garbage disposal and changed some shower heads.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Suzanne W.
10/2011
4.0
plumbing
  + -1 more
The first parts of the bid were performed above our satisfaction as explained above. The remaining work of installing the new vanity, finishing wall of the bid was overcharged for what we discussed and expected and what was performed, plumbers were still very pleasant They know their plumbing -just don't expect them to do more than that.
Description of Work: 1. Install customer purchased vanity top with sink and faucet -very prompt and price within parameters of other bids. 2. Removed vanity , mirror and medicine cabinet in guest bath. - price in line with other bids. Plumbers were very pleasant. The repair of medicine cabinet hole with wallboard and damaged wallboad near floor and smooth in wall coating to match existing wall was done by us so that we could install the flooring. This relieved the bid of those activities. I called to tell them that we had completed part of what was bid and that I asked for an adjustment on the price of the final part of the bid. He said that they removed the mirror earlier without having bid it and that extra work would warrant no adjustment -I asked him to just be fair on the work performed. A week later, we had received the new vanity and called for installation -took 3 days to get thru to Mike, scheduled for the following week. 3. Installed new vanity, glass top with sink and new faucet - would not hang new mirror. They charged the total amount they had bid for all which was more than amount bid by others. I should have just cancelled and had the other plumbing company do this piece of the project, but truly trusted from all the reviews that they would be fair on the work performed. Disappointed and will not reuse this company

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$1,600

KIM D.
02/2011
5.0
plumbing
  + -1 more
Very good job, very professional and knowlegeable.Good communication throughout the job.
Description of Work: repipe entire residence,replace main water line,replace water valves and repair drywall when finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Toni Y.
11/2008
5.0
plumbing
  + -1 more
It went really well. The plumber was nice enough to actually start the job, leave to let me do more work, and then come back later to finish. They didn't charge more than one service call, which I thought was really nice. He completely the job quickly and did a great job.
Description of Work: Moved faucet in bathroom. Had to replace a shut off valve. Replaced all connection fittings and shifted the plumbing over about 6 inches. They replaced the new vanity and reconnected the new plumbing to new faucet, all of which were supplied by me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366

Response from Baker Brothers Plumbing Heating & Cooling LLC
I AM THE OWNER OF BAKER BROTHERS PLUMBING, AND APPRECIATE THE HONEST AND POSITIVE COMMENT THAT YOU HAVE MADE ABOUT MY COMPANY. IT WAS A PLEASURE HELPING YOU IN YOUR PLUMBING TIME OF NEED. I HOPE YOU HAVE A MERRY CHRISTMAS, HAPPY HOLIDAYS, AND A HAPPY NEW YEAR. THANK YOU, ELAINE C.

john H.
01/2008
1.0
plumbing
  + -1 more
Promised to come Monday, but canceled and guaranteed they would come Tuesday. Didn't show Tuesday either, and hung up on me when I called to complain. Then threatened me with physical violence when I got mad.
Description of Work: Install new water service to addition.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Baker Brothers Plumbing Heating & Cooling LLC
THIS IS THE FIRST TIME THAT THIS HAS BEEN BROUGHT TO MY ATTENTION. WE NEVER DID ANY WORK FOR THIS CUSTOMER, HE CANCELED BECAUSE HE DIDN'T WANT TO WAIT FOR BLUESTAKE TO COMPLETE THEIR JOB, PRIOR TO US DIGGING. WE ALWAYS WORK WITH BLUESTAKE TO MAKE SURE NO POWER/ELEC/TELE ETC. ARE HIT. FIRST, NONE OF MY EMPLOYEES WOULD TALK TO ANY OF MY CUSTOMERS WITH ANY DISRESPECT. I AM THE OWNER OF BAKER BROTHERS PLUMBING AND AT NO TIME DID THE MAN EVER CALL ME TO MAKE A FORMAL COMPLAINT. SO THERE FOR IT IS HARD FOR ME TO BELIEVE ONE OF MY EMPLOYEES SPOKE TO HIM IN THAT WAY. HE HAS NEVER PROVIDED A NAME OF THE SAID EMPLOYEE THAT HE IS ACCUSING. THE OFFICE STAFF THAT ANSWERS MY PHONES ARE 4 WOMEN, WE DON'T HAVE ANY MALES ANSWERING MY PHONES. THE ACCUSATIONS OF THREATS OR FIGHTS ARE COMPLETELY FALSE AND UNFOUNDED.

07/2006
5.0
plumbing
  + -1 more
I WANTED A SINK WITH THE SPRAYER OFF TO THE SIDE, MY ORIGINAL SINK DIDN'T HAVE IT, THEY FOUND ONE AND HOOKED IT UP FOR ME. IT WAS A BIT OF AN EMERGENCY BECAUSE I COULD NOT USE MY SINK (THE HANDLE FELL OFF). THEY CAME RIGHT AWAY TO INSTALL THE NEW ONE.
Description of Work: I HAD THEM PUT IN A KITCHEN SINK. MY SINK HANDLE FELL OFF OF IT, SO I NEEDED A NEW ONE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from Baker Brothers Plumbing Heating & Cooling LLC
I AM THE OWNER OF BAKER BROTHERS PLUMBING. I WOULD LIKE TO THANK YOU FOR YOUR HONEST COMMENTS. I AM GLAD WE WERE ABLE TO HELP YOU WITH THE KITCHEN FAUCET. WE APPRECIATE YOUR BUSINESS. I HOPE YOU HAVE A MERRY CHRISTMAS, HAPPY HOLIDAYS, AND HAPPY NEW YEAR. SINCERELY, ELAINE

JOHN W.
07/2006
5.0
drain cleaning
  + -1 more
THE QUALITY OF SERVICE THAT THE BAKER BROTHERS PERFORMED WAS GREAT. THEY CAME AND GOT RIGHT TO WORK. THEY FINISHED THE WORK IN A TIMELY MANNER. THE GENTLEMAN WAS VERY POLITE AND RESPECTFUL ON WHAT I ACTUALLY NEEDED THEM TO DO.
Description of Work: MY DRAIN IN MY KITCHEN SINK WAS CLOGGED AND WE HIRED BAKER BROTHERS TO UNCLOG IT FOR US.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Baker Brothers Plumbing Heating & Cooling LLC
I AM THE OWNER OF BAKER BROTHERS PLUMBING AND WOULD LIKE TO THANK YOU FOR THE OPPORTUNITY TO HELP YOU WITH YOUR KITCHEN STOPPAGE. WE TRY TO GET JOBS DONE IN A TIMELY MANNER AND STRIVE FOR YOUR SATISFACTION. YOUR HONESTY IS MUCH APPRECIATED IN THIS REPORT. MERRY CHRISTMAS, HAPPY HOLIDAYS, HAPPY NEW YEAR. SINCERELY ELAINE
    • 1(current)
    • 2

Contact information

1095 S Tyndall Ave, Tucson, AZ 85719

http://www.tucsonplumbinghvac.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines

FAQ

Baker Brothers Plumbing Heating & Cooling LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Baker Brothers Plumbing Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Baker Brothers Plumbing Heating & Cooling LLC offers free project estimates.
Yes, Baker Brothers Plumbing Heating & Cooling LLC offers eco-friendly accreditations.
No, Baker Brothers Plumbing Heating & Cooling LLC does not offer a senior discount.
Yes, Baker Brothers Plumbing Heating & Cooling LLC offers emergency services.
No, Baker Brothers Plumbing Heating & Cooling LLC does not offer warranties.
Baker Brothers Plumbing Heating & Cooling LLC offers the following services: Water and Gas Re-piping, Water Heaters, Air Conditioning, Heating, Sewer Plumbing Rooter services, Leak detection, Back-flow testing- All plumbing residential and commercial service calls.No job to small.
Ask for details

Contact information

1095 S Tyndall Ave, Tucson, AZ 85719

http://www.tucsonplumbinghvac.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM