Baker's Mobile Aire Inc

Excellent service and price! A/C stopped during heat wave and Bakers got it fixed quickly and for a great price. Saved me $1800 from a competitors quote. The guys were so courteous, weren't trying to sell me anything I didn't need but did show me how to change my filters! These are now my A/C guys.

Spoke at length with the owner before scheduling service, and owner said " I'm sending the technician James that I send to my family when they need service." James arrived and checked the system but suggested the Capacitor be replaced and a part that runs from $12.00-$28.00 was charged $225.00 for the capacitor. Grossly overpriced. ( I checked on line for prices after he left) When he installed the capacitor, James didn't place the metal bar across the capacitor to secure but left the capacitor in the box and placed it unsecured in the unit. Didn't check the inside unit in the garage. I didn't call them back to do any other work, and would NOT recommend. Very disappointed that this business is on Angie's list, as I use Angie's list exclusively when looking for any type of service.

I called Baker's Mobile Aire because my AC, which is only 5yrs old, was not cooling. While I was talking to the office, they said a Tech had just finished another job and could be here in 20 minutes. All other companies I called were 2-3 days. James came and immediately knew what the problem was. I needed 5 pounds of coolant added to my system($475 + service call fee of $95). I was glad he fixed my unit and had him add a dye($250) to see if I had a leak. The follow-up appointment for the dye check was three weeks later. There were NO leaks found. The reason for dye was that three weeks prior to my AC not cooling, I had another company(Alaskan) come out and do a maintenance check. All they wanted to do was sell me a service contract and mentioned nothing about my AC refrigerant being low, but that my AC coils needed cleaning. According to James, my coils were fine. So, I highly recommend Baker's Mobile Aire.

Efficient, thorough check-up. Most of all, did not try to "up-sell" or use fear tactics. As repeat and Angie customer, gave me 10% off. To note, my run capacitor slightly out of tolerance, showed me capacitance reading, but did not pressure me to act now.

Very efficient. Found a capacitor below spec. When I asked if cheaper for me to buy and replace it or have them provide and install, tech was VERY honest and said cheaper for me to do it. I like honest techs. Baker's Mobile Aire Inc is the only company I deal with for my home heating and a/c service.......has been out at the house at least 4-5 times for preventative checks.

Excellent. Our house has a vertical dryer vent. Apparently, it hadn't been cleaned since our house was built in 2001. The lint pulled from our vent filled an entire shop-vac tub! We were probably headed for a house fire. I highly recommend this service. The man from Mobile Aire was in and out in about 45 minutes. He explained what he would do, he got right to work, and we put everything back the way it was and tested the dryer when he was done. He showed us all the lint he had extracted, and explained that one of the the leading causes of house fire in Tucson is dryer-vent build-up. Out of curiosity, I checked online. According to Tucson Fire department, the leading cause of house fires in this area is unattended cooking, but according to the national Fire Protection Association, dryer fires are a common cause. Here's an extract of their report: Report highlights In 2010-2014, U.S. fire departments responded to an estimated average of 15,970 home structure fires involving clothes dryers or washing machines each year. These fires caused annual averages of 13 civilian deaths, 444 civilian injuries, and $238 million in direct property damage. The vast majority of fires (92%) involved clothes dryers. The leading items first ignited in dryer fires were dust, fiber or lint (26% of total) and clothing (26%), while items first ignited in washing machine fires were part of the appliance itself, including wire or cable insulation (26%), appliance housing or casing (24%), and drive belt (11%).

Went well. Found more than I expected.

They are very honest, and they do good work.

I was totally impress with the response, customer care, expertise and professionalism. From the initial call thru arrival and followup you cannot ask for better. Marks phone response was beyond my expectation with his answers an they could be of help. James (tech) was another with a positive attitude "can do". His expertise is one to be recognized. He was able to diagnose the error an complete repairs. Quote for future services was completed an to be scheduled.

The guy who came was wonderful. He was skilled at his job, professional, friendly, and had a great attitude. Our dryer works great as a result of the service he performed. We would definitely use Baker's Mobile Air again.

Excellent! James was professional, thorough, friendly and efficient. In a busy A/C repair season, my request was promptly executed. I would use Bakers again.

Great. We had tried it ourselves and even had the right equipment. But there was a bend in the vent that we couldn't detect and they were able to clear it.

The estimate and work was done very quickly and professionally in a tight timeframe. I am quite pleased with their services.

It went very well. I got an appointment the day I called, the technician arrived on time and was very professional. My dryer vent is clear and my dryer is working great.

Knew there was a problem with dryer venting, since it was taking too long to dry clothes, in a new machine. While a/c worked fine, it was a newly purchased home, and thought it a good idea to have unit checked/cleaned. Baker's/Manny arrived, and first checked the a/c unit. No cleaning, just visual inspection, with feedback, it had not been properly maintained over it's life (12 yrs), and had multiple mechanisms "ready" to fail. Due to parts cost, his recommendation was to replace entire unit. Communicated that our home warranty would cover replacement, when needed. Next, the dryer vent. At initial inspection, Manny believed there was no actual exterior vent duct, just an open pipe, terminating underneath the house. As he attempted clean the pipe, he then believed the open pipe was terminating into a pool of water. We happened to have another vendor onsite, completing unrelated work, who became involved, when Manny shared that water was collecting underneath the home. Manny was unable to gain access, but alternate vendor was, and began his inspection. He discovered there was a vent duct properly installed, but had somehow been filled with water, and was unable to drain. That vendor disconnected the vent pipe, drained it, then reconnected at alternate location. Baker's was present, but strictly as an observer at this point. Vent was ultimately cleaned and cleared, but not by Baker's Mobile Aire. Sort of anticipated some sort of compensation, for Baker's inability to complete service; watching another vendor do the job, who charged as well, but that did not happen.

Performance of dryer was still poor after service. Called to report and technician came back right away. Confirmed he had left job incomplete. Completed work at no additional charge and dryer now works fine.

Very well. Only problem was part of the issue was an electrical box problem and Baker's does not do electrical work or recommend anyone (not a criticism, I just know some AC contractors offer electrical expertise). Also, the unit is so old that Baker's may not be able to fully repair it, but it does cool so we are good for now. Again, not Baker's problem or fault , they are trying to locate the part but it may not be available. The manager on the phone is very helpful and the technician was easy to work with, so customer service is great!

Manny was great! Knowledgeable, fast, thorough and informative. Even took before and after photos. He gave me recommendations for a better dryer hookup and future cleanings. Good value.

Due to the distance of our AC unit from the street in front of our house, Baker's had to use a larger than usual crane to move the unit. Baker's was very professional and promptly answered my phone calls and emails. They showed up on time and were careful not to damage roof shingles that were not going to be replaced. During the removal of the unit, I was shown that the previous installer (not Baker's) had left large gaps at the bottom of the ductwork where it met the supply and return air ducts. When Baker's reinstalled the unit the correct way, the loud whistling noise from these gaps, which we had assumed was normal operating noise, totally disappeared. I would use this company again with no hesitation.

He did an excellent job, laying out all of the options, and then doing the option I chose.

As long as I own a home in Tucson, Baker Mobile Air will have my business. I got 2 quotes for a failed A/C. Bakers quote came in cheaper and was a complete quote. The other company said they would have to send someone back out to be able to give me a quote for a replacement unit. When I called to ask a couple more questions I started a conversation with Todd (later to find out he was the owner). Todd was very straight forward and gave me his opinion on what he would do if he were in my shoes. I could tell he had my best interest in mind and not his profit. I was surprised at Todd?s honesty; usually most companies will try to get you to buy more even if it is not for your benefit. Todd went out of his way to research the best solution to my problem. I planned on giving him a good review from our first conversation, but after dealing with Todd during the whole interaction, I will give him great reviews and more importantly my continued business. I can honestly say this is one of only a couple of businesses that I have dealt with that have exceeded my expectations.

He did a very thorough job. Explained to me what the problem was and how to keep the problem from occurring again.

I live out of state so I am not able to be at the property. After having a bad experience with another company, I contacted Baker's and requested their assistance. I told them them what happened and showed them the pictures that the previous company texted me. Todd was very professional and sympathetic. He was able to do the inspection the same week and he told me what to expect. Also, he mailed me a copy of the invoice that states exactly what was done at my property. I'm really happy with Baker's and will be using them in the future. It's good to have someone that I can call while I am out of state.

Professional and experienced technicians

Fabulous company!! Prompt, excellent customer service, great follow through, great experience with this company. Will absolutely use again, and will not hesitate to recommend to friends!