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AUTOMATION SPECIALISTS INC

Stereo and Home Theater Systems, Central Vacuum Cleaning, Home Automation,

About us

Automation Specialists sells, designs, installs and services audio/video/home theater/music/automation/control systems for the home and commercial markets. We provide solutions, not boxes like the Best Buy big box store. We work on existing structures, remodels, new builds, retrofits and are frequently upgrading systems. Our two main goals in every job are to deliver a simple to operate solution and to install a system that’s aesthetically pleasing while still meeting the audio and performance goals of the client. We’re a full turnkey operation; meaning we’re direct dealers for products (speakers, televisions, receivers, etc). We can design it, provide it and install it. We’ve been in business for 15 years. We’re technically a contractor with the state; not a retail store and operate by appointment. We have two showrooms; our office on Grant Road and I use my home as a showroom

Business highlights

29 years of trusted experience

Services we offer

We specialize in home automation, home theater installation, surround sound, security intallation and monitoring, lighting systems, central vaccum systems, teleisions, speakers, structured systems wiring.


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
Showing 1-1 of 1 reviews

Stephen Z.
09/2011
3.0
home theater design
  + -1 more
I contacted David from Automation Specialists to provide an estimate to have the house we were buying fully wired with coaxial and network cabling for TV and Internet to each room and a handful of security cameras. He came out and did a site visit and at the time was very friendly, easy to talk to, and informational. After approximately 3-5 days, he provided an estimate as discussed. His estimate was approximately $2k higher than some other estimates I had received, but I was OK with that because the residential structured wiring market is not straight forward. As a week or two passed, my wife and I determined a few things that we'd like to do differently so I sent David an email with our proposed changes to include a diagram. I explained that his company was on the higher end of the estimates that I had gotten and asked if I could purchase all the materials for the project myself and then just have his company provide the labor. After a few days passed, he responded with a very bland, "I am no longer interested in your project". I found this to be very rude and not the way to conduct business, especially in today's economy and uncertainty. I know that I will never recommend his company to any of my friends or colleagues, and its a shame because they may do a very good job.
Description of Work: Provide an estimate for structured wiring in a retrofitted home.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0


Response from AUTOMATION SPECIALISTS INC
As I explained, we are a solution based company providing proven materials and skilled labor to provide a solution that meets a set of goals and that has a predictable outcome that can meet our customers expectation. When the customer wanted to move "outside of our box" and provide his own materials, I could no longer guarantee meeting his goals, outcome and expectations, nor provide him with a solid warrant. I was therefore was no longer interested in the work. The customer was seeking a service that we did not provide so I feel that his review is unfair.

    Contact information

    4237 E GRANT RD, Tucson, AZ 85712

    www.automationspecialists.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Central Vacuum Cleaning,
    Home Automation,
    Home Security Systems

    FAQ

    AUTOMATION SPECIALISTS INC is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    AUTOMATION SPECIALISTS INC accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    No, AUTOMATION SPECIALISTS INC does not offer free project estimates.
    No, AUTOMATION SPECIALISTS INC does not offer eco-friendly accreditations.
    No, AUTOMATION SPECIALISTS INC does not offer a senior discount.
    No, AUTOMATION SPECIALISTS INC does not offer emergency services.
    No, AUTOMATION SPECIALISTS INC does not offer warranties.
    AUTOMATION SPECIALISTS INC offers the following services: We specialize in home automation, home theater installation, surround sound, security intallation and monitoring, lighting systems, central vaccum systems, teleisions, speakers, structured systems wiring.

    Contact information

    4237 E GRANT RD, Tucson, AZ 85712

    www.automationspecialists.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed