Audio Video Technologies

I do not understand why two techs were sent and one tech did all the work. Total time spent in my home was 25 mins and the bill was $85 while rate per hour was $95. I'll give them a break for mileage from Tucson to Green Valley but how many other Green Valley customers are paying for that trip in one day?

Workers were polite and pleasant. Their job was to install/move 6 CCTV cameras, and to install and configure a (iDVR PRO brand) home security digital video recorder. Workers showed up on time, but without the necessary tools nor the necessary materials required to complete the job. Their President estimated the number of hours required to complete the job, I agreed to that number of hours, and then the job took (and I got billed for) eight times that number of hours. After negotiating, my actual cost was five times the President's estimated cost. They sent two workers, one of whom was not well trained, and who actually slowed the job down because of all the incorrect things he did. Of the six cameras they installed or moved, two still do not work correctly. Their President assured me that they had familiarity with all manner of DVR's. They were not familiar with the DVR model I asked them to install, and they did not take the professional time to research it (before coming to my house) so that they would be capable of configuring it properly. My DVR is still not configured properly. They did not document all of their work (ie: labeling wires, writing down passwords). They had other jobs scheduled, and two times had to leave my home with my job unfinished, to attend to other scheduled clients. So, their President's estimate of a one day job actually took 4 days. Their President assured me that his company, Audio Video Technologies, had a 17 year history and a good reputation, but did not feel that my job was worth his time to come to the job site when these problems occurred. Lastly, they borrowed a couple of tools from my workshop (with my permission) but did not return all of my tools.

At $180/ for two professional men, I cannot complain about the cost. I was only concerned that they would work slowly and draw out their billable time. That did not happen. Instead they moved deliberately, so it seemed, and not haphazardly. They were a team. We were very pleased.

Wayne lied. Gave me a quote and did not stick to it. If you are old, do not trust Wayne. Took advantage of the situation.

Audio Video Technologies were prompt, polite , within the estimate and knowledgeable. All in all a pleasant experience. Robert the installer was great.

Great overall experience, but never did receive an invoice for the work that was done. I save all home work invoices for future home sale and proof of improvements.

Very efficient and did the job quickly.

The technician was extremely helpful and pleasant.

Audio Video Technologies made and appt , was on time, gave an estimate and we replied. Date was set, very polite and efficient installers came and did a great job.

This is a very good company. The employees are exceptional.

Wayne did everything as promised. Kept me informed of the equipment delivery and scheduled appropriately. The team that installed our surround sound. did a nice job on the installation and cleanup. The also advised (before cutting holes in the wall) that they do not do drywall repair, but they did cut the holes (and saved the pieces) so the repair job was minimal

Wayne and his crew were all very knowledgeable, friendly, and did a great job setting up our equipment.

Replaced an old receiver which was barely working. also replaced an old TV-Cable Box cable which they said would improve my picture. It did! Also removed some obsolete equipment I had. They were very knowledgeable and did a great job in a timely manner. My only complaint is they didn't wan me how expensive receivers are.

Very knowledgeable, professional, friendly did an excellent job.

Fast service and good communication.

Make sure they leave all paperwork in case you need to make adjustments to your system

Had a TV antenna installed. Overnight the antenna lost most of the channels. AVT replaced the antenna at no cost with a better one.

The main installer for my surround sound was extremely knowledgeable

Knowdgeable and professional

So far so good. The system is great, sounds great. They recommended a TV that, in my opinion, is too big for the space it is in. We will still need training on how to use our system, so we will see how responsive they will be over the next 90 days.

This company did an excellent job in troubleshooting the issues I was having with my sound system. They were on time and even called ahead to let me know when they would be arriving. The cost of the work they performed was very reasonable.

The company arrived on time and finished as expected. Staff were professional and knowledgeable.

The technicians were extremely knowledgeable and courtious. They got their job done in record time and we're completely prepared to do the job. Very pleased with my decision to use this company.

They are fast, knowledgeable, polite and fun to be around. They go above and beyond the usual workers who come to the home. I recommend without reservation anyone needing AVS help to use this company..

Wow, these guys are great! After reading their reviews, I waited another week to get them. Well, worth it for me. We scheduled an time and they were there. Their installation was clean and very professional. After the installation, they explained the system and ensured I was comfortable with using it. I truly am glad I decided not to take this project on as a "Do It Yourself". I will definately call Audio Video Technologies, when I have a project in their specialty. I will be recommending them to anyone I know planning to install a surveillance system. Thank you Team AVT!