A chronology of events best illustrates what happened: 3/12/2015 Owner comes out to discuss job. Recommends some actions for insect control and discuss new work. Seems very knowledgeable. 3/20/2015 After repeated requests, a quote is finally received. 3/20/2015 I agree to work statement and price and tell them to start work. 3/27/2015 Advised cleanup work to start 4/2 around 1 PM. 4/2/2015 Crew arrives 3:45 PM with no idea of scope of work committed by owner. Crew works until dark without finishing. 4/2/2015 Called owner. Says rest of cleanup will be performed with 4/11 or 4/18. 4/20/2015 After no communication from owner, I cancel new work and request cleanup be completed by 4/23. 4/23/2015 Crew arrives in PM, rushes through most of outstanding work and leaves without another word to me. The cleanup work was never completed as committed by the owner on 3/12. The infested plant was not sprayed as promised. The growth impinging on the driveway was not trimmed. Bottom line: Communications were abysmal. Owner talks a good game, sounds very knowledgeable about plants and landscaping but fails to meet commitments and didn't communicate well with me or indeed even his crew for the 4/2/2015 work. Email documentation is available for all of the above.
Description of Work: I wanted the firm to do cleanup maintenance and some new landscaping work. The jobs were quoted at $430 and $500 for a total of $930. Because of a total lack of communications and commitment, I cancelled the second part. I received no further communications except a bill for the first part, which was promptly paid.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$430
Henry E.
08/2012
5.0
landscaping
+ -1 more
Great. They planned and executed the project on time and on budget.
Description of Work: This company planned and installed a backyard layout, replaced trees and plants in the front yard and is in the process of building a patio and outdoor kitchen facility. They are responsive, interested in your ideas, and enthusiastic about what thet create. We couldn't be happier with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Carol H.
07/2012
5.0
landscaping
+ -1 more
I'm very happy with them. They're timely and they have a good work crew. There are normally 3-4 people in my yard for normally 3-4 hours. They remove all the debris. They do irrigation as well. They do recommendations too, they help me figure out my whole backyard and advise which plants are low maintenance that flower at different times during the year.
Description of Work: I use them for landscaping. They do a lot of my yard work too.
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Service Categories
Landscaping
FAQ
ARIZONA PROSCAPES INC is currently rated 4.7 overall out of 5.
No, ARIZONA PROSCAPES INC does not offer free project estimates.
No, ARIZONA PROSCAPES INC does not offer eco-friendly accreditations.
No, ARIZONA PROSCAPES INC does not offer a senior discount.
No, ARIZONA PROSCAPES INC does not offer emergency services.
No, ARIZONA PROSCAPES INC does not offer warranties.