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30 years of trusted experience
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Reviews
4.023 Reviews
Showing 1-23 of 23 reviews
William B.
06/2017
pool cleaners
 + -1 morePerfectly installed
Description of Work: Installed handle near spa to assist entry and exit.
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Yes, I recommend this pro
Don S.
12/2016
pool cleaners
 + -1 moreless the a year after deck painting I had stains that were reappearing and paint on the water fall under the water fall started pealing. the second time that I contacted them I was told by the owner that he would not continue to warranty this. When I talk to the guys that came to repair the water fall I was told that the deck stains reappeared because the deck was not clear coated. the owner never gave me that option on the first visit instead steered me to the water fall. The guy that came to fix the water fall told me to clear coat the water fall below the water line to stop the paint peeling and now is all white and looks like crap. I had an appointment to clear coat the deck @ additional cost ($1700+$545) and when I contacted the owner about the water fall I got excuses, then called and canceled the appointment to clear coat the deck so now I have to find someone else to repair what they should have taken care of at further cost. Does not backup there work
Description of Work: Pool Deck & Rock water feature
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$1,700
Stephen S.
09/2015
pool cleaners
 + -1 moreN/A
Description of Work: N/A
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$1,016.55
Josie M.
07/2014
pool cleaners
 + -1 moreWhen they first came out they wanted the vacuum to suck the algae; but they were able to add the right chemicals to make it balance. We have been with them since and signed up with them for $99.00. They are reliable. They come out every week and I do not worry about having them out at my house. They skim the pool, brush the walls, they keep the chemicals balanced and makes sure the chlorine is added and every month he cleans the main filers. I also recommend them to others.
Description of Work: I purchased a Big Deal from this company for: $49 for a Pool and Spa Tune-Up + Inspection!
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Yes, I recommend this pro
$49
Elizabeth J.
06/2014
pool cleaners
 + -1 moreThe staff was not familiar with my pentair pool pump and unfortunately the man did not adjust the timing/settings as requested 6 months earlier. The staff showed up each week (which is more than I can say for the staff of 1st Choice Pools) Cleanings were done adequately most weeks, but pool was not vacuumed each week. Good service, but not outstanding.
Description of Work: Used the 49 special to have them do a one time cleaning and evaluation. Then hired them for monthly cleanings/maintenance for 6 months
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Yes, I recommend this pro
$120
Frederick R.
03/2014
pool cleaners
 + -1 moreIn a word, utterly pointless. I am not going to elaborate, it was just overall lousy.
Description of Work: Fussed around with a skimmer.
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$49
Tony V.
10/2013
pool cleaners
 + -1 moreService was provided by Aaron. He was extremely polite, professional, cordial and punctual. I had problems for numerous consecutive weeks where the pool had lots of mold growing. They just weren't putting enough chlorine in the feeder. I mentioned this several times to Aaron but there continued to be problems. About half way through the 3 month service he finally started adding more chlorine and the pool started to look better. The pools was not swept well. There was dirt and mold on quite a few side and bottom surfaces. I think the problem is that my pool is a little larger than average. Therefore, they needed to use more chlorine and would need to take more time to sweep it properly. While I somewhat understand their position, they should have place size restriction in their and quot;Angie's Big Dealand quot;. I even told Aaron and the owner Jim, that I would be happy to pay extra for additional chlorine and chemicals. They never did charge me extra so I appreciated that.
Description of Work: Weekly pool cleaning service.
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$139
SANDRA S.
09/2013
pool cleaners
 + -1 moreThey are reliable and professional. My pool was green and looked like a swamp but they were encouraging and quickly got it clear and swimmable.
Description of Work: Weekly pool maintenance
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Yes, I recommend this pro
Ney G.
08/2013
pool cleaners
 + -1 moreIt was very good and excellent. I just paid the price for the big deal. They're reliable. I would definitely use them in the future.
Description of Work: I purchased a big deal for Arizona Pool Restorations. They actually did scrub my tile floors.
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Yes, I recommend this pro
$156
Sean G.
08/2013
pool cleaners
 + -1 moreIt was an Angie's List Big Deal that I purchased. I had to call a couple of times to get an appointment. Other than that it went fine. I called and asked for additional information on pool services and they never called me back.
Description of Work: I used Arizona Pool Restorations to clean the pool's filters and skim the pool. They also tested the water.
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$49
Carol S.
06/2013
pool cleaners
 + -1 moreThis was a ploy to get people signed up with a monthly service. They didn't want to test the chemicals. What does pool restoration mean if they won't even test the chemicals? With a little prodding, he did it. When you sign up for monthly service, that's when they want to test your chemicals. The technician is very thorough and trustworthy. Been on the job three months now. We had trouble trying to pay with a credit card on PayPal initially, but it finally worked this month.
Description of Work: Vacuum's pool, test chemicals
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Yes, I recommend this pro
$99
Jonie H.
05/2013
pool cleaners
 + -1 moreWasn't crazy about the explanation for chemicals, If they do not have the chemical the pool needs they would acquire it and charge us additonal for it. What? I thought they were offering us a cleaning and chemical service? Oh, and it will cost extra to really look at the automatic pool filler and to fix it. Didn't really seem interested in providing us a service. Just tried to get in and out quick to make the $45.00 charge worth it for them.
Description of Work: Vacumed and checked the chemicals. Looked at the automatic filler and pump.
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$45
Response from Arizona Pool Restorations
Gale L.
05/2013
pool cleaners
 + -1 moreSee above
Description of Work: I attempted to get the company to do pool repairs for me, but they stopped returning my calls. Apparently they were too busy to do my job.
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Response from Arizona Pool Restorations
Bruce D.
05/2013
pool cleaners
 + -1 moreIt was nice, didn't even have to think about it and the pool was always perfect and ready to be swam in!
Description of Work: Weekly Pool cleaning service.
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Yes, I recommend this pro
$130
Jason M.
05/2013
pool cleaners
 + -1 moreThere is a problem with my back wash valve which I've always known about, and actually have been able to maintain myself. Because of this problem the back wash valve sometimes dries out and starts to stick if it's not serviced regularly. I've had others service it for only $60 but they tried to tell me it would be $250 to repair the valve. Because of this back walsh valve not closing properly, I went out of town and came back my pool water level which had sunk about 6 inches, because water was flowing out of the pool. They told me I needed phosphate remover, which basically removes the food algae feeds on. I bought the box of phosphate remover, and added it to the pool. Then a few weeks ago, the guy said we needed to add more. He was telling me there was a problem with my water, but when I went to my nearest pool store and they tested my water they told me it was perfect. They also came out a couple weeks ago and said my three months was already up when in fact I still had 1 month left. And in another instance the guy basically came in and checked the water while I was sitting waiting, he started to head back to his car to leave and I intercepted him. The pool looked awful, and I asked him what he was going to do. He ended up staying another half an hour after I caught him, and I knew he hadn't done what he should've because he stayed the extra half an hour. I called the manager and told him we need to have someone else come out here because it still looks absolutely awful. The manager said sometimes he tries to protect the customer by not recommending the full needs of the pool because he doesn't want to charge any extra fees. I understand why he did that, but basically the point is this guy doesn't know what he's doing. In the past 2+ months (I still have some remaining time left on my service from the deal) the manager only came out just this past week. At no point in the last couple months have I felt that I could get in pool, which is why I bought the deal first place. I could've done a better job myself.
Description of Work: They were supposed to come out and clean my pool as a weekly service. My impression was they'd have it cleaned once a week.
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$139
Response from Arizona Pool Restorations
lucinda M.
04/2013
pool cleaners
 + -1 moreWe were both at work but I had spoken at length to the owner of the company about tile/calcium buildup. I explained it was tough to be home but one of us would be during their service. He explained what they would do, how they could help us in the future, and it all came to pass just as Jim explained. They called before they came, checked in, got started, and we came home to see the end of the process and approve of their work. James gave us good tips on maintaining the pool and the process he had completed. They cleaned up well, provided extra documentation, and explained what their weekly pool service could include that varied from our existing service. We plan to switch to Az. Pool for the monthly service to help maintain this new looking pool. We felt confident of their work and appreciated how polite as well as thorough all employees/owner have been. We also discussed some resortation work of the deck. They will be out to offer a bid. Others I called were way overpriced and truly not all that interested. Thanks to Angies' List our pool will be ready for summer.
Description of Work: James and his team member showed up on time and cleaned the tile around our Pebble Tek pool. He gave us excellent advice about calcium buildup and improving the pool's appearance. They were professional, thoughtful, and cleaned up well afterwards. Just a super experience and we felt confident we had found them on Angies' List. I had called two other big names in town who were everything Az. Pool Restorations are not. So glad I kept trying to find the right company.
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Yes, I recommend this pro
$399
Daniel D.
04/2013
pool cleaners
 + -1 moreService call was completed effciently and in a timely manner. He offered helpful advice and provided a complete list of the services he could offer in the furture. This was a very good experience!
Description of Work: Basic service call to check all equipment and chemical levels.
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Yes, I recommend this pro
$49
patrick M.
03/2013
pool cleaners
 + -1 moreThey are doing a very good job. They are very prompt and very punctual. They are here when they say they will be here and they are doing what they said they would do.
Description of Work: Arizona Pool Restorations maintains my pool on a weekly basis which includes cleaning and chemicals.
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Yes, I recommend this pro
$139
Thad W.
01/2013
pool cleaners
 + -1 moreWe had a lot of calcium buildup at the pool and spa waterline and waterfall. I called a few of the bigger pool companies and they came out and said they couldn't do the job as it would destroy the finish on the tile. Most wanted to replace the tile for approximately $5000. I had little hope of getting the tile cleaned up. Then Arizona pool restorations came out and they said they could do it for far less than $750. They did the work -- all tile looked new. I am really pleased with the job they did and would recommend them to anyone. I was so pleased I spend another $3500 on pool deck resurfacing, spa ladder installation, and some other work. They are a father son team and obviously take a lot of pride in their work. This was a very pleasant experience.,
Description of Work: Pool and spa and water feature calcium deposit removal. Complete pool deck restoration and application of top coat. Had a spa handrail installed that involved concrete core drilling of the pool deck.
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Yes, I recommend this pro
$4,500
Cathleen F.
11/2012
pool cleaners
 + -1 moreThe pool has an approximate 12and quot;x1/2and quot; crack in the Pebbletec lining. Half of of the pool has ceramic tile at the water line. The rest is natural rock and a water fall. The tile and rocks had a substantial build up of minerals from our hard water. We called several contractors for estimates. Out of 5 called, only 2 contractors returned our calls. Turns out the other contractor did not repair Pebbletec. The prices were comperable (sans Pebbletec repair) and this company seemed to be very knowlegeable when discussing the repair on the phone. They drove out and provided an estimate and suggested start date. Once we had agreed upon price, tasks and start date we were on our way. They showed up on time, and completed it all in one day. They cleaned up the area after themselves. The workers were informative and professional. We have a dog, and they were mindful to not let the dog loose. I would recommend and use them again.
Description of Work: They were AWSOME! The price was VERY competitive. This is the first time in 12 years we have had the pool repaired and only the second time we have had it cleaned. The repair consisted of mending our peppletec which had a large break (crack). You can not see where the repair was performed. They also cleaned the tile and natural rocks. They never looked so good. They showed up ON TIME, performed a great job, very professional customer interface. I would HIGHLY recommend these folks for all of your pool repairs. We are very satisfied with the whole experience.
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Yes, I recommend this pro
$1,200
Barbara C.
10/2012
pool cleaners
 + -1 moreto avoid the need for cleaning the pool tiles again. James was great about educating us a bit more on how to maintain the proper chemical levels for our pool as we do our own maintenance and pool chemicals. All in all we are very happy with the quality of work and service provided by Jim and James. I also like supporting a local family company. I would recommend anyone needing pool tile cleaning or repairs to give them a call.
Description of Work: We had AZ Pool Restorations clean the hard water and calcium buildup off our pool tile; we also had them remove and replace the caulking that had begun to deteriorate between the pool tile and the edge of the Kool Deck. A couple weeks later we had them perform the R-O water purification for our pool to get the calcium levels (as well as other levels) back in line. They did a great job and we are so happy with how our pool looks. Jim was very informative over the phone in giving me detailed information on the processes they use, and then Jim's son James came out to the house to give us a more complete estimate, especially since we had described such a wide gap in the deteriorating caulking (in places as much as an inch or more). James wanted to see the pool for himself before giving an estimate. He came out and discussed the possible reasons for the large gap (probably that end of the pool's Kool Deck has settled over the 14 years since it was installed by the previous owner, causing the Kool Deck to lift a bit at the edge of the pool; we don't think any structural support was ever placed under the Kool Deck at the time of installation). James gave us an estimate for cleaning the pool tile and removing and replacing the caulking. (Ultimately, after the work was done, James said it took almost as much caulking for that one end of the pool as for the whole rest of the perimeter! But the final cost was exactly as quoted). After calling some other places, we decided to go with AZ Pool Restoration and are very happy with our decision. They arrived exactly when scheduled and were professional and courteous. They worked most of the day, cleaned up after themselves and we are very happy with the results. They tested the pool water and found it was very high in calcium which can quickly add to the buildup (we had not changed out the water in our pool for over 8 years). We decided to go and head and do the RO purification of the pool water as opposed to emptying the pool and refilling. We had to wait a couple weeks for the water to clear after the pool tile cleaning, but they just finished the 24 hour RO process and the calcium level has dropped to almost a quarter of its earlier levels. Hopefully if we stay on it, we may be able
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Yes, I recommend this pro
$1,190
Roy S.
08/2012
pool cleaners
 + -1 moreThey do great work!
Description of Work: I used Pool & Spa Service and Repair a week ago.
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Yes, I recommend this pro
Michael F.
01/2012
pool cleaners
 + -1 moreI was looking for a pool company that didn't use coarse sand to clean the calcium off the tile. It was built up pretty thick over the years and I didn't want to have the tile scratched or damaged. I heard of a method that didn't use crystalized sand but a soft gel compound. I found there add on one of the mailers that come to the home and I called for an est. and Jim was polite on the phone and explained the process they use. I set up an appointment for the next week and they showed up right on time. The work was completed in 3 hours and included the cleanup and removal of all equiptment. Before they left they made sure all my questions were answered and suggestions were made to help prevent buildup in the future.
Description of Work: Cleaned white calcium off the pool tile
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Yes, I recommend this pro
$399
Contact information
3420 N Flanwill Blvd, Tucson, AZ 85716
www.arizonapoolrestorations.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 AMTuesday:
9:00 AM - 5:00 AMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 AMFriday:
9:00 AM - 5:00 AMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Decorative Concrete,
Fountains,
Pressure Washing,
Masonry
FAQ
Arizona Pool Restorations is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: Closed
Arizona Pool Restorations accepts the following forms of payment: Check
Yes, Arizona Pool Restorations offers free project estimates.
Yes, Arizona Pool Restorations offers eco-friendly accreditations.
No, Arizona Pool Restorations does not offer a senior discount.
No, Arizona Pool Restorations does not offer emergency services.
No, Arizona Pool Restorations does not offer warranties.
Arizona Pool Restorations offers the following services: Tile Cleaning and Repair. Swimming pool and spa Plaster and Pebble Tec stain removal cleaning and repair. Deck Restoration. Cleaning and restoration of fountains & water features. We are now offering weekly pool cleaning including equipment inspections. NOW INTRODUCING PLASTER AND PEBBLE TEC REPAIRS AND INSTALLATION by certified installers!
NA
Contact information
3420 N Flanwill Blvd, Tucson, AZ 85716
www.arizonapoolrestorations.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 AMTuesday:
9:00 AM - 5:00 AMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 AMFriday:
9:00 AM - 5:00 AMSaturday:
Closed