Arizona Painting Co - Tucson

Jonathan J (JJ my sales representative) and Tim and Todd (my painting team) are assets to AZ Painting Company. This has been a great experience and I am so pleased with the professional service I received from them all! If you need a painting job done well, I highly recommend Tim and Todd. Thank you!!!!

09/23: I was informed by the Regional Manager that AZPC doesn’t need to make new stucco flush with the existing wall structure to meet contract terms. Their definition of "minor imperfections" allows for bulging patches, which create noticeable depth differences from the original stucco. My photos illustrate this issue, lighter areas indicating the original depth while darker patches represent AZPC's work. The area beneath the window is so prominent it can be seen from down the street, making my house appear inconsistent in color. When I expressed my concerns, the RM said he would be fine with such work on his home, which is hard to believe. I was also told I can't escalate my complaint further, and that the owner monitors reviews, suggesting awareness of these issues and acceptance of the subpar quality. This is disappointing if it's true. I have filed a complaint with the ROC, but the vague requirements for stucco make a resolution unlikely, as AZPC refuses to take responsibility. * I hired Arizona Painting Company for exterior painting and stucco work and had a very disappointing experience. I do not recommend them due to inconsistent work quality, poor communication, and flawed oversight. Despite the promises on the AZPC's website of expertise, quality control, communication, and focus on customer satisfaction, my experience was quite the opposite. The estimator's inaccurate quote led to unexpected costs. The foremen lacked attention to detail and appropriate skills for my specific job, while the manager tried to charge extra for something already in the contract. The General Manager, who I was involved after struggling to gain traction on getting issues fixed with the manager, initially promised oversight but failed to follow through. My job had two elements: stucco work and exterior painting. Because most customers need painting only, I'll comment on my experience with both aspects separately. Painting: The initial crew made multiple errors, including neglecting some weatherproofing and prep work outlined in the contract. The second crew did not fully correct the caulking mistakes (ie: missing the entire window), deviated from the contract specifications, and painted lines crooked. Despite having a foreman, I had to push the manager to ensure the job met contract terms and avoid being charged to fix deviations. NOTE: The foreman inspecting the final work does the work, so the customer needs to advocate for themselves if contract steps are missed or work quality is lacking. Because of the inconsistent quality of work, I can't be sure it was all done correctly. I'd like to say the warranty can care for it, but a warranty is only as helpful as the company who fullfills it. Stucco: The stucco work was problematic from the start. The first crew didn't show up and subsequent residential crews made poor-quality repairs. The crews left the work exposed multiple times during monsoon. This could've been avoided if crews brought the correct amount of material with them. The texture was uneven and unsightly so I involved the manager and then the GM. Although the General Manager promised to fix these stucco issues, he changed his own plan multiple times, including hiring an unvetted company to fix the stucco. The GM ultimately assigned a commercial crew to retexture the area. There was no final oversight from him directly as promised. I was also charged extra for what one foreman said was a miscalculated area in the original estimate, and the manager’s offer of financing to pay for the additional cost felt exploitative and the manner greedy. I agreed to the additional charge but believe I was overcharged ultimately. I think the company charged me for time, not necessarily the size of the area fixed. The crew did not use time effectively. In the end, I have fallen stucco painted onto my foundation, a bulging patch, and ruined landscape rock from stucco waste. I'm disappointed with AZPC, from the GM down, in not providing the experience their website promises. Potential customers should research other options.

Very good.

Absolutely Fabulous, we are so happy with the finished result. From the first meeting with the Estimator, corresponding with the office staff, and finally with the crew themselves, we couldn't have had a better experience. Alfred, Jose, & Ricki were always on time, got started right away. They were very respectful of our home and possessions. They left our home spotless, they removed all debris, nothing was left for us to take care of. Over the years many pictures, painting, etc were mounted on the walls, leaving many holes. The crew patched them all, and you can't tell were they were at. We are looking to paint the exterior of our home next year and will be calling AZ Painting of Tucson to do the job. I hope we can get the same crew again. I would highly recommend AZ Painting of Tucson to anyone considering hiring a painting company.

completed ahead of schedule, very good job, even neighbors like it.

Fantastic.

Rep came out for estimate and then heard nothing from them. No estimate. No contact. Nothing. What kind of business is this place?

Our painters, Jose and Mario Fuentes did a superb paint job on our home, doors, fences and the wall surrounding our property. They were very pleasant and professional during the duration of the painting project. They were very meticulous with the preparation and painting of each area. Needless to say, we are very pleased and will surely hire Arizona Painting Company again in the future.

Very well. Loved Ernesto and Josh. They were hard workers, pleasant and motivated. Want to have Christmas with them :-) Impressed by the way Alphonso followed up and checked on the job. The estimator, Justin, was also pleasant to deal with and very efficient.

Very well. Kept informed during the process. All issues addressed that I pointed out before starting. I am pleased with the coverage and neatness of the job.

All work was done professionally with good quality paint. There was no spilled drops or overspray. Overal very well done.

Two man team exceeded my quality/ workmanship expectations producing a beautiful job in 4 days! Would recommend Arizona Paint to anyone!

Great! We love it!

A little longer than expected but quality was well worth the additional time. Jose did an excellent job.

I was extremely pleased with the results. The paint was top grade and application was excellent.

It went very well. They were very professional

Never showed up for the scheduled appointment, never called to explain.