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American Five Star Plumbing

Plumbing, Kitchen and Bath Remodeling, Drain Pipe Installation,

About us

American Five Star Plumbing is the premier plumbing contractor in the Tucson area. We pride ourselves on excellent customer service and doing the job right the first time. We want to be your plumber for life! We are a small company serving the entire Tucson area. We are happy to work directly for end customers or general contractors. Estimates are free in Tucson and most of the surrounding areas. Call us anytime!

Business highlights

15 years of trusted experience

Services we offer

Whole house water or gas re-pipe, water heaters, remodels, plumbing system maintenance, faucets, fixtures, pipe repair, new construction/additions

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

jane A.
09/2017
5.0
plumbing, home remodeling
  + 0 more
Very well. So good in fact that when we had an unrelated plumbing problem later, we called them.
Description of Work: They were plumbing contractors on a remodel of the master bath. They also repiped the entire home making a minimum of holes in the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

mike G.
10/2016
5.0
plumbing
  + -1 more
Very well. Steve not only replaced the pump, he also re-plumbed it. American Five Star is the best plumbing service we have ever used - they arrive on time, do what they say they will do, when they say they will do it! Steve also returns all calls promptly. We highly recommend American Five Star Plumbing!!
Description of Work: We needed a circulating pump replaced on our hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia D.
02/2016
5.0
plumbing
  + -1 more
Steve was fantastic. He was punctual, friendly, honest, and fast. His price was also very reasonable. We are so glad to have found him and will definitely use him again.
Description of Work: Replaced a toilet, as well as one of the floor bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brenda H.
12/2015
5.0
plumbing
  + -1 more
Steve Linville handled a plumbing repair for an issue that was caught during a home inspection for the home we were purchasing in 4/2010. He needed to switch condensation drain and drip-pan drain - mixed up by KB (builder). I called Steve because we had called his company when he was then known as G&R Plumbing. His partner retired - hence, new company name American Five Star Plumbing. I first met Steve when we called G&R Plumbing because of a leak at our main water pipe for the house we were selling on the NW side of town January 2010. I received a call at work from my neighbor that water was pouring out of the ground near the ground water meter box . Steve worked with his partner, and fixed the leak pronto. Which was great for us since we had just placed the house on the market. We were very happy with the service, cost, etc. I don't recall the costs, but I remember it was very reasonable for the work required to repair the break in the pipe. Because of this first great experience, we called the company again in April 2010, and discovered the new company name due to the reason noted above. I have used American Five Star Plumbing since we have been in the newer house in 2015 when we had a plumbing leak bathroom vanity. Again - same great service, and reasonable costs. We will continue to use Steve for our plumbing needs.
Description of Work: Repair of plumbing issues/leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ana R.
08/2015
5.0
plumbing
  + -1 more
It went great! Steve was very professional. He was the only one willing to come out to talk about what I wanted without charging me ahead of time (I contacted several companies that said they had to charge me to come out to see what I wanted and others who said they would charge $1500 without even looking at what I wanted). He was VERY punctual and professional. He gave me a fair quote and we were able to schedule within a reasonable amount of time. On the day of, again he was very punctual and professional. The job was done exactly as I wanted and we talked about making some modifications by moving the faucet to a different location in the future. He cleaned up after he was done, left everything looking great and was fair in his price. He even came in lower than the actual estimate. Overall, I was very impressed, the job was done well and I will be using him again in the future. This was a great referral from Angie's List!
Description of Work: Installed a water faucet for my outside patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Deborah H.
02/2015
5.0
plumbing
  + -1 more
Very satisfied with his work, would recommend him without reservation. He answered all questions, even about other unrelated plumbing matters.
Description of Work: Steve came out on 1/21 to look at job and set an appointment for 1/26. Arrived on time and completed the job of replacing a corroded pipe lead. He also installed a shutoff valve within the Angie's list cost deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Scott P.
11/2014
5.0
plumbing
  + -1 more
Steve showed up on time and went the extra mile to ensure everything was installed per plan. He used quality materials throughout the job. Would highly recommend
Description of Work: Installed new shower fixtures, spa tub, sinks and toilet in master bath as part of remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

John H.
03/2013
5.0
plumbing, drain pipe
  + 0 more
Steve visited our home two or three times before providing the service. He is a good listener and accurately assessed the situation and our particular concerns, time-frame, etc. On the first visit he provided a verbal "ball park" quote which was quickly followed up with a written quote. Even though we made some minor additions to the work that we wanted to have done, he still provided the service at the original quoted price. I could go on and on but suffice it to say that he provided excellent, quality workmanship, on-time and in a very professional manner. He was flexible and accommodating at a price that was very reasonable. We received 4 quotes prior to selecting American Five Star, so we know that the job was performed to the same standards as those better known companies that charge twice as much. I was also pleased that this company encouraged me to inspect the various components, joints, materials, etc. as the job progressed. It's nice to know what's now buried under my driveway. We have used four or five plumbers over the past seven years. American Five Star was not only the best, but certainly the most professional, accommodating and easy to work with. It was also nice to work with a company that refused to say anything bad about other plumbers who might be bidding, nor about whoever originally installed the water line, nor about Tucson tradesmen in general. Steve stuck to the business of doing the job that we needed done and I really appreciate that.
Description of Work: Replaced our 40 year old main water service line from the meter to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Scott T.
03/2012
5.0
plumbing
  + -1 more
Steve did a fine job. This was the third time I've used him. He is conscientious and genuinely interested in being cost-effective and practical. I'd recommend him for any job, small or large. This installation actually dramatically reduced the pipe banging sound to a tolerable level. We are going to continue to research this.
Description of Work: Steve installed a special water hammer arrestor per my specifications. I had this mysterious banging sound that prior water hammer arrestor devices had not eliminated. I came up with a contrived blind loop water pipe in the attic that I thought might work. Steve had previously spent time trying to sort this noise out, as had TWO prior big plumbing companies, to no avail. Only Steve spent the time and effort doing more research on this with me. The others quickly 'dismissed' me when the solution wasn't immediately evident to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Scott T.
03/2012
5.0
plumbing
  + -1 more
Steve is a solo operator, and I strongly prefer this kind of service, because the person who does your estimate is the person who does your work, and who is the person you talk to throughout the process. He is fully trained, licensed and bonded. Steve was flexible in times and dates, and did all the work quickly and professionally. He is readily reachable by phone for questions. There were no issues or concerns with the work done. He pointed out a few items of concern for the future, but didn't try to sell me stuff I didn't need.
Description of Work: I had just bought this house, and there were several different plumbing issues that needed fixing. These included repairing a freeze-damaged set of pipes outside; replacing some faucets; replacing a hot water recirculating pump; troubleshooting a pipe-banging issue ; and a few other basic plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    9841 E. Domenic Ln., Tucson, AZ 85730


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Natural Gas Lines,
    Water Heaters

    FAQ

    American Five Star Plumbing is currently rated 5 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    American Five Star Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, American Five Star Plumbing does not offer free project estimates.
    No, American Five Star Plumbing does not offer eco-friendly accreditations.
    No, American Five Star Plumbing does not offer a senior discount.
    No, American Five Star Plumbing does not offer emergency services.
    Yes, American Five Star Plumbing offers warranties.
    American Five Star Plumbing offers the following services: Whole house water or gas re-pipe, water heaters, remodels, plumbing system maintenance, faucets, fixtures, pipe repair, new construction/additions

    Contact information

    9841 E. Domenic Ln., Tucson, AZ 85730


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM