ALLIED GLASS SVC

Great. Installed new window one day after contacting Allied Glass for replacement.

Originally saw Allied Glass's ad in The Home Mag and after checking the reviews here on Angie's List I called and spoke with John. The next day they were out before noon. I originally was just planning to have 2 doors done, thinking the 3rd was "OK". But after Allied Glass finished up with the 2, reality kicked in and I truly saw how bad the rollers were... even on the door I thought was "OK". So while they were here I had them do the 3rd, which did wonders. It is hard to believe we put up with these hard opening doors for the past few years.

My slider door rollers were so rough you could barely open or close the door. I called on Wednesday for an appointment and they were here the following morning fixing my door. Scheduling with John was a breeze and repair person Gaelin was on-time (not always a given these days with some companies). Gaelin was very efficient, professional, personable, and helpful- he did such a great job that the door is now working better than it has in years. Price was in the ball park with other companies I called but it was the service that made all the difference. I will without hesitation recommend Allied Glass to everyone I know!

Excellent repair - professional work and done within an hour of scheduled appointment. Not inexpensive but worth it. These Milgard sliding glass doors are heavy - 8 feet high and definitely not a DIY job.

Adam installed new rollers, aligned and lubricated the door such that it now rolls very freely. He also improved the movement of the screen though not a part of the job. I love how the door works now.

Went very well. Adam was a professional and diagnosed the problem quickly and made the repair. The door now glides.

I was very pleased the service and integrity of the owner, John, and the installer, Adam. I called in the middle of a rainstorm on Saturday morning, not realizing that they were closed, but John sent Adam over to take a look anyway and within a couple of hours. The new window arrived on schedule and the installation went smoothly. Adam is professional and knowledgeable in his trade; he gave me recommendations and advice about a couple of additional windows that need attention.

Prompt, efficient, good work. We're satisfied.

We called and were given an estimate on the phone. The repairs were done two days later. Adam was professional, on-time and completed the work quickly. The doors work better than when they were new.

Adam was on time. He was very neat, professional, and pleasant to deal with. I am very happy with the result - a door that slides so smoothly - better than when it was new.

Excellent. Within 10 minutes of mInutes of meeting John, it was clear he was an experience profession. My house is a mid-century adobe block home and he is the first person I felt confident would not damage the adobe removing the original windows. I can't say enough good things about John and his company.

Assessed the problem quickly. Changed the dollars in a flash. Offered some helpful advice. Left no mess.

They were great - very fast and professional. They did a really clean job. It's been excellent with the rain and hasn't leaked at all.

Perfect! Adam did not have to remove the door to replace the rollers.

The service was wonderful. I had the single pane windows and doors replaced with low-e double pane glass. The new windows look much better in the house than the old silver aluminum ones did and the replacement was accomplished without any damage to the stucco of the house as John was able to slide the new windows right in. It is late April and I have yet to have to turn on the air conditioner at all and my electric bill has been cut in half. The professional and expertise of the service was wonderful and I would definitely use them again. John even helped me pick out what style of windows would work best in the house and I love them.

Super work. Everything repaired perfectly. Wouldn't hesitate to recommend.

Adam did a great job of installing new brass rollers on my vinyl door. He was very thorough, professional and on time. The door is operating perfectly. I was caught off guard by the $189 price tag though. Adam was there for 1/2 hour to 45 minutes and total parts installed were the two new rollers. I suppose I was charged a little more because I live in Sahuarita, but I thought $189 was a little steep for replacing two rollers and for the time it took.

The door has never worked better. The door slides easy that we have to be careful not to slam the door. Very pleased.

Super punctual, good communication, nice people. Highly recommend.

John and his assistant arrived as promised, and installed the new door promptly,and fixed the other door. A week or two after the installation of the new door, we had a heavy rain storm with blowing rain. The new door let in quite a bit of water, so I called John right away. He came and said the door was working as it was supposed to, with a small hole to let water out. But water poured in and had to be stopped with towels! I do not buy the explanation that it is working as it should . We have two other sliding glass doors on the same side ot rhe house which did not let in any water. I did not pursue the issue, but asked John to complain to the manufacturer that the door let in a lot of water in a strong wind-driven rain. I would have been very pleased if the door had not leaked. We have not had a hard rain like that since, and I hope it won't happen again.

After arranging the appointment with John, the technician, Adam, arrived a bit earlier than the scheduled time. I was advised, by phone, that he was ahead of schedule. I showed him the door and he identified that the track had grooves and pits in it from wear and tear. After authorizing the work, he capped the track and replaced the rollers. He also identified that two security screws were missing and he replaced those. He worked steadily but not hurriedly and finished in about 30 to 45 minutes. He took care to avoid getting anything dirty but vacuumed the area to be sure. I was very pleased with this service. I hired them based on a recommendation from a contractor and I was glad I did.

John called me back promptly and after describing what I needed he informed me it would be $185 for him to do the work but because it was the moving section of a sliding window I could bring it into Ace Hardware and have it done for $40 dollars. I called Ace and found out the John was absolutely correct. This is what I call a true professional and a gentleman as well. Thank you, John!!!

John arrived exactly when he said he would, he called in advance to let me know he was on his way. The work was done efficiently, quickly and professionally. He explained the problem to me. He was even sweet to my cocker spaniel. I cannot say enough good things about the service. I will call him the next time I have any glass or window problems. I will recommend him to my friends.

Service was completed in a workmanlike manner. Technician was very professional. Only hiccup was that the handle became loose a couple of days later. Technician came right back and replaced the screws with no additional charges.

They called me right back and came out the next day for an estimate which was very reasonable. They made the repairs a few days later when all the parts came in and didn't try to sell me anyting else.