Air Conditioning Associates Inc

Work done well, at a reasonable price and time. Steve was helpful, professional and competent. Highly recommend and will hire him again when needed.

PERFECT. ACA does a fantastic work. They know their stuff and want each job to be done the best it possibly can be done.

Service person arrived exactly on time, as usual. Performed a complete service. As always, was professional, efficient, tidy and friendly. I cannot comment on price - the bills go elsewhere.

I thought they over charged. They have always been expensive. Their quality, they are the best in town.

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I've used them for 30 years. The roofing people moved the air conditioner and caught a wire. It was Saturday. I called Air Conditioning Associates before I found out that the roofing people had called them already. The guy I usually used called that evening to see if everything was okay if not, he would have come.

Air Conditioning Associates was fast in their response and their HVAC tech, Tony, was amazing. When the heat pump failed in the house I recently bought and moved into, he discovered that it had been extensively rewired by others during previous attempts to repair it. This caused a circuit board controlling it to burnout so he replaced that. There was even a replacement motor squeezed into it that was larger than the one for which it was designed. Tony worked to return the heat pump to stock condition by replacing the wiring, some of which had been altered to bypass certain necessary circuits. He had to divide the work into 2 trips and on the second one he replaced the oversized motor with an appropriate spec one. The result was that the fan on it once again fit properly within its shroud. His replacement of the wrong motor eliminated an exceedingly annoying vibration felt throughout the house whenever the heat pump was running. In the process of all this work, he found and resolved the likely cause of the previous failures of the heat pump which had resulted in the patchwork of inappropriate repairs created during the previous owner?s attempts to get it to work. The best part is that Tony saved me many thousands of dollars in heat pump replacement costs, something I would have had to do had he been unable to meticulously work his way through the mess he encountered. I can only offer praise of ACA and Tony - I highly recommend them! One last point, contact them directly rather than via Angie's List's email system. I had attempted to contact them via Angie's List for a job on my old house but they didn't respond to that. Turns out that they only respond to direct contact at their phone number or email address.

We have worked with ACA on multiple occasions over the last 20 years. They installed and maintain the A/C and evaporative coolers at my father's house for at least that long, without ever a complaint or problem. ACA has also serviced and repaired the A/C system at our house for over 5 years. Their service has always been top-notch, professional, and friendly. When a problem crops up, they always offer several possible solutions, and are happy to do whichever you prefer. As you might imagine, a non-functioning A/C is a *big* problem in Tucson during the summer! On several occasions we have had to call them late or on weekends because of breakdowns or problems, and ACA always sends a qualified technician very quickly. We have always been pleased with ACA's service and professionalism, and we will continue to have them as our A/C company for as long as they maintain such high standards. In fact we have an appointment for both houses to be serviced, later this month!

My husband called me at work to let me know that AC not working on a day when temps in Tucson were going to be in triple digits. Because I was at work and unable to assist him, he called company (ACA) which we had used several years ago. Amazingly, they were able to come out within an hour of phone call, repaired the unit and charged a very fair price for parts and labor. Technician was very knowledgeable and helpful. Our AC unit is over 15 years old and we were afraid that we would have to spend several thousand dollars to replace it. But, at least not yet, thanks to ACA!!!! We will definitely use them again, if needed and would not hesitate to recommend them to anyone.

Absolutely Flawless!! My house is a joy to be in no matter what the weather is like outside. Jerry and his crew were extremely professional and very kind. They did a wonderful job from the moment they arrived throughout the entire process including meticulous clean up. Gary Wakefield, the owner of A.C.A., met me at my home and inspected everything. No one cut any corners through any part of this process. I feel completely confidant knowing that from start to finish, first phone call thru final inspection by the owner, I know I chose the right company. I recommend A.C.A. to everyone!!!! Thank You once again to Air Conditioning Associates. Maureen Hughes

I can't say enough good things about Mr. Wakefield. He is very knowledgeable and honest. I had a bad experience the day before with another service who was going to charge me for my warrantied motor and charge almost 300 an hour. Gary went thru my entire system and found problems with the wiring as it was not wired properly for a 2 stage. He adjusted all of our vents and properly set the thermostat. He cleaned and sealed everything on the units and also found a problem on the condenser. All this on top of changing out the blower motor. He advised me on how to use the AC properly as well. He even called me the next day to see that everything was running properly. From all my experiences Air Conditioning Associates is the very best!

They are excellent. They always do a fantastic job. They are very professional and friendly. I don't let anyone else up on my roof.

Their service is great! I would highly recommend them.

Overall experience was excellent!

Can't say enough good things about Air Conditioning Associates. Their technicians are professional, dependable, polite, and are happy to explain what maintenance work is needed, and why. What really sold me on them: when my A/C unit needed a repair over the Fourth of July weekend -- my home's interior temp read 90 degrees! -- and Gary the owner came over ... and did the repair himself. He's also a big supporter of local law-enforcement and public-safety agencies, which is another plus, as far as I'm concerned.

These people are very friendly from the office to the repairmen. I would highly recommend them to all my family and friends, for all your heating an cooling needs. Remember it is better to have things done before they break that have an emergency when it is over 100 outside.

Air Conditioning Associates has been servicing my furnace and air conditioning unit for about 1.5 years. I have had some good AC service people before, but this company is the best. Tony is the service person who usually comes out and he is excellent, thorough, and ready to educate! The price is great for the quality services that they provide. What I like most about them is that they are honest and transparent about my options.

Bottom line: the house is back to being cool, but in Tucson, with a somewhat neglected unit (previous owners apparently didn't do a thing in maintenance) I had to pay a stiff price. That said, the work was outstanding, I would recommend them in a heartbeat!

Our system is an old one nearing the end of its life and they are keeping it together for me. They are honest and professional and the price is competitive. They clean up the filters and check all over to make sure it runs properly. The first time I had a serious problem with my air conditioning I called another company. It was on a Saturday and they charged me Saturday rates and secondly they told me they had fixed it. About 10 hours later it quit working. I called them again and they charged me Saturday rates again but my unit quit again a few hours later. The second time they had said that I needed to replace my unit. When the guy from Associates came in, he said I only needed an additional circuit and it has been running properly ever since. They know very thoroughly what they are doing. We love them and have recommended them to friends.

These folks are amazing. From the company owner, Gary Wakefield, to his terrific staff of installers, and his daughter Amy and wife Donna, who also work for the company, every person cares about the client. We looked at three other companies before picking ACA. The others had either a hard sell or they didn't pay attention to our request for energy efficiency. Their installation work was smooth, efficient and friendly. They showed up when they said they would, and they finished the job to perfection. A great company and great folks!

I've used AC Associates for semi-annual servicing of my HVAC for over 10 years. 8 years ago they installed a MasterCool Evaporative cooler for me, too, and service it twice a year. They are always on time, Tony is very efficient. I've had 2 emergency calls in 10 years and they can always respond within a day or two.

Wonderful! He showed up on time, was professional, respectful of our home, and did a wonderful job. The cooler works better than it ever has!!! No complaints.

Tony is awesome! The time scheduled was between 4:00 pm-5:00 pm. He showed up at exactly 4:00 pm. He was professional in every way, well-groomed, wearing a company uniform ( we've had guys from other companies show up in ratty t-shirts and jeans). He took the time to explain everything from start to finish, safety issues, and even how to conserve and reuse the water from the cooler. Very knowledgeable, and respectful of our home. He even said hello to the cats. Very nice to see someone so professional yet personable. He told us to schedule early to get the work done that he recommended, and we already put in on our calendar, and he told us who should answer the phone. Overall we are extremely impressed with Air Conditioning Assoc., and are looking forward to working with them in the spring and in the years to come.

He arrived on time to do the work asked of him. He was professional while he worked. He was courteous and kind. I would use him in the future. I would recommend him. The quality of his work was good.

THEY WERE VERY HONEST PEOPLE AND THEY TREATED ME WITH THE UP MOST RESPECT. THEY DID A WONDERFUL JOB AND I WILL DEFINITELY GO BACK TO THEM IN THE FUTURE IF I EVER NEED TO.