Top quality appliance repair company. Accredited with the Better Business Bureau. Family owned and operated since 2011. We specialize in all major household large appliances of all makes and models, domestic and imported, high end and built in units. Washers, dryers, refrigerators, freezers, dishwashers, ovens, cook tops, ranges, wine cabinets, wine cellars, and more... Knowledgeable and professional technicians ready to serve our community with honesty and integrity. We take pride in a job well done and always thrive towards excellence.
Business highlights
14 years of trusted experience
Minority Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
We offer professional top quality major household appliance repairs at affordable prices. We service all makes and models of refrigerators including high end built-in models, front and top load clothes washers, gas and electric dryers, gas and electric cook tops, stoves, ovens, and grills. Also, all types of freezers, wine cellars, wine coolers, wine cabinets, and dishwashers. Best price and service in town guaranteed!
Services we don't offer
We do not work on small appliances such as; blenders microwaves vacuums, etc.
Description of Work: Front loading washing machine repair. Replaced the drain pump, and assured me that this 15 year old Kenmore machine is worth reaping. They just don't make them as well anymore.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Pat Y.
08/2017
5.0
appliance repair
+ -1 more
completed and fixed.
Description of Work: refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret R.
03/2017
5.0
appliance repair
+ -1 more
They were fabulous. They were fast and efficient I called in the morning and they came in afternoon. Over the phone he said knew what was wrong. He confirmed he was right and fixed it. He gave advised on how to prevent it from happening again.
Description of Work: They worked on our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from A-Z Appliance Pro
Thank you for submitting a review. Sometimes everything works out perfectly.
Gwen B.
03/2017
5.0
appliance repair
+ -1 more
Victor came ready with possible parts and all the tools he needed to determine the actual problem. He methodically checked the most obvious problem it could be and, when that didn't seem to be the problem, he removed the panel on the back of the washer and began to check components. He determined that a major part needed to be replaced and advised us on several options for how to proceed. We were very pleased with how he went about his work and also his recommendations.
Description of Work: We needed to have a diagnosis of a problem with our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from A-Z Appliance Pro
Thank you for your feedback. Hope all works out great for you.
Kathleen R.
02/2017
5.0
appliance repair
+ -1 more
Business owner and repair man! Took pride in his service!
Description of Work: Originally, I called another repair service through Angie's list it was going to take 6 days for them to be out in "my area" Eastside...Tanque Verde/ Sabino Canyon. I thought that was unreasonable to have to wait so long. I ended up calling A-Z Appliance Pro, Victor, the owner gave me an 8:00 am appointment ; not a 2-4 hour window ( yes my time IS important ! ) Victor was very prompt, called 10 minutes prior to make sure I was ready for his visit. He fixed my appliance, and cleaned it up. Victor even looked at my dishwasher and gave me advise on NOT spending money fixing it but encouraged me to replace it. He even told me to wait until Mother's Day if I could when prices will drop! He didn't try to sell me anything. A small business owner that does the repairs himself takes pride in what he does!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from A-Z Appliance Pro
Thank you for your feedback. I'm very glad that everything worked out for your best interest. I hope you find something great for mothers day!
Richard S.
01/2017
5.0
appliance repair
+ -1 more
The technician asked for make and model number prior to appointment. He arrived well prepared with the correct possible parts and tools. He followed a well thought out test procedure and, within minutes, pinpointed the problem. The problem was fixed within 30 minutes. He was very talented, courteous and efficient. I definitely plan to use this company again.
Description of Work: Front loading washing would not spin in any wash cycle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from A-Z Appliance Pro
I'm glad everything worked out well for you [Member Name Removed]. Thanks for taking time to write a review.
Daphne S.
01/2017
5.0
appliance repair
+ -1 more
He explained how the diagnostic testing worked, located the bad part and replaced it.
Description of Work: Washing machine needed repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Z Appliance Pro
Thanks for choosing us. We look forward to helping you with any of your appliances in the future..
Elizabeth M.
01/2017
5.0
appliance repair
+ -1 more
Victor was very knowledgable and professional. He was a few minutes and cleaned up after his work. I will definitely call him again for any appliance repairs that I need.
Description of Work: He came to repair my Whirlpool Duet dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Marie T.
12/2016
5.0
appliance repair
+ -1 more
Great! Victor, the repairman, talked to me before he came to get info about the product and the problem, so he had the part he needed when he got here. He also took the time to "clean up" the inner part of the dispenser while he had it apart. Truthfully, the dispenser works better now than it did when it was new!
Description of Work: Water/Ice dispenser on my 4 year old Kenmore refrigerator was getting "stuck" resulting in water and/or ice cubes continuing to dispense after it should have stopped!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from A-Z Appliance Pro
Im glad everything is working good for you [Member Name Removed]. I do appreciate your feedback very much. Happy holidays!!!
Audrey H.
12/2016
5.0
appliance repair
+ -1 more
Victor called when he was close to the house. He was prompt and efficient. I had given him the model number and he came with the part needed. He fixed the problem and also found that the water pump was leaking a bit. I had him replace that also. I used a coupon from Angie's list. I was pleased with the work and the machine works fine.
Description of Work: I had a 19 year old washing machine that wasn't agitating. Victor told me what the probable cause was on the phone plus the fact that he was available to come out that day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from A-Z Appliance Pro
[Member Name Removed], thank you very much for choosing us and for your feedback. Have a Merry Christmas and a happy new year. I hope yoour washer runs for another 20 years!
David C.
12/2016
5.0
appliance repair
+ -1 more
Contacted A-Z Appliance Repair to fix our washer. They responded very quickly and Victor showed up the next day to take care of our problem. He was very professional and helpful. He fixed the washer in no time flat and the service charge was very reasonable. Would recommend them to anyone and we would use them again if another problem arose.
Description of Work: Repair our washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Z Appliance Pro
Mr. [Member Name Removed], thank you very much for choosing us. We appreciate your feedback. Our pleasure to serve you.
Sylvia V.
11/2016
3.0
appliance repair
+ -1 more
They were fine, it was fine. I was dissatisfied with their quote, I got them to quote on two different things and they were gonna charge me two different service calls instead of one service call because surely they wouldn't leave my premises and then come back and charge me again. They would come in one time for one drive, one distance and so they were just sort of padding the bill by charging me for two service calls which a service call is usually about coming to the place and then giving you a certain amount of time for that service call so I decided not to use them.
Description of Work: I use A-Z Appliance Pro for large appliance repairs.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from A-Z Appliance Pro
Mrs Lennep unfortunately due to the fact that troubleshooting to properly diagnose the problem to correct the problem with each appliance takes plenty of time and distance traveled to get to a remote location such as it was in this particular situation, we thought it was reasonable to charge you to diagnose both appliances. We hope that it all works out for you and we appreciate your feedback. Thank you.
Mike H.
11/2016
5.0
appliance repair
+ -1 more
Very good! Repairmen did a quick assessment and replacement of the igniter. He was very personable and showed what needed to be replaced. He checked it twice after installation to make sure it worked. I would definitely use this company again and refer others as well.
Description of Work: Replaced oven igniter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from A-Z Appliance Pro
(Member name removed), thanks for your feedback. It was a pleasure to serve you.
jane A.
11/2016
5.0
appliance repair
+ -1 more
I called late Thursday and Victor was there bright and early Saturday. I knew this was going to go well because he wanted specifics of the model before he came. At the time he told me that most often my model had a problem with a seal inside a small motor. When he arrived he went right to work dismantling the motor to check the seal. Sure enough, the seal had slipped causing a leak. He quickly repositioned it and created a barrier to its ever slipping again. He is my new go-to person for appliance repair.
Description of Work: After another provider took two trips to repair our dishwasher with no luck, I did what I should have done in the first place and consulted Angie's List and called Victor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from A-Z Appliance Pro
(Member name removed) thank you very much for your feedback, it was a pleasure doing business with you and look forward to taking care of all your appliance needs.
Alma J.
09/2016
5.0
appliance repair
+ -1 more
Discovered copper wire connected to refrigerator was spraying water from a pin sized hole in wiring. Water in the kitchen cabinets, under the wall connecting living room to kitchen. Called Victor the owner 10:30 p.m. Saturday night for suggestions. He does not work on a Sunday, however, he stayed on the phone Saturday night,( for a long time) talking my daughter through things she could do to help alleviate the problem. When it was all said and done, Victor came over early Sunday morning replaced the wires and stopped the leak. This was a win, win situation. He charge normal rates, repaired the wires in about 45 minutes to an hour. When he turned the water back on no leaks. I am forever thankful, first to God and then to Victor, ( and Angie's List) owner of A-Z Appliance Pro. He does excellent work. He is friendly, professional (cleans up after himself) honest, explains what he is doing and tell why he is doing it. I plan to use A-Z Appliance Pro for all my appliance needs! This is my second time calling Victor to my house. I can honestly say he is my # 1 choice for honesty, courtesy, professionalism, and knowledge in appliance repair for my home. I would highly recommend Victor owner of A-Z Appliance Pro!
Description of Work: Discovered copper wire spraying water on a Saturday and Sunday and before, these dates (9-25-16) I had used Victor a week, prior to change out the compression unit, in my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alma J.
09/2016
5.0
appliance repair
+ -1 more
Victor arrived on time. He was very respectful and pleasant. He explained to me everything he was doing. He showed me what he thought was the problem. He gave me a quote on price over the phone on service fee and when he arrive he gave me a quote on the repair and replacements costs. There were no hidden fees. I am well pleased with the service and the cost!
Description of Work: Refrigerator freezer had ice build up on the outside of the icemaker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer P.
09/2016
4.0
appliance repair
+ -1 more
Fast, courteous, was the right fix, prompt. Services was wonderful but the rate was very high and the contractor did not itemize the costs, even after a follow up email to double check. Total was $190, the part was $100 retail (I priced it after) and $40 wholesale (contractor did say what his cost was for part when questioned in email later), so that leave a service call and hourly rate for the 45 minutes he was there $150. Glad he was fast and knew what he was doing cause this single mama doesn't have $150 an hour for broken stuff :)
Description of Work: Diagnose reason for washer not spinning, had part on hand, replaced part.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Patricia N.
08/2016
5.0
appliance repair
+ -1 more
He fix myy applainces ver good with garantie
Description of Work: Fix The Band remplace damage equipment my clichés dryer and Washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Norma R.
08/2016
5.0
appliance repair
+ -1 more
It went great! They are prompt and professional, very responsive!. They charge a reasonable service fee, but if they can troubleshoot for you by email or phone, they will do that at no charge, within reason. Both times, we got our issue resolved quickly. They are very knowledgeable about appliance repair!
Description of Work: When our refrigerator stopped working, we called them to make repairs. Four months later, our ice maker had issues and we contacted them again by phone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Z Appliance Pro
Thank you very much for choosing us to service your appliance. Looking forward to help with any other appliance issues.
Norma R.
08/2016
5.0
appliance repair
+ -1 more
We have had such good experiences with this company! In addition to having bought a number of appliances through them, we have also used them for repairs. The owner is super responsive. He charges a reasonable service fee, but if he can help you by email or text at no charge, he will do so! (within reason, of course). I would highly recommend working with this company for both repair needs and to purchase reasonably-priced, good quality appliances
Description of Work: Provided technical support for troubleshooting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stuart S.
08/2016
5.0
appliance repair
+ -1 more
Thought the refrigerator wad dead. He determined that the control board was out and got it running shortly after getting a replacement board.
Description of Work: Diagnosed and replaced the refrigerator control board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Jacqueline F.
08/2016
5.0
appliance sales, appliance repair
+ 0 more
Great the dryer began working at a higher quality.
Description of Work: The last appliance service was to my electric dryer. Alliance Pro clean the dryer and vent shafts to ensure no fire would breakout. He check and ensure all parts were in working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sylvia I.
08/2016
5.0
appliance sales, appliance repair
+ 0 more
I was very satisfied that the technician attempted to repair & did repair the timer on my washer. He brought a replacement part, but we did not need to use it. I was very pleased with his honesty! I will certainly use AZ APPLIANCE PRO again!!
Description of Work: Repaired the timer on my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jesse O.
08/2016
5.0
appliance sales, appliance repair
+ 0 more
Did what he recommended and washer is working good.
Description of Work: Checked washer and gave advice on what needed to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles V.
08/2016
5.0
appliance sales
+ -1 more
The washer and drying was reliable and when I didn't need it anymore the provider gave me ever penny back that I had paid for it.....
Description of Work: The provider sold me a washer & dryer at an good price and gave a very good guarantee that he wouldn't back up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Handyman Services,
Appliance Refinishing
FAQ
A-Z Appliance Pro is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
A-Z Appliance Pro accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, A-Z Appliance Pro does not offer free project estimates.
Yes, A-Z Appliance Pro offers eco-friendly accreditations.
Yes, A-Z Appliance Pro offers a 10% senior discount.
Yes, A-Z Appliance Pro offers emergency services.
Yes, A-Z Appliance Pro offers warranties.
A-Z Appliance Pro offers the following services: We offer professional top quality major household appliance repairs at affordable prices. We service all makes and models of refrigerators including high end built-in models, front and top load clothes washers, gas and electric dryers, gas and electric cook tops, stoves, ovens, and grills. Also, all types of freezers, wine cellars, wine coolers, wine cabinets, and dishwashers. Best price and service in town guaranteed!
We do not work on small appliances such as; blenders microwaves vacuums, etc.