1st Choice Pools Building & Design

Daniel didn't build our pool, but built our neighbors pool that is yet to be finished. We allowed access to our side yard so they could build their pool. He did not follow up on his multiple promises over 5 months to fix my driveway, that he etched and broke away the side in a large area. He never filled the side with fresh rock as promised either. I repeatedly asked him not to use the drive way and had to go out and tell the workers multiple times to get off the driveway and not park on the driveway. He does not respond to messages or calls. My landscaper's words after trying to coordinate with him "I don't know how he does business, he doesn't return phone calls!"

I have used 1st Choice Pools Building & Design for over 15 years. This is a family owned local business and in the beginning Daniel was my neighbor. During this time, his company has grown but it still feels like a neighbor is taking care of my pool. Now, Sophia comes once a week for routine chemical adjustment, emptying baskets and cleaning the filters as needed. Daniel has earned his success. Thank you for being there, neighbor.

Great! Daniel found a unit for a reasonable price, handled the install and explained the controls.

Daniel suggested a larger pump, appropriate for the size of our pool. He installed an upgraded pump and cleaned our pool. Since then, our backyard feels like a resort. We struggled with our pool for almost twenty years and now it sparkles. What a relief! It is wonderful to have a professional, positive, communicative, and responsive pool company taking care of our pool.

Daniel did a great job. He called 30 minutes before he showed up. Diagnosed the problem,came back the next day with the parts, and did the work in less than an hour. I’ve used him in the past to replace my filter system and had the same positive experience.

Beware! This contractor is apparently NOT licensed by the Arizona Registrar of Contractors. I talked to the owner about this issue and after a series of cryptic and evasive answers he told me his wife would get back to me on this issue. Needless to say I never heard back from her! When I talked to him again about this he became very belligerent and combative. Unfortunately AngiesList does not check this out too well. They will hide behind an obscure anti-consumer Az. state law no doubt passed by "business friendly" Republicans! The website for check contractor's licenses is [*** Link removed ***]

New unit installed and working properly.

Daniel did a great job. prompt, professional

Daniel did great quality work for a very fair price. Was very pleased.

Daniel and employees provide consistent, excellent service. Manny does the pool each week, and Daniel comes out if/when needed. If there's a problem, they clearly explain the details of what needs doing and why, I find their prices very reasonable, especially considering the high quality of work. I appreciate that the chemicals they use are minimal and environmentally friendly. I had my pool resurfaced by someone Daniel recommended four years ago, and it's beautiful! I've recommended First Choice to neighbors and friends over the years and will continue to do so.

I pay $120 a month. So far so good. There's nothing wrong with what they're doing.

It ended up being a simple fix and he only charged us a trip charge

Called because our precious service provider dropped us during our vacation due to staff issues. Called 1st choice they responded immediately and serviced our pool the same day. Manny was very knowledgeable and cleaned and serviced the pool quickly and efficiently. Even though our pool hadn't been serviced for two weeks the chlorine was still high, which met the other service was over chlorinating our pool. Highly recommend 1st Choice.

They came out and diagnosed the problem the day after I called. It was fixed by the end of the week.

Excellent. Service was prompt and efficient. It was very worry free for me

I believed in Daniel when he first started this business as he always was 'professional' when working with the company I'd hire prior to. I've only experienced 2 Maintenance persons, for 1st choice, that were professional; that would be Daniel and another named Jime (sp?) Daniel has fired one employee that was of disservice and I'm currently attempting to deal with a second one.

Very well. We will continue service with them after our promotion ends.

Provider was punctual, very pleasant and professional. He called me a few minutes prior to the appointment to confirm the address (thankfully, as I had entered the order wrong in my Angie's List account). He gave me a quote for the items he would be able to repair and referred me to another company for the items that he does not work on.

1st Choice continues to be my first choice in pool service. Thank you, Danny!

LOVING Daniel and 1st Choice Pools. Since I never had a pool, he is always available to answer and questions or address and/or clarifying any of my concerns. They are very reliable and come every Monday. If there is a holiday or my tech can't make it on Monday, then they come on Tuesday. My pool is gorgeous and well maintained thanks to 1st Choice !!!

They are always great, same time every week

Went ok. Work was completed, but they left a wire disconnected that I had to track down and fix.

I have continued to use 1st Choice since the expiration of my initial deal. Was tempted to discontinue weekly service and even did for a month but discovered I was just not able to provide the attention the pool needed. I returned as a steady user. With a weekly service, there are times following storms, etc, where I have to pull debris out of pool, etc, until the next scheduled service date. Daniel Campos is a knowledgable and involved owner and often does the service himself, which I believe is a great thing. I know it allows better communication on the status of my pool, and not a theoretical conversation.

1st Choice did a horrible job maintaining our pool. We drained and refilled our pool in March 2014 and started right away with 1st Choice. They cam weekly to add crushed tabs and brush the pool. By June the water was always cloudy and mostly green. It would stay this away most of the summer and we barely used the pool. We had the owner, Daniel, out a couple of times to try and make it right, but they were temporary fixes at best. Their guys just used crushed chlorine tabs that ulimately drive up the CYA to insane levels. At the end of the day you are left with water that you can not treat because of the high stabilizer. To fix the pool after a season with 1St Choice, we drained it and started over again. I am once again maintaining the pool myself and it is sparkly clean for less than their weekly cost. Not worth it using these guys and if I could get my money back for the draining and missed swimming opportunities last summer. Avoid at all cost. Annoyed that these amateurs have awards on this site - thanks for nothing Angie's List!

I called 1st choice on Wednesday, I was told he would be there on Friday or at the latest Saturday. No one showed up on Friday or Saturday. I called on Monday to an answering machine. No one returned my call. I had used 1st choice before, the work was good as was the professionalism but punctuality and responsiveness was a problem then. I will not use 1st choice or recommend them again.