Sunny Energy, LLC

The process was painless and professional. i found them thru Energysage (which cut out all noiseand allowed me to compare without proposals without hassle). Sunny Erergy has a process which allows you to be kept up to date throat the process. A great peace of mind when you are spending those kind of $$$...Highly recommended!!

I can not as yet leave a review regarding the equipment, which I purchased from Sunny Energy, as it was just commissioned a few days ago. However I can personally grade the Sunny Energy process insofar as representation of sale, installation, and customer service. The Sale: From the time the sales rep. (Sean) knocked on my door, his representation was flawless. He was humble, thoughtful, professional, polite, knowledgable, and was quite sincere in my best interest. In other words, he did not try to ingratiate himself on me to sell me more than what I actually needed, something I experienced with another company who also provided me a quote for like services. He told me he would guide me every step of the way and that he did. I had questions for him throughout and his response time to every message I left him was actually impressive. The point of sale and signing of the contract was smooth and very convenient, as everything was done via email and Docusign. Grade: A+ The Installation: They promptly surveyed my house, provided me plans for an efficient system that was based on my usage history and future need. My system of 20 panels was installed in just 3 hours. The crew was very efficient, and the Lead was personable, and communicated very well in telling me exactly what they were going to do. He also was happy to answer all the questions I had for him throughout the installation. Grade: A Customer Service: In my opinion customer service is what separates the good from the rest in a competitive field. Just as in Sunny Energyâ s sales representation, which in my experience was flawless, so was their customer service. Communication was a big part of this, as I consistently received emails and texts regarding the process of my project, or confirming an appointment. The communication was not only consistent, but prompt, I never had to contact them regarding the process of installation. Whether during the project regarding invoicing, or as a post project customer service follow up, every employee I spoke to was super personable. I could tell that these people actually like their jobs and the company they work for. Grade: A+ Sunny Energy over and above all these fine attributes is a philanthropic organization. Proceeds of their sales are charitable to very worthy organizations such as St. Judeâ s Childrenâ s Hospital and The Give Power Foundation. Nothing tells me more about the character of this company than this. It is no wonder why my project and interaction with everyone involved was well pleasing. My compliments to the people who run this company and the people who drive it, well done!

We researched a lot of companies and found Sunny Energy to be the very best. Our sales Consultant, Graham McGilvray was extremely honest , forthright and never tried to over sell like the salesmen from the other solar companies we contacted . The quote they provided was the cheapest that we received for the panels they recommended and the entire system. The entire process from start to finish was seamless. Didnâ t take more then three months . Sunny Energy took care of getting all the permits and approvals for us. We didnâ t have to worry about a thing. The installation was promptly done in a matter of a few hours and after that Sunny Energy took care of getting everything connected and running for us. Lastly Micheal McCraffrey provided us with an excellent training session to explain how our system works . The best thing is that itâ s a lifelong partnership with them and they will be there to troubleshoot in case any problems arise. Each and every person we had contact with at Sunny Energy was super friendly and extremely helpful. Couldnâ t have asked for a better Solar Energy Company. Truly believe they are the best in Arizona.

We just completed our final walk-thru with Sunny Energy and couldn't be happier with the entire process. We received lots of communication throughout the entire process and always knew exactly what was pending and what the next step would be. The entire Sunny Energy team was very professional and friendly. I really appreciated the virtual walk-thru we did at the end so we are aware of exactly how are system works, what all the numbers mean, and what we can expect moving forward. I highly recommend Sunny Energy for anyone looking into Solar.

I did a lot of research and found Sunny Energy to be very well rated and a very good price. I am so happy I chose them. It is so obvious the company cares about customer service and execution of their installation. The follow up was great and I could not be happier. I had a very good experience even thought it was during a pandemic. I am so happy I chose Sunny Energy to take care of my solar and battery installation and set up. They are top quality end to end.

I called at least 20 different companies to get estimates. Sunny Energy wasn't the cheapest but I knew they were the right choice. To help me make my decision they did bring their price down. I would recommend this company to anyone. My system is out performing their estimates every day. I love it and Love Sunny Energy.

After researching solar energy system providers and meeting with three companies we chose Sunny Energy to install our system in Phoenix, AZ. From sales to technical staff to installation to post-commissioning followup we have been impressed by Sunny Energyâ s commitment to customer service. Before each step of the process we received a text message, email, and update on the customer portal. If we had questions they were answered quickly. The technical staff provided realistic solutions to some unique installation issues and were helpful in recommending affordable service providers to follow through. We had complete confidence in their ability to work with our electrical service provider and the city inspectors as we embarked on making this significant investment. We highly recommend Sunny Energy and we know they are there for us should we require their services.

After extensive research, we determined that adding solar made sense in our situation. After additional research, and discussion with other providers, we determined that Sunny Energy was the best choice. Each person’s case for solar is different, but the math and physics are relatively simple. Sunny Energy proactively managed every step of the process from the initial engineering to permitting, installation, inspection and approvals through to commissioning. No hard, sell just results.

This company was flawless from start to finish of installation of my system. They were timely, helpful, and transparent. I can't imagine a better customer service experience.

In today's times great customer service is rare. We got that from Sunny Energy. From the beginning to the end they have been very on top of everything and communicated each step of the way. Would recommend this company for sure.

From start to finish Sunny Energy took care of everything. Graham was our salesman. We had a telephone conference with him where he explained the system and the process with us. He was available throughout the process to answer questions. Sunny Energy emailed the quote that same day. We had several other companies give us estimates and explain their proposals. Sunny Energy had the best price and the best way to optimize the return of our investment. Throughout the process Sunny Energy took care of all the paperwork and permits necessary for our system. It took about 2 months from the sales meeting to installation. Two weeks after the system was up and running, Michael called and walked us through how to read and use SENSE and MY SOLAR EDGE. He sent us a copy of the Zoom session so we could review it later. We mentioned to him that we wanted the conduit in the attic or painted. They came out and did it as soon as they could. They were very pleasant about it. We decided to have it painted rather than being installed in the attic. The installers said if we changed our mind and wanted it to be put in the attic they would come back. Michael then called to check and see if we were satisfied. Last time I checked, SRP estimated that our bill would be around $185.00. Usually our summer bills are in the $300 to $400 range. Needless to say we are very happy with our decision to use Sunny Energy as our solar provider.

After Install: Ivan was fantastic! He explained the process without any overselling or overpromising. Any questions we've had have been answered quickly. We also had access to a website to monitor the progress of our solar throughout the process. Everyone involved has been knowledgeable, professional and friendly. We monitor my APS account, and have already seen a great reduction in our purchased energy. We highly recommend them. 3 Months In: Everything is going great. We've talked to several neighbors without solar and have been given information on previous AC bills at our current home. We've heard people paying between $600 - $700 easy with a home our size (2800 sq. ft.). We are a family of five. The kids are in online college/homeschool, and I'm a stay at home mom. So ... There is no "away" option when setting our thermostat. Bills before solar: April ($210) and May ($266 w/a few days of solar mixed in). Bills after solar: June ($127.84), July ($231), August ($247). We are looking at our largest bill in September. We may be on track for about $270. Our monthly solar payment is $221, and we know we're saving with solar. Before, we were scared of the costs for electricity we used between the peak times of 3p.m - 8p.m. After solar, we realized our panels produce the most electricity for us during those times. At first, we enjoyed APS buying (for less) our electricity during those times. Then, we decided to use our electricity for ourselves. We lowered our AC to more comfortable levels, and stopped sweating in our own home. If we left our thermostat settings the same (78 home/88 peak times), we would have even greater savings. We look forward to cooler temperature, so we can reap the rewards even more. If anyone is skeptical because of the monthly solar payment, just remember ... A car payment isn't cheap, but it costs less to get around in your own car all month (work/errands), then it would to pay for an Uber all month. It's an investment. At least, that's how

We selected Sunny Energy after researching eight solar companies. We bought a 14 x 360W panel system, using a SolarEdge inverter. Their sales approach was forthright, without manipulation. Their pricing was not the cheapest, but fair. They communicated clearly and often. They did what they said they would do, promptly and professionally. We are delighted with the installation, and pleased to recommend them.

1. Pricing While Tesla had an unbeatable price until 3 months back, with the Mandatory Powerwall criteria, my price increased by 12K. I did not really find a ROI for the same. For equivalent power generation where Tesla quoted 28.5, SunRrun quoted 23.5, Sunny Energy quoted 18.5. 2. Customer Service Sunny Energy Sales and Support is very good. When you call Sunny Energy, a Real person picks up the phone. In case the sales person is busy, they call back within 24 hours. My Sales Person was David Vernon, who helped me throughout the process. On every step from initial quotes, design through installation and activation, you get a very prompt response from Sunny Energy team. Additionally after installation they setup a zoom call with a person, who walked me in detail on the panel maintenance, monitoring, the meters and the emergency contact. He also sent me a zoom recording of the call for me to understand. He also explained the technical aspects and gave a month by month expected energy generation numbers. 3. Monitoring & The SolarEdge website and app gives you details of energy generation at any point in time. 4. ROI In my 20 days of activation, I am can see more than average energy generation. If this trend continues, I will certainly generate more than the quoted values.

This was a very easy and informative process. The communication was great every step of the way from posts to email information during all phases of the process. I was not on site of the project but I was comfortable with the full process as it moved to completion.

I must say the process from the start to the end of the project was amazing. We were given updates on the project on a regular basis via emails, texts messages and phone calls. Also, we could see the stages where the project was at on the website to know if there were any delays. I know project like these there can be so many delays, lack of communication etc however the Team at Sunny Energy made it so simple for us. If you want a smooth process to install your solar energy, I would recommend Sunny Energy. You will get value, transparency and good customer service.

Great company and excellent customer service.

Great job delivered as promised. Highly recommend, Sunny Energy is legit, let me get a referral.

Awesome

I just had a 24 panel system installed on my roof. My salesman was knowledgeable and friendly. He outlined the process and schedule clearly. Someone contacted me at each step and the project was professionally completed on schedule. The gentleman who conducted the virtual walk through addressed all of my questions. Incidentally, my system actually performs a bit better than I expected! Kudos Sunny Energy!

This is the first review I have ever posted...In a time when getting company's to show up on time or at all, Sunny Energy had strong communication and showed up when they said and completed the work as promised. The system is producing as expected and the app is easy to understand. The final meeting was very informative and a good touch to pull everything together. Highly recommend Sunny Energy

Excellent service and support from start to finish! Would highly recommend!!!

Sunny Energy provided a pleasant experience. Everything was on track and the timelines they provided were fairly accurate given they’re not always in control. I always received follow up emails to update me on the next steps or the current status of the process. The staff was great and knowledgeable and answered all my questions and provided as much clarification regarding the solar panels. They were overall a great company to work with.

Sunny did a great job with our rooftop solar project. Communication was always prompt, the timeline was reasonable, and they offered very competitive pricing. After receiving proposals from 4 solar companies we chose to go with Sunny Energy and we're happy we did.

Very professional business from sales to installation. Kept us informed throughout the process and quickly responded to our questions. We are pleased with the product they provided.