SMW Refrigeration & Heating, LLC

Was able to show earlier than planned, so was able to get on with my day.

Great professional service, our guy Zack was a pleasure to work with, lighteningfast response time.Fixed our problem quickly, a very courteous.

everyone we met was helpful and professional. We needed a new A/C unit (the original one was 16 years old) and we had it installed the next business day. THe new Trane is SO much quieter than the old one. The installation crew were great and did a great job.

Matt was very professional knowledgeable courteous. It was the 3rd quote and most reasonably priced for the amount of work. Other quotes were not as inclusive. They stayed till work was completed and done right. They made a courtesy call and arrived when they they would.

I called was quoted a price, which was the final charge, and they arrived promptly at the time they said they would.

They were my 3rd estimate for an A/C system replacement. The price was right, I was happy with other people's reviews and they agreed to a schedule that was convenient for me for the install. Everyone we dealt with were nice and efficient (!) and there were no exaggerations about the difficulty of the setup. Went with the 15 SEER 5 ton unit they recommended and it is sooooo quiet. The cool T-Stat that came with the new system allows for remote control of the system. I really appreciate dealing with people that know their business and treat me like a customer and not an imposition and they did that in spades. A final selling point is their commitment to service over the next 2 years is more comprehensive than the other guys that bid the job. If you know you are doing a system and don't need a lot of your time taken by people that try to confuse you, this may be the company for you.

while it is hard to get bad news, the tech was very helpful, knowledgeable and friendly

they came right on time , finished the job when they said they would, very satisfied, no complaints

Todd was very courteous and knowledgeable. With a quick call to the owner, he was able to correct a simple wiring connection.

Unreliable. They aren't interested in your business unless they can sell you a replacement for everything. There's no real big money in service so you won;t get any.

Everything went well, just a little caulking on carpet.

did a great job

They are honest, professional, and got the job done with no problems.

They really know there stuff and the presentation was well informed and professional