Heating and Air Conditioning, Energy Efficiency Auditing
About us
SMW Refrigeration and Heating, has been doing business for over 50 years as a family-owned, licensed, bonded, and insured HVAC contractor. Our services include professional installation, expert repair, and full maintenance. We are local to the Tempe area and are able to service the whole valley while still delivering the quality care and attention one would expect from a family-owned company. As a Trane Comfort Specialist, we get the best prices for Trane products and we are a factory authorized dealer for several other leading manufacturers. Superior equipment with extraordinary service at competitive prices and experienced technicians has given us a leading edge in our industry. We are Available 24 Hours a Day | 365 Days a Year!
Business highlights
60 years of trusted experience
Emergency Services Offered
Services we offer
Repair, Maintenance, and Installation For Central Air Conditioning and Heating Systems
Services we don't offer
We Don't Do Plumbing, Solar, Refrigerators, and We Dont Service Window Air Conditioners
These guys are awesome. I got a good price. They were fast. Very professional. Polite. Did a great job. No hidden fees, talked me through the whole process and showed me pictures of the completed work. The initial contact, David was very honest, professional, and great to work with. Installers Joe and Mose were great. I highly recommend this company.
Description of Work: New a/c install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Luke R.
06/2023
5.0
heating & air conditioning/hvac
 + -1 more
I was amazed that two guys could knocked out my AC replacement in one day but they did it. Left everything cleaner than how they found it. I appreciated the different options they provided above the basic install. I did not mind paying extra because I knew exactly what I was getting. They were extremely friendly, on time and fast. I would recommend SMW to anyone who has AC needs. Over the years my old dying AC was worked on by numerous companies/people. None were as good as SMW. I am a customer for life.
Description of Work: AC replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
kelly L.
02/2021
5.0
heating & air conditioning/hvac
 + -1 more
Very fast completed the job
Description of Work: Heater switch on ac system replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ellen W.
07/2018
5.0
heating & air conditioning/hvac
 + -1 more
You will NOT be disappointed in hiring SMW, because SMW are professional, skilled, caring, knowledgeable, and very personable. Their pricing is right on, and they guarantee their work by making sure you are completely 100% satisfied and completely taken care, they make sure of it.
Description of Work: SMW did a tune up a few weeks ago, but today my AC pooped out in triple digits and SMW never charged me to follow up and try to correct a problem that may or may not have been related to previous services, and came and tried to right the wrong that occurred. SMW came and did a professional job from answering the phones to getting me scheduled to getting the work done for FREE of any additional costs. Brandon and Paul were extremely professional while working and helpful and extremely skilled at what they do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
06/2018
5.0
heating & air conditioning/hvac
 + -1 more
It went great! Scott did a great job and went above and beyond by showing me how to clean my coils periodically to help keep them clean so the unit runs more efficiently. He was awesome! I would definitely use them again.
Description of Work: A/C annual checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29.95
Karen G.
06/2018
5.0
heating & air conditioning/hvac
 + -1 more
Someone came out, assessed the situation, and the next day, a team arrived to replace the rusty stand. I also bought a 5-year maintnance plan for my cooler, which is great because I have always had a problem finding someone to service it.
Description of Work: My Evan cooler stand was rusting, and one leg was completely broken. SMW was the only company who was willing to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Mary D.
04/2018
5.0
heating & air conditioning/hvac
 + -1 more
They found out the their was something blocking the airduct; they were able to fix the problem; Service provided is under a maintenance plan.
Description of Work: They checked the duct works for 1 bedroom that Air Conditioning is not going thru
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary D.
04/2018
5.0
heating & air conditioning/hvac
 + -1 more
The installation went very well, was a bettter unit from the previous system that we have, the pricing was good, everything work well for us.
Description of Work: New AC & FUrnace installation & Duct works
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Mary D.
04/2018
5.0
heating & air conditioning/hvac
 + -1 more
The service went very well, the technician was very polite; he did everything, he checked all the rooms if the Air Conditioning System is working. Work performed was under our maintenance plan package. I highly recommend this company.
Description of Work: Inspection & Cleaning of Coils of AC Condensers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda O.
04/2018
5.0
heating & air conditioning/hvac
 + -1 more
Their work was always excellent. I been using them for 21 yrs, they are reliable the price was very fair.
Description of Work: They installed our home's AC as well service the AC, and they also service our other properties and other properties that we manage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glen B.
04/2018
5.0
heating & air conditioning/hvac
 + -1 more
They were competitive, came when they said they would come, and were very professional. They protected everything with tarps and wore shoe covers. I have come to rely on them as they do excellent work and I would highly recommend them.
Description of Work: They installed a HVAC system in my home. They also do work for my property management company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAY K.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
We have a contract with them. They are fine, we have no problems with them.
Description of Work: They come out twice a year for inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAY K.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
You can't let your AC go in Arizona.?We have a contract so they don't charge for the inspections. They are just fine, we have no problems with them.
Description of Work: It's a contract, they come out twice a year for an inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly C.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
It went awesome! They were great to work with. Right on time and were finished when they said they would be. They made sure they cleaned up after they were done. We had to have them come back (because of our schedule) for the insulation and the AeroSeal process however, again, they were on time and were done within the time frame they gave us (actually they were ahead of schedule on both of the last two). I would highly recommend this company for any HVAC service. Also, the owner, Scott was amazing as well. He actually came in and did the electrical part and followed up on his technicians work personally.
Description of Work: Our A/C went out and they came that afternoon and after a long thorough inspection it was decided we needed a whole new unit, insulation & duct work. We also decided to have them do the AeroSeal as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim P.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Installers were as scheduled, worked hard and completed in a day. They had to work in a hot attic on one of the hottest days of the month and didn't complain. When completed, they cleaned up all the mess before leaving.
Description of Work: Replaced one split unit air conditioner with a new higher seer unit. That included removing and replacing the air handler in the attic, changing some ductwork, and replacing the thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Karen P.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
I can't say enough about how well I was treated by this company, and in particular by the owner Scott, during the installation -- and I continue to be treated well whenever I have questions about my new systems. This is so important to me when choosing a service provider. I watched them put in my neighbor's system, and. I was so impressed with their care and professionalism, that I wrote down the name from the truck and called them several months later when my own system went down. I am sensitive to both dust and chemicals, and Scott gave me all the personal attention necessary to ensure that my concerns were heard and answered. These folks are authentic, they do quality work, the prices are reasonable, and they care about their customer's satisfaction. Based on my own experience, I would highly recommend them.
Description of Work: New a/c and heating system; new ductwork for same
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melody B.
03/2016
5.0
heating & air conditioning/hvac
 + -1 more
Highly recommend this company. Was contacted via phone to see if I was interested in general checkup of my air conditioning system. As a new transplant to Arizona, I know how critical the air conditioning unit can be! Kevin came out and did the inspection. He was pleasant and patient with my questions and concerns. After the inspection, he said it didn't find any issues with my system. That in itself sold me on this company - the honesty of it's people. I decided to go with a multiple year maintenance plan which includes both the air conditioner and furnace cleaning and inspection. This company has my highest recommendation.
Description of Work: Air conditioner inspection and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Duane L.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
As promised professional, no "upgrade" sales pressure and informative.
Description of Work: Special on AC check-up $29.34
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Sandy C.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
received phone call for a discounted inspection on air conditioning system. they arrived right on time, inspected system and reviewed results. At no time was there any pressure to have any work done to our system. They simply went over the options that I had available to me and gave me a rough estimate on the approximate cost of the work. I had always been a little nervous of HVAC companies calling for a discounted inspection so I checked them out on my.angieslist.com and the Better business bureau. They had great reviews. After agreeing to have the work done and completing the paperwork the owner of the business Scot showed up to review my work order. (yes the owner) After Scot and myself had reviewed the work that I wanted completed he gave me a final estimate on the total cost. On the day the work was to be completed the new equipment that was going to be installed showed up before the workers. This was okay because they already informed me that this was going to happen. Scot showed up shortly after that and began removing my old AC compressor out side before his crew arrived. The crew arrived at 0800 just as promised. All the crew members were very professional and courteous to me and my family. Since the work I had requested was the total replacement of my AC system the time it was all completed was at 1800. After everything was installed and tested They cleaned up after themselves putting my home back into it's original condition. (They even cleaned the dust off my ceiling fans.) Before they all left they ensured that I knew how to operate the new digital control panel by all methods. i.e. Smart phone and computer. The last item left on the agenda was to give me my final bill. Surprise, it was exactly the same as the estimate that I had received. I would recommend SMW Refrigeration & Heating to anybody that Is worried about having a quality job done right the first time. I love the new Train system they installed and would give them an A+.
Description of Work: Train compressor and cooling coil. new drop in master bedroom. relocated compressor to the side of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Elizabeth C R.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
Since the total for labor, parts, and service call was $880, we went ahead and purchased a 5-year maintenance contract for $1,000. This includes discounts on all parts and labor and two inspections/year, among other things. We thought it was a good deal. Kevin called with a cancellation, so our system was fixed sooner than we thought. Kevin Pepin clearly explained exactly what was wrong with our unit and what should be done to fix it. He even drew a detailed diagram. I plan to recommend SMW to the neighbors.
Description of Work: Kevin Pepin inspected the roof-top air conditioner unit, cleaned outside and inside coils, replaced the dual capacitor, and replaced the run capacitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Krysta W.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
coming back on sat. to do all the work for me. joshua begay was excellant.
Description of Work: cleaning coil acid wash and putting on a hard starter kit
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Blanche B.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
Tech was professional and informative. They were punctual, and recommended services.
Description of Work: Tune up on AC and heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph T. F.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
Ok. Your technician was very informative.
Description of Work: A/C service w/ contract, 5 year. Clean coils, surge protector, power boosted.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Barbara E.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
We are very happy with the service. They are professional.
Description of Work: We have a maintenance contract.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andre D.
02/2014
5.0
heating & air conditioning/hvac
 + -1 more
Ermano was awesome. He kept in constant contact with me about the companies service plans and benefits. He was very flexible with my schedule and did a great job with the service.
Description of Work: Preventative maintenance program.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Energy Efficiency Auditing
FAQ
SMW Refrigeration & Heating, LLC is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
SMW Refrigeration & Heating, LLC accepts the following forms of payment: American Express,Check,Discover,Visa