Smart Move Moving and Storage, LLC

moving company

About us

Smart Move is a locally owned and operated company that values honesty, integrity, and treats your home as if it were our own. You will find us to be competitively priced, while still paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction. Give us a call today to get your project started!

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

3.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
5%
3
5%
2
11%
1
13%


Rating CategoryRating out of 5
quality
4.0
value
3.6
responsiveness
3.8
Showing 1-25 of 38 reviews

Logan E.
03/2025
5.0
Top notch moving experience
Rating CategoryRating out of 5

Sandy D.
12/2023
5.0
The guys were great! They did a wonderful job, put my furniture where I wanted it and all the boxes and tubs also. If I ever move again, I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nanci F.
11/2023
5.0
Friendly and professional staff, fair prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn H.
10/2023
4.0
Was not advised during estimate that we would be charged 197.00 for travel time. When setting up service is when we were told.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.5

Yes, I recommend this pro

Joel B.
10/2023
5.0
Showed up on time. Handled my property with care. Took less time than forecast. Excellent crew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don G.
08/2023
5.0
Great customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denver F.
11/2022
1.0
Unprofessional. Did not have proper equipment damaged the item moving.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0


Kelley S.
11/2022
5.0
Wonderful service, reasonable price, and the guys were polite, respectful and efficient. Their expertise was appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura C.
11/2022
4.5
Smart Move was great, the two guys showed up on time, did a fantastic job in unloading, and installing the sectional. There was a slight difference in the quoted price and what the installer put on the invoice, but he quickly resolved it with Ricky (the one who quoted me), and they stuck to their quote. I recommend Smart Move!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steve M.
11/2022
5.0
All the sraff were great too work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan H.
11/2022
5.0
These guys were absolutely incredible. I need them to load a storage unit with boxes and furniture from a u-haul. They were organized and fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lex Z.
11/2022
2.0
Waited HOURS after scheduling appointment weeks in advance. Dispatcher mentioned drivers needed sleep(which was understandable) when drivers called to state they were on their way they mentioned they were leaving the job they just finished. Movers were great and professionalâ ¦the customer service side not great at all.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5


J L.
10/2022
5.0
They went above and beyond what was expected of. Them......Wonderful experience......I would hire this Co. Again! Great guys.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ivan H.
09/2022
4.5
the two guys did a great job...

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$500

Alexander K.
06/2022
5.0
If someone answers the phone with: "This is Ricky, and I can certainly help you today!", it says something about their confidence. And it only got better from there. I even did an office visit to meet them in advance. They know what they are doing ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia E.
06/2022
5.0
Polite, efficient and on time. Though a small job,, it was moved carefully Would call Smart Move should We need a service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie J.
05/2022
0.5
Items were broken, unprofessional customer service, overcharged way overestimate, my house is damaged and it is brand new from movers moving items into the home and not doing it adequately. Items that are broken are too smart TVs, a 55-in and a 50-in along with them dropping my washer. However, it is still is workable. Furniture is chipped or has cracks on items that were improperly packaged in truck. No assistance when asking for resolution to damaged goods and price paid of 1K. Workers did not have proper tools to complete tasks if that is at hand of putting items back together as honored by management. I had to do this on my own with my own tools. There movers asked for food and items on site during service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Janet A.
04/2022
5.0
Smart Move did a great job of moving furniture and belongings from an apartment to storage. Tony, Anthony & Rich were professional, helpful and careful with packing and moving our stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol H.
01/2022
2.5
The guys were well intended claimed years of experience, but items not packed in the best fashion to utilize entire space. What did not fit they did not bring down stairs and we had to move ourselves which is why we hired movers. When we got items numerous things broken and bent.

Rating CategoryRating out of 5
quality
1.5
value
1.0
responsiveness
3.5


Melissa C.
01/2022
0.5
We paid twice as much to move as we were quoted. Smart Move stores our belongings for us which they misplaced for two days. After receiving a low ball offer for damaged items the owner told us if we did not like it we could sue him.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Larraine R.
01/2022
0.5
Very unprofessional. Endured much furniture and floor damages.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Debbie O.
12/2021
5.0
Tommy and Ryan arrived on time, worked quickly and carefully. Very happy with the move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda D.
11/2021
5.0
Tommy and Anthony were Professional , courteous and worked with care . They made the experience much less stressful than I had anticipated . I would absolutely recommend Smart Movers .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey C.
11/2021
5.0
Good experience .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

3214 South Mill Avenue, Tempe, AZ 85282

https://thesmartmover.com/movers/phoenix

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

moving company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 3:00 PM

Smart Move Moving and Storage, LLC accepts the following forms of payment: CreditCard
Yes, Smart Move Moving and Storage, LLC offers free project estimates.
No, Smart Move Moving and Storage, LLC does not offer eco-friendly accreditations.
No, Smart Move Moving and Storage, LLC does not offer a senior discount.
Yes, Smart Move Moving and Storage, LLC offers emergency services.
No, Smart Move Moving and Storage, LLC does not offer warranties.

Contact information

3214 South Mill Avenue, Tempe, AZ 85282

https://thesmartmover.com/movers/phoenix

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 3:00 PM